The Embankment, Bedford, MK40 3PD, United Kingdom
#2 of 10 hotels in Bedford
Guests' ChoiceBased on 1122 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Frank
United StatesParking can be a challenge as it is a very popular destination locally.
The atmosphere, dining, service and location were superb. Room was great.
Stayed in May 2024
Reviewed: 5 May 2024
Josephine
United KingdomEnjoyed my breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Sharon
United KingdomRoom was very hot.
Great location and super friendly staff
Stayed in May 2024
Reviewed: 2 May 2024
Elizabeth
United KingdomThe carpark wasn't big enough for the guests who had booked to stay, as well as local folk popping in for a meal, drinks, or a social.
The staff were very helpful and friendly. The atmosphere of the hotel was welcoming and relaxing. It was easy to check in, and my room was comfortable, spacious, and satisfactory. The food served was excellent 👌.
Stayed in April 2024
Reviewed: 2 May 2024
Robert
United KingdomNothing
The room was superb
Stayed in April 2024
Reviewed: 2 May 2024
Ailsa
United KingdomOverwhelming smell of fish everywhere and the morning staff were a little rude at breakfast but the food made up for it - as the quality of the breakfast ingredients was amazing !
Lovely location , idyllic scenery lovely rooms
Stayed in April 2024
Reviewed: 1 May 2024
Abbeygail
AustraliaThe room was spacious, the view over the river was great, the bed was comfortable, the shower was hot, and breakfast was lovely! Dinner was super too!
Stayed in April 2024
Reviewed: 29 April 2024
Paul
United KingdomEverything was great
Great location
Stayed in April 2024
Reviewed: 29 April 2024
Ian
United KingdomNothing. Everything was up to a great standard.
Great room with a fantastic view of the embankment. Rooms were spacious, had everything you would expect and more. Will be coming back soon. Great value for money and staff were so pleasant.
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United KingdomNeeds a little TLC
Loving room and staff
Stayed in April 2024
Reviewed: 28 April 2024
Derek
United KingdomBathroom a bit dated & small shower.
Nice old pub. Great breakfast.
Stayed in March 2024
Reviewed: 26 April 2024
Anna
United KingdomThe bed was not comfortable and not enough bedding so i got chilly in the night.
Very friendly staff and good location opposite the river. The food and menu were both good and quite reasonable prices.
Stayed in April 2024
Reviewed: 23 April 2024
Malahova
United KingdomI did like everything. We had amazing weekend, definitely will repeat again.
Stayed in April 2024
Reviewed: 22 April 2024
Adams
United KingdomVery friendly staff, great food.
Stayed in March 2024
Reviewed: 21 April 2024
Lee
United KingdomParking was limited at the rear so on street (paid by the hour ) is the only other option
Excellent food and drink from the restaurant downstairs
Stayed in April 2024
Reviewed: 21 April 2024
Kez
United KingdomWould of preferred a 12pm check out, but it wasn't a big issue.
The location, the view from the room of the river was amazing, comtfortable bed, excellent quality of the coffee and drinks provided.
Stayed in April 2024
Reviewed: 17 April 2024
Menno
NetherlandsGood facilities and nice atmosphere, good location.
Stayed in April 2024
Reviewed: 15 April 2024
Patricia
United KingdomNothing worth noting
What a lovely room with a view. Such comfortable beds, lovely white linen and towels. We've stayed a few times now and never disappointed. Everything we needed was in the room. So grateful to have the room ready ahead of the stated check in time. We also got lucky with the car park. It was full on arrival and just as we were ten point turning to get out, some ladies were just leaving it was such a relief. Everything worked out beautifully and would not hesitate to recommend or stay again. Nice terrace on a sunny day can't be beaten in Bedford which is not the greatest town apart from The Embankment and Castle Road area. 😄
Stayed in April 2024
Reviewed: 14 April 2024
Sonia
United KingdomI was fully satisfied with the property
Great location Friendly staff Early check in Good value for money Free parking
Stayed in April 2024
Reviewed: 7 April 2024
Lindsey
United KingdomA Beautiful retreat, quite comfortable room, yet not to far from the town centre, food, menu, drinks and breakfast outstanding
Stayed in April 2024
Reviewed: 5 April 2024
Jacky
United KingdomThe only gripe was that our view was a brick wall and we couldn't open the window but, as we spent hardly any time in the room it didn't matter.
Great location, lovely food and fantastic staff. One of our group had a medical emergency (thankfully ok in the end) and the staff dealt with it calmly and professionally.
Stayed in April 2024
Reviewed: 1 April 2024
Stephanie
United KingdomDid not like no phone in the room and the mobile number on card to contact reception wasnt answered after attempts
We found the staff outstanding , they were attentive, extremely friendly and NOTHING was too much trouble. Our stay was so goodcthat we ended up staying an extra night. The breakfast was excellent and the quality of produce used was also excellent
Stayed in March 2024
Reviewed: 29 March 2024
John
United KingdomCar parking is difficult on site but staff advised us on a good multi story car park to use, about 4 min walk away which actually worked well for us as it was free on a Sun & I think after 6pm. It's quite hard carrying bags up to top floor, so it was just as well my elderly parents were not with us this time! Couldn't see a lift anywhere, but it kept us fit for the weekend!! WiFi, we couldn't see anything on how to connect to it in our room so didn't use it, but this would be more problematic for a longer stay. None of this impacted our stay in anyway at all & we still thoroughly enjoyed it.
It was all fantastic, all staff were so friendly, polite & very helpful. The service we received was outstanding as was the food & tea/coffee facilities in the room. We also much appreciated the water bottles & tissues on the bedside tables, and the hairdryer. We were very pleased to see that the shampoo, soap etc was in beautiful reusuable bottles & that there was good storage areas in the room & bathroom. It was an amazing mini break for us which was well needed with an absolutely wonderful view for breakfast. It was a convenient location too and we enjoyed being able to walk everywhere from our room. We will definitely be returning in the near future. Thank you to all the hardworking staff for a most enjoyable stay, we will see you again soon.
Stayed in March 2024
Reviewed: 27 March 2024
Tracy
United KingdomGood hotel with comfortable rooms. Friendly staff and good food and drink options.
Stayed in February 2024
Valencia, Spain
Istanbul, Turkey
Delfoi, Greece
Ribes de Freser, Spain
Yepes, Spain
Seoul, South Korea
Maleny, Australia
Hull, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content