Rooms are rather small but I guess that’s what you get for that price. Just don’t arrive with lots of luggage. Also, didn’t like that windowless rooms were an actual thing.

It was easy to get to and staff were very helpful and accommodating

Stayed in June 2024

The air condition always stoped in the middle of the night even when it’s hot very uncomfortable, my last night was hell.

The toilet used to be very clean but it was not clean properly prior my stay

Stayed in June 2024

Small room Noise from club till 2 30am Broken plug socket

Central location Clean

Stayed in May 2024

No hairdryer available

Functional

Stayed in May 2024

There was no bathroom mat to soak up water droplets on the shower, which was not good because you could fall if not careful. It would be nice if there was one in each bathroom. Thank you.

We liked the environment and the rooms. It was just right for us. It was peaceful.

Stayed in May 2024

No free tea or coffee making facilities in rooms

Quiet rooms . On suite bathroom .

Stayed in May 2024

Unfriendly receptionist who checked us in, no smile or eye contact .

Central location, clean.

Stayed in May 2024

No window.

Easy check in with helpful staff.

Stayed in May 2024

Not a lot, twin beds could be a bit further apart

Location and price

Stayed in May 2024

I could not see any bin in the hallway. Someone left food wrappers and a cup on the stairs at the second floor. I guess that fellow had no bin around to put waste in. Apart from that, your place is wonderful.

I liked the environment and the room. It was beautiful and modern.

Stayed in May 2024

TV remote didn't work(again) get cleaners to test TV remote when they fin cleaning rooms.

location to train station

Stayed in May 2024

No breakfast

Stayed in May 2024

N/A

Location and easy access to landmarks and harbour

Stayed in May 2024

The bed was uncomfortable and so were the pillows.

The cleanliness of the place and it did the job.

Stayed in May 2024

Tiny room, only 1 towel, No kettle in room, vending machine didn't work, staff looked like they didnt want to be there

Close to Town

Stayed in May 2024

Location

Stayed in May 2024

there was no tea & coffee facilities in the room & the room was a bit small

it was very easy to get to

Stayed in May 2024

I stayed this time in the Room for DISABLED(?)people Booking the Room I "ticked" on the "ACCESSIBLE" Room.I didn't know that accessible means"disabled". On"check in" I was disappointed/surprised after I saw this Room.It caused my frustration( I am not disabled) Room was spacious but adapted for disabled-small TV hanging high up, no shelves & tiny wash basin in the bathroom, very cold, some Red cords hanging in the room which I pulled incidentally alarming the staff(I didn't know what they are for!!)Why the Hotel doesn't write in their offer clearly:Room for disabled people, but"accessible" instead??+When I asked the Receptionist: to change me the Room, I received the RUDE answer:"Often disability is not visible" suggesting that I may be"invisibly"disabled, which made me furious.!!!They refused to change me the Room saying they were full.Plus:there is goo WiFi connection but NOT tel signal despite my tel.Operator is behind the corner at the High Street!

Cleanliness & location

Stayed in April 2024

The price is fair for staying not long, and the location is good which in the city.

Stayed in May 2024

You have to pay extra for a room with a window, however in my case there were just views of a light well and the windows of other rooms, but at least there was daylight. One half of the double bed was rather uncomfortable.

The hotel is located about 15-20 minutes walk from Ipswich Railway Station. The main shopping area and the Waterfront are a few minutes walk and there are plenty of food options nearby. The room was slightly on the small side but was clean. The staff at reception were pleasant. The nightly room rate was very reasonable compared to other hotels.

Stayed in March 2024

A little more space

Stayed in May 2024

No complaints. There were only two incidents that caught us by surprise. One related to the premiership of Ipswich Town XD. Second, our door key ran out of battery. It was resolved on the spot by the assistant.

You get what you paid. It is comfy enough for two days. Minimalist style from bottom to top as not seen before in accommodation experience.

Stayed in May 2024

It's so tiny, and I don't like not having tea making facilities. Great for one night but no longer.

Immaculate. Warm. Cheap and right in the town.

Stayed in April 2024

The TV stopped working immediately after a few hours, and I don’t understand why make a toilet if the person lying in bed sees you sitting on the potty in the toilet. Is it possible to come up with some kind of darkened window so that a person does not see that you are sitting on a potty or something like that, because sometimes each other feels quite uncomfortable.

The only thing, of course, is that it is very cheap and that it is located in the city center.

Stayed in March 2024