Grand Parade, Eastbourne, BN21 4DN, United Kingdom
#5 of 35 hotels in Eastbourne
Guests' ChoiceBased on 5482 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Pete
United KingdomNothing to do with the hotel but there are some less than desirable areas if you go walking. We live on the Dorset coastline and it's exactly the same. Not sure why certain ppl are attracted to these areas but just be aware of your surroundings, if you decide to wander away from the seafront.
Lovely location. Clean hotel. Friendly staff. Good breakfast. Beautiful views.
Stayed in May 2024
Reviewed: 28 May 2024
Jennifer
CanadaExceptional service, location, cleanliness!
Stayed in May 2024
Reviewed: 27 May 2024
Jiten
United KingdomShower not en-suite
Location, and sea views
Stayed in May 2024
Reviewed: 27 May 2024
Jean
United KingdomWe were very disappointed that our room was not cleaned on Saturday and that we needed to report it to reception. Also, the bin in the bathroom was not emptied and there was no spare toilet roll supplied as the existing one was running low on the Sunday. Also, we had an evening meal in the restaurant on Friday evening and was disappointed with the dessert. We both had the apple and cherry crumble. However, I had 1 glacé cherry in my portion and my husband had no cherries. It should have been advertised as apple crumble.
The central location of the hotel and the breakfast was very good. The hotel staff in the reception, bar and breakfast were very good.
Stayed in May 2024
Reviewed: 27 May 2024
Frej
United KingdomShort stay
The location, the brewery, friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Debbie
United KingdomFrom arriving to leaving with my dog all staff were really friendly and helpful. Special mention to Zoe and Joanna on Reception for their patience and smiles! Had room service for evening meal and breakfasts, both good quality. Single room with balcony with amazing seafront views. Comfy bed for good nights sleep. 1st class Hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Greg
United KingdomBreakfast, location, ambience
Stayed in May 2024
Reviewed: 27 May 2024
Sharlene
AustraliaAbsolutely nothing
Location, comfort , friendly and helpful staff Especially the lovely lady on the front desk who went out of her way to get me a phone charger
Stayed in May 2024
Reviewed: 26 May 2024
Tania
United KingdomThe hotel is in the best possible location with terrific sea views. It is fresh and modern and excellent value for money.
Stayed in May 2024
Reviewed: 24 May 2024
Robert
United KingdomWiFi connection was poor and it was essential that I had access. Phoned reception and told its weak throughout the hotel, this isn't what your website says.
Room location excellent
Stayed in May 2024
Reviewed: 23 May 2024
Gregory
AustraliaReported an issue with the air conditioning which was not resolved during our stay.
Location suited where we need to be.
Stayed in May 2024
Reviewed: 21 May 2024
Wright
United KingdomStaff were great, room neat and clean, and in a fabulous area to visit the beach. Would recommend staying here.
Stayed in May 2024
Reviewed: 20 May 2024
Peter
United KingdomLocation. Breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Mr
United KingdomRoom was lovely and clean, very spacious, shower and bath worked well, breakfast was great, continental and full English, ,plenty of choices 😋 lovely dining room with views of the sea.
Stayed in May 2024
Reviewed: 20 May 2024
David
Isle of ManI could not fault the service.
The room had sea views and was adequate for one person. The Hotel was situated at the sea front and during the evening Live music played, everyone came into the Hotel before Guns and Roses played at the open air theatre, I enjoyed my stay very much indeed.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United KingdomThe attitude of the bar manager left a lot to be desired
Fantastic room with panoramic views over the beach Impressive breakfast. Very quiet despite two functions being held
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
United KingdomAwful view from bedroom.
Bright and modern. Breakfast was excellent. Hot and good quality.
Stayed in May 2024
Reviewed: 20 May 2024
Mandy
United KingdomParking was a bit of a pain not being so close to hotel.
A excellent selection of breakfast - all tasting amazing. Staff friendly and helpful. This is a great place to stay.
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomNeed more toiletries. No tissue box or magnifying mirror. No bottled water in rooms. Breakfasts great, but other meals a bit average but expensive.
Pretty much all of it. Would definitely return Every member of staff in bar and reception for example was lovely!
Stayed in May 2024
Reviewed: 19 May 2024
Chrissie
United KingdomNo tea and coffee facilities in room
Great location
Stayed in April 2024
Reviewed: 18 May 2024
Sonia
United KingdomExcellent. Good variety of fruit, cereal, and cooked breakfast.
Stayed in May 2024
Reviewed: 18 May 2024
Steven
United KingdomBedroom furniture starting to look a little tired and decor passe. Breakfast was good generally but no grapefruit juice!
Easy parking,great location and view.
Stayed in May 2024
Reviewed: 18 May 2024
Dionne
United KingdomNothing
Great location, lovely hotel and a good price. The breakfast was great and we had a lovely sea view.
Stayed in April 2024
Reviewed: 17 May 2024
Colyn
United KingdomNothing
Clean and organised
Stayed in May 2024
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