36 Earls Court Gardens, Kensington and Chelsea, London, SW5 0TR, United Kingdom
#1008 of 1,018 hotels in London
Guests' ChoiceBased on 1498 hotel reviews
4.0Cleanliness
4.5
Comfort
4.5
Location
7.8
Facilities
4.4
Staff
6.2
Value for money
5.4
Free WiFi
5.2
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End of dialog contentReviewed: 20 May 2024
Mario
MexicoThe rooms are too old and neglected, there is dampness in the walls, bathroom door with holes "as of blows". The front door is very noisy, you can hear everything from the outside in. The mattress is horrible, the springs stick out, they need to be changed, as well as the base, which is made of metal and sounds every time you move. The space in the room is very small. The carpet throughout the hotel is old, be careful with the steps of the main staircase because they are small.
The location
Stayed in May 2024
Reviewed: 12 May 2024
Tamira
United KingdomOur room was pretty filthy. The price is good for the location but the actual room and facilities are poor. Wouldn't recommend staying more than a day.
Location is great. Really close to Earls Court Station
Stayed in May 2024
Reviewed: 9 May 2024
Jeff
United KingdomThe room had a very bad pungent smell of effluent coming from the bathroom which would not go away complained to staff who offered air spray at first and then offered a different room which was far to small in fact was a single room with a double bed stuffed in it and our room was not that big
The area and location
Stayed in May 2024
Reviewed: 28 April 2024
Ka
United KingdomThe toilet light was broken.
location easy access to bus and tube
Stayed in April 2024
Reviewed: 26 April 2024
Kimberley
SpainEverything
Location
Stayed in April 2024
Reviewed: 20 April 2024
Michael
United KingdomBed and mattress, bathroom, heater not working
Location
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
IrelandThe room smelled weird, the radiator, toilet and sink were all dirty, most TV channels didn't work, the bed was not comfortable, there was noise of trains constantly outside the window, the walls had lots of stains and marks, and the door was peeling at the bottom.
The shower had hot water, and there was lots of free tea, coffee provided. The receptionist was friendly.
Stayed in April 2024
Reviewed: 28 March 2024
Aytekaytekin
Turkeyvery dirty building.
very good location. close to transport and stores.
Stayed in March 2024
Reviewed: 22 March 2024
Nadia
AustraliaVery small. Could have been cleaned while we were there
Location
Stayed in March 2024
Reviewed: 19 March 2024
Gorkem
TurkeyDirty. The wc ceiling has leakage from upstairs.
Nothing,just close to underground.
Stayed in March 2024
Reviewed: 18 March 2024
Ruth
IrelandBathroom was leaking and shower door was broken. Bathroom was a bit smelly too when we came in. No proper bins and mirror in the room.
Excellent location and good value for money! Only few minutes away from train station and bus stops.
Stayed in March 2024
Reviewed: 15 March 2024
Holly
United KingdomBasement stairs (very steep, outside in the rain so slippy) basement room with a locked courtyard door in stead of a window plus no fan in the ensuite bathroom. Warped flooring in the room Mattress very thin and uncomfortable
Ensuite room
Stayed in December 2023
Reviewed: 12 March 2024
Lauren
United KingdomEverything. There was rubbish from a previous guest behind the curtain. There wasn’t enough towels. The bed was falling apart. Remote for the tv wasn’t working
Nothing.
Stayed in February 2024
Reviewed: 9 March 2024
Rojas
SpainThe rooms are deteriorated.
The location and the price is great
Stayed in March 2024
Reviewed: 16 February 2024
Marisa
Italythe room was dirty, the walls full of stains, the carpet was very dirty and there was rubbish under the bed. but the worst thing was the smell. the whole room smelled very much of sewage. finally the metro passed next to our room, but this is acceptable.
The position
Stayed in February 2024
Reviewed: 11 February 2024
Adeyemi
NigeriaThe wifi connection is poor, the rooms does look tidy, and there is no elevator
The location, it’s close to the Earl’s Court Station.
Stayed in February 2024
Reviewed: 5 February 2024
Sandeep
United Kingdomcostumer service
Stayed in February 2024
Reviewed: 5 February 2024
Aroa
SpainBathroom uncleaned, smell weird, sounds too loud for the other room, not space between rooms
Location Bed
Stayed in February 2024
Reviewed: 2 February 2024
Oliver
GermanyBed is cruel - you need a new back after two nights
Uncomplicated
Stayed in February 2024
Reviewed: 28 January 2024
Jake
United KingdomLimescale all over shower head, thinnest pillows, kettle but no mug, bathroom stank
Cheap
Stayed in January 2024
Reviewed: 26 January 2024
Katie
United KingdomBed extremely uncomfortable and creaked very loudly at every small movement. Could not have a shower as would not change temperature from the hottest, I didn't want to get boiled. I was told there would be an iron, which there was not and the reception didnt have one. Room incredibly hot that made it hard to sleep even though the radiator was off (and I went in January). This meant I had to have the window open but was kept up by the trains as my window was directly next to the tracks.
Location was good
Stayed in January 2024
Reviewed: 24 January 2024
Joseph
United KingdomBed was extremely uncomfortable, lack of pillows and very loud. Stained bed sheets. Shower temperature valve was broken so you couldn’t alter the heat it was like scalding water.
Close to local underground station to get around easily.
Stayed in January 2024
Reviewed: 24 January 2024
Carolina
PortugalBecause I arrived after 11pm I had to check in at a different hotel (collect the keys). Once I arrived at the hotel the person there not only couldn't do the check in for me because the "reception was closed" but came to knock on my door while showering to say that I had to pay at the other hotel. We agreed that I would pay at the check out as there is staff present in the morning to do so. They knocked on my door at 07:30am and woke me to say who was the person I should pay to. The bed was uncomfortable, the walls extremely thin and the kettle was extremely dirty.
The location was alright and the staff, despite the nuisances tried to be kind.
Stayed in January 2024
Reviewed: 21 January 2024
Jack
United KingdomBeds were squeaky and uncomfortable Dirty quilt cover And the windows let through too much noise so was hard to get much sleep
Location is very good Room are very warm
Stayed in January 2024
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