Bathroom had a strong drain smell,

Comfy room, food was good

Stayed in May 2024

Everyone was helpful and friendly.

Breakfast was delicious, we have been before.

Stayed in May 2024

The bath made strange gurgling noises everything the loo flushed or other taps were used Strange concept

Everything in the hotel was so good , the food , the staff , our room and the hotel location We really enjoyed our stay and would highly recommend this hotel to others Thanks for our stay.

Stayed in May 2024

Poor WiFi

History, appearance, cleanliness, gardens, location,style and atmosphere

Stayed in May 2024

Room was nothing like we’d expected (in comparison to web site advertisement). Very low beam that was awkward to negotiate. Very tight for space around the bed area. Felt a bit like we’d been put into the ‘cheap seats’. Requested we move room but none available.

Staff and meals very good

Stayed in May 2024

Evening meal also was sparse. Lots of supplements on the meals and not much choice

It was a little sparse. We also waited over 40 mins for the cooked breakfast

Stayed in May 2024

Nothing

Very clean comfortable staff very nice and friendly

Stayed in May 2024

We were a little disappointed in our room, especially after seeing some of the others. Tbf to the hotel, we did book last minute and so were happy to get anything on a bank holiday weekend, but we would have loved a bigger room with a nicer view. Plus the ladies serving breakfast, although very pleasant and polite, did not seem to be as organised as the dinner time service, a few things were missing such as milk jug, cups and jams, and the breakfast was a little late coming.

Loved the house, absolutely stunning. The food was excellent, and the staff were superb, especially the young man who was waiting tables, running the bar and everything in between. He was polite, cheerful and did an excellent job.

Stayed in May 2024

We had to wait for table service a little while and they forgot to bring our drink - i think they were a bit understaffed.

Nice rooms, comfortable bed, good location, very clean, and the food was very nice.

Stayed in April 2024

Beautiful interesting building but requires some maintenance. A challenge with any old building is always keeping on top of things. Everywhere was fresh and clean but the bad weather caused some leaks and carpets in the main hallway showed evidence of staining.

Good menu choice and tasty food. Large bedroom room with nice bathroom.

Stayed in April 2024

The stairs to the room. But we know for next time

Enjoyed our stay although room was small

Stayed in April 2024

Remote location

A beautiful old building tastefully decorated and comfortable

Stayed in April 2024

The stairs to our bedroom but next time I will ask for a lower floor, there was also a big dog barking probably from one of the neighbouring houses Apart from that all was good

Lovely stay breakfast was delicious, staff very friendly Our room was large and we were on the top floor room 11, I think we had the boiler system behind the panel behind our bed as it kept coming on and going off just before we went to bed

Stayed in April 2024

The grounds are over grown which is a shame

Lovely evening meal, friendly staff...breakfast was great

Stayed in April 2024

Room was plain in the bedroom no pictires and windows did not open at all

Beautiful building and food plus lovely staff and gardens

Stayed in March 2024

Chiller on the stella was poor and staff could not sort,did say they had problems the week before

Breakfast was above average and good quality

Stayed in March 2024

The wifi didn’t reach the room I was in but I think the wifi was playing up the weekend that we stayed

Very nice staff Really comfy bed Lovely room that had doors to open to a little garden Kettle in room with biscuits

Stayed in April 2024

Nothing - every aspect was of a high standard

Nice and clean with character and very cosy

Stayed in April 2024

Our room No.9 was freezing cold, main raidiator wasn’t working and windows were very drafty partly caused by windy weather. Room above’s shower was very noisy in our room as was the fan in our bathroom .

Location , building & breakfast

Stayed in March 2024

All good

Lovely building, great room. Food in restaurant was very good. Breakfast had excellent options and staff were really helpful.

Stayed in October 2023

Superb suite with wonderful bay windows overlooking fine gardens.

Stayed in September 2023

Great hotel and lovely location, very quite and peaceful. The staff where great and very helpful even making us tea after a long day in Whitby we had dinner in the restaurant and breakfast as well both where very good.

Stayed in September 2023

Shower

Good

Stayed in September 2023

The shower was too hot and the thermostat would not reduce the temperature. The room was too hot on two hot days. The bathroom light needed a new piece of string - the light kept being turned on or off when the door opened or closed!

The room was well-situated and spacious. The food was very good. The lounge, dining room and bar were excellent. The staff were mostly very professional and all helpful.

Stayed in September 2023