Allan House, City Road, Newcastle upon Tyne, NE1 2BE, United Kingdom
#7 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 1554 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 14 January 2024
Billy
United KingdomFab hotel, lovely staff, great value and location
Stayed in January 2024
Reviewed: 13 January 2024
Georgia
United KingdomN/a
Staff were very friendly and helpful. Helped carry stuff after my wedding to the room . Very clean and tidy . Very good for money
Stayed in January 2024
Reviewed: 11 January 2024
Pauline
United KingdomMy room had a little bit of litter and dust so deeper cleaning might be good.
Lovely bath in the room with view of the river. Friendly and helpful staff.
Stayed in January 2024
Reviewed: 9 January 2024
Kathryn
United KingdomIt was a cold evening and it took a long time for the heaters to warm up the room.
Really lovely feel to the hotel. Great showers in the suite.
Stayed in January 2024
Reviewed: 7 January 2024
Caitlin
United KingdomBeautiful spacious rooms, close by to Newcastle Quayside located in the Ouseburn. Great food and staff were very helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Michelle
United KingdomFabulous room, loved the bath !! Food at bistro was delicious 🤤
Stayed in December 2023
Reviewed: 3 January 2024
Joanne
United KingdomThe toilet flush needs maintenance.
Could not fault location & fantastic customer service.
Stayed in January 2024
Reviewed: 3 January 2024
Joanne
United KingdomThe room was a great size. However, it was a little cold & it took some time to warm up.
Perfect location and the staff were very professional, kind & caring. Great customer service.
Stayed in December 2023
Reviewed: 1 January 2024
Claire
United KingdomEverything
Stayed in December 2023
Reviewed: 31 December 2023
Len
United KingdomNothing!
The room was fabulous, high ceiling, bath and washbasin in a recessed area, with an ensuite shower room as well, beautifully presented. Hotel du Vin's usual excellent bed, breakfast etc. Superb!
Stayed in December 2023
Reviewed: 30 December 2023
Donohue
United KingdomOnly the tiniest thing, but we found the beds ever so slightly uncomfortable. Everything else was perfect.
We had the most amazing time for our wedding anniversary at Hotel du Vin. The staff went above and beyond to make the stay memorable with complimentary cocktails and sparkling wine. We also received a room upgrade to a suite which had a freestanding bath which felt very luxurious!
Stayed in December 2023
Reviewed: 29 December 2023
Alexander
AustraliaAmazing service
Stayed in December 2023
Reviewed: 29 December 2023
Christopher
United KingdomLimited parking. I was lucky to get the last available space.
Service was excellent. Meal at restaurant was lovely. Room was great.
Stayed in December 2023
Reviewed: 29 December 2023
Jayne
United KingdomWe were upgraded for free and the room was lovely
The room was lovely
Stayed in December 2023
Reviewed: 29 December 2023
Richard
United KingdomNothing at all!
Fantastic stay for our anniversary. Pavel at check-in was excellent, the barman also cheerful and friendly. A great room and a great breakfast
Stayed in December 2023
Reviewed: 26 December 2023
Ben
United KingdomThis is just nit picking really, but the chocolates used to be replaced each day, now you only get them on your arrival day. I miss the chocolates.
Warm welcome. Helpful reception. Amazing room, with incredible rainfall shower. Delicious breakfast served by friendly and professional wait staff. Amazing stay as always.
Stayed in December 2023
Reviewed: 25 December 2023
Stephanie
United KingdomThe property was stunning, the lounge and restaurant were gorgeous and so Christmassy. Our room was absolutely amazing ☺️
Stayed in December 2023
Reviewed: 23 December 2023
Ruth
United KingdomA bit further out of the city centre than anticipated.
Quirky, lovely decor , nice rooms
Stayed in December 2023
Reviewed: 22 December 2023
Susie
United KingdomIt was all great.
We loved the whole feel of the hotel and our room was very spacious and very comfortable. The breakfast was absolutely delicious aswell. We also appreciated the peace and tranquility.
Stayed in December 2023
Reviewed: 20 December 2023
David
United Kingdomroom spacious, large comfortable bed ,excellent shower facilities
Stayed in December 2023
Reviewed: 18 December 2023
Sks22
United KingdomPillows were too soft for me, but thats literally the only issue we found.
Lovely hotel, we would recomend to all visiting Newcastle to stay here. Rooms are beautiful, as is the whole hotel.
Stayed in December 2023
Reviewed: 16 December 2023
Jane
United KingdomGorgeous hotel and the staff were attentive and had great conversation.
Stayed in November 2023
Reviewed: 11 December 2023
Andrew
United KingdomUnfortunately you can hear the noise from the road. Ear plugs would be advised.
Stayed in one of the suites with a view of the bridges, which was great.
Stayed in December 2023
Reviewed: 11 December 2023
Kerry
United KingdomNothing. Loved every minute.
We stayed here for one night, on the spur of the moment. We were given the 'Villa Maria' room, a gorgeous room with a walk-in shower, and a beautiful roll top bath. Everything we needed was there - coffee (Taylors & Nespresso) and tea (Yorkshire) We just wanted to spend the day soaking in Christmas in the city, and then have a relaxing night. Parking was easy, and the staff accommodated us arriving earlier. We booked a table for 8.30 in the Bistro, as the menu's French influence was tempting! We opted for the 'Taste Du Vin' menu, a carefully curated five course menu with sommelier-chosen wines for each course. This is where we had the absolute pleasure to meet and engage with Shaun, who expertly steered us through the wine choices, the reasoning behind those choices and the crafted menu. It was three hours of beautiful food, quality conversation and learning about what was before us. We left the table at the end of the night feeling thrilled at what we had experienced, with a list of food choices and wines we wanted to experience again. We had the best time here - so much so, that my now fiancé popped the question in the bar, and again the staff really rose to the occasion! We will be back, as it was such a delight. Thank you so much Shaun for your knowledge and hospitality, thanks too to all of the staff.
Stayed in December 2023
Reviewed: 10 December 2023
Kieran
United KingdomWell equipped everything worked
Stayed in December 2023
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