Dorset Arms Hotel Dorset Ave, Newcastle upon Tyne, NE28 8DX, United Kingdom
#5 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 313 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.7
Value for money
9.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Heather
United KingdomUnfortunately the slats under the bed kept falling out but apart from that the room was lovely.
Stan was very friendly and helpful and explained how to use the Metro to get to where we were going and gave us a lift to the station. Good choice at breakfast and a very friendly atmosphere.
Stayed in May 2024
Reviewed: 26 May 2024
Vadim
United Kingdomvery clean and quiet! nice place!
Stayed in May 2024
Reviewed: 26 May 2024
Adam
United KingdomShaver charger in bathroom didn’t work.
Clean rooms, comfortable bed, delicious breakfast and very friendly owners. Good location to start the Hadrian’s Wall walk. Tv, tea, coffee and toiletries in room.
Stayed in May 2024
Reviewed: 24 May 2024
Mary
United KingdomNothing
The staff especially the manager were very helpful and friendly. The atmosphere was good and the garden looked lovely
Stayed in May 2024
Reviewed: 24 May 2024
Andy
United KingdomThe hotel owner was very friendly and helpful. He dropped us at the metro station and gave us lots of helpful information
Stayed in May 2024
Reviewed: 23 May 2024
Abubakar
United KingdomThe place was clean and good value for money. Very comfortable and siren environment. Nice garden as well. And I had a nice breakfast ✅ STAN the owner was lovely and kind. Very accommodating. Drove my wife and I to the metro. Great customer service
Stayed in May 2024
Reviewed: 21 May 2024
Carl
United KingdomGreat Breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Howard
United KingdomNothing to complain about.
Top bloke Stan,Made me welcome from the start,lovely room on the back of the hotel.Loved his little dog too.
Stayed in May 2024
Reviewed: 13 May 2024
Simon
AustraliaThe hotel is in a residential area of Wallsend, 15 mins walk from the shops and restaurant in this largely working class suburb. The Anson pub does good food. The Dorset Arms was formerly a pub and restaurant as well, but as of 2024, only offers breakfast and rooms due to a downturn in patronage of the former. You can still bring in your own food - the takeaways are actually closer than 15 mins walk.
Great host, with a lot to say about local affairs, venues, and history. Excellent large rooms, renovated and comfy. Large outside space. Anything you like for the breakfast, which is included in the decent price. It's a decent place to stay, but don't expect nightlife on the doorstep.
Stayed in May 2024
Reviewed: 12 May 2024
Md
United KingdomWelcoming Attitude
Friendly Management and breakfast also with lots of alternative
Stayed in May 2024
Reviewed: 5 May 2024
Laura
United KingdomA very warm welcome from Stan. Rooms were clean and comfortable and breakfast was lovely with plenty of choice. The Full English was 👌. It was a quiet location with no noise from passing traffic or people. Would definitely book again on our next visit to Newcastle 🙂
Stayed in May 2024
Reviewed: 28 April 2024
Andrew
United KingdomStan was a fantastic host. Nice place great breakfast. Absolutely sound..
Stayed in April 2024
Reviewed: 27 April 2024
Colin
United KingdomBreakfast was really good, lot of choice. Room was very nice and clean
Stayed in March 2024
Reviewed: 21 April 2024
Ian
United KingdomAbsolutely nothing
Stan the owner was amazing , being a taxi service for guest who wanted to go out for dinner
Stayed in April 2024
Reviewed: 21 April 2024
Young
United KingdomA very friendly welcome from Stan who did everything he could to helo us enjoy our stay.. A good breakfast and parking available.
Stayed in April 2024
Reviewed: 8 April 2024
Maria
United KingdomAmazing host and breakfast. Always happy to help.
Stayed in April 2024
Reviewed: 11 March 2024
Black
United KingdomCouldn't fault anything .
Highly rate our stay at this hotel 10 out 10. Stan the owner was made us feel welcome excellent hospitality. ☺️ 👏👏👏
Stayed in March 2024
Reviewed: 6 March 2024
Craig
Hong KongI stayed at the Dorset Arms to visit my daughter, who is studying in Newcastle. The location was very suitable for me as it is a short drive to my daughter's place. It is not in the centre of the city. Stan the owner operator was a great host who went out of his way to ensure that I had a great stay. The hotel is currently being renovated but this didn't spoil the stay. Stan's breakfast is better than I have experienced in some 4star hotels. Overall extremely enjoyable and I'll be staying there the next time I'm in Newcastle.
Stayed in March 2024
Reviewed: 4 March 2024
Elizabeth
United KingdomNothing
Very welcoming. Very clean and comfortable room
Stayed in March 2024
Reviewed: 4 March 2024
Serhii
United KingdomWhen you arrive at the hotel you will feel that you are at home or just a guest of Stan. Such hospitality is rare in Europe and not even in Britain. The atmosphere of home, museum and restaurant at the same time! I highly recommend it to everyone!
Stayed in March 2024
Reviewed: 4 March 2024
Trevor
ThailandGreat hotel and very friendly owner. Good size room. Shops and takeaways within walking distance. Great breakfast and freshly cooked by the owner
Stayed in March 2024
Reviewed: 28 February 2024
Julie
United KingdomAll ok.
Owner very friendly and helpful. Lovely freshly cooked breakfast. Great location. Will be returning.
Stayed in February 2024
Reviewed: 22 February 2024
Charlotte
United KingdomStan was very welcoming and there were so many options for breakfast. We had cereal, a full English and actimel yogurts. The room was big and included complimentary shampoo, shower gel, body lotion, and even a toothbrush and toothpaste each. There were blinds as well as curtains to minimise light coming into the room in the morning. We had a lovely stay.
Stayed in February 2024
Reviewed: 15 January 2024
Ann
United KingdomBreakfast was very good, rooms were comfortable and Stan was a very welcoming host!
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content