36-42 Chaloner Street, Queens Dock, Liverpool, L3 4DE, United Kingdom
#51 of 102 hotels in Liverpool
Guests' ChoiceBased on 6520 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
7.9
Staff
9.1
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: 1 May 2024
Margaret
United KingdomBooking for evening snack / dinner
The location was fantastic
Stayed in April 2024
Reviewed: 1 May 2024
Roger
United KingdomShower room very small. Not suitable for big people.
Well maintained property, very friendly staff. Good location. Good breakfast. Relaxing atmosphere.
Stayed in May 2024
Reviewed: 1 May 2024
Karen
United KingdomPod bathroom
Perfect location. All facilities adequate. Great value for money
Stayed in May 2024
Reviewed: 30 April 2024
Stephen
United KingdomRooms quite small. Bathrooms modelled after a cruise ship setup but really small. That was really our only dislike that the shower was so small
Staff very friendly and helpful
Stayed in April 2024
Reviewed: 30 April 2024
Peter
United KingdomThe room only had hangers for your clothes and no shelves
The breakfast had a good selection
Stayed in April 2024
Reviewed: 30 April 2024
Allison
Isle of ManOnly downside was there is no lift
The staff were fantastic especially the night staff
Stayed in April 2024
Reviewed: 30 April 2024
H
United KingdomThe bathroom was a bit small. Everything else is fine
Good and Nice staff, not too far from the docks, one of the sides has a really nice views to the docks
Stayed in April 2024
Reviewed: 30 April 2024
Sharon
United KingdomFire alarm going off at 1:30am guess it was a false alarm 😀
Value for money clean room. Aptly placed near the docks Short walk to conference centre and other amenities, Thank you for your hospitality I didn’t have breakfast as had an early start difficult to have breakfast for me that early
Stayed in April 2024
Reviewed: 29 April 2024
Gloria
United KingdomShower was smaller
Location and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Nicky
United KingdomToo far from town. Shower sooooo small, bed really soft
Free parking
Stayed in April 2024
Reviewed: 29 April 2024
Edward
United KingdomShower room very small
Staff brilliant . Hotel etc very clean . Good breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Conor
IrelandNothing, fire alarm went off that's all.
Clean, great value and short walk to city centre
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United KingdomThe room was quite small as was the toilet/shower room which had some questionable black mould around sealant in shower
Location is fantastic with a river view if you’re lucky to get a room at the back which we were. 15-20 min walk to Liverpool one depending how fast you walk lol. It’s a 10 min walk to the new Boxpark venue and peaky blinders bar which I have to say is also worth a visit
Stayed in April 2024
Reviewed: 29 April 2024
Andy
United KingdomFire alarm at 1.30am due to a smoker
Location
Stayed in April 2024
Reviewed: 29 April 2024
Malcolm
United KingdomThe fire alarm went off due to person smoking. The manager and all the staff were very professional throughout and felt with the situation and removed the person from the hotel. Thanked everyone at breakfast. Good team especially the security staff for his professional attitude and friendly attitude.
The staff were extremely helpful and friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United KingdomSmall bathroom
Free parking, location, friendliness of staff. Quality of breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Patricia
United KingdomRoom was small
10 mins walk from Albert dock The staff were very helpful It was located on the waterside Room was more than adequate for 1 nights stay It was very quiet
Stayed in April 2024
Reviewed: 27 April 2024
David
United Kingdompoor larger choice in the bar
staff very friendly
Stayed in April 2024
Reviewed: 27 April 2024
Ross
United KingdomThe views around the hotel were amazing, really friendly helpful staff, BP garage close by for fuel town centre not to far away, water sports centre is walking distance away
Stayed in April 2024
Reviewed: 27 April 2024
Joanne
AustraliaThe fire alarm going off twice in the middle of the night.
The Dolby hotel is in a great location right on the Queens Docks. The room was clean and a reason size for a one stay, with a comfortable bed. It was very quiet considering the location on a main road. We didn't have any meals there so can't comment on the food.
Stayed in April 2024
Reviewed: 27 April 2024
Stephen
United KingdomStaff great and helpful, location perfect.
Stayed in April 2024
Reviewed: 26 April 2024
Hb
United KingdomClean, comfortable room, not the biggest and the en suite was snug but overall good value
Stayed in April 2024
Reviewed: 26 April 2024
Michelle
United KingdomThe bathroom was miniscule and something I'd expect to find in student digs. There was no room to move for washing once the shower curtain was pulled round without getting constantly tangled. That aside, it was clean and well stocked. The beds are too high, and the mattresses offer little support on the edges for perching, without the feeling you're going to slip. While the beds were made, you need bottom sheets that fit the bed and don't migrate during the night. It makes for an uncomfortable night when the bottom sheet isn't were it's meant to be. The bathroom door needs to be a conctina door as the bed prevents it from opening fully. The restaurant is simply uninspiring. My son and I opted for the breakfast on our last day...Best meal of the stay. As for the lunch/evening menu, unless you're into spicy foods, toasted sandwiches and burgers, then there's little choice apart from soup. A decent salad, something with fresh veg wouldn't have gone amiss. Not curry, curry, chilli, burger, burger, burger. On the occasions I did eat in the restaurant, the standard of meal varied. The carrot and coriander soup was lovely. That was chosen as the other options were a couple of toasties or nachos. The second time I ate, I opted for the cheese burger while it arrived well present it soon became apparent that the burger bun had probably been microwaved. The bun around the edges was solid. I ate a quarter of it, the soft bit from the centre, then gave up... It simply wasn't pleasant. My son, on the other hand, enjoyed a lunch that consisted of a Tuna toasties and an evening meal of chilli concarne that he said was nice. The menu was just samey, uninspiring and a tad boring... It needs a makeover. With all that I've said, I would, however, still recommend this hotel. The staff were great, it's clean and central with great river views.
Great river views. The room was clean, the beds were freshly made. There was everything you'd expect, towels, toiletries, tea making facilities. Knockout view of the river. Location was fab, not too far from Albert Dock, a casino, food outlets.
Stayed in April 2024
Reviewed: 26 April 2024
Marion
United KingdomMy only small complaint was although it offered an evening meal facility the choice wasn’t great.
The position of this hotel is ideal for visiting Liverpool. Within walking distance to the centre and right next to the Mersey. Plus it has free parking for the duration of your stay
Stayed in April 2024
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