Nothing to dislike

The room was lovely- stylish and clean with modern bathroom But the best thing was the staff- they were really friendly and very helpful .So nice to be in an hotel which wasn't a chain with the impersonality of those

Stayed in May 2024

Everything

Stayed in May 2024

There was not a designated car park just street parking.

Very friendly staff and the room was clean and comfortable. Staff were very helpful and nothing was too much trouble. Breakfast was good - Gluten Free available make sure you state this when booking.

Stayed in May 2024

Exceptionally clean, comfortable facilities with lovely staff and a very easy check in/out process. Great location - short walk to the centre of town.

Stayed in May 2024

Only natural light was from the bathroom window. Whilst frosted, I'm not sure one couldn't be seen from the street through said glass. There was a light outside the bathroom window which shone into the room even with the door pushed to. Bed was a bit soft for my liking but that's very much personal preference. There were two pillows; it was a small double for one person; it was more than adequate. No flannel/sponge provided but that was my fault for forgetting. There was an handtowel and a bath towel.

Easy check-in (only saw staff when leaving). Very clean. Surprisingly spacious for what was billed as a single room. Decent sized bathroom. Only stayed overnight so can't really say more.

Stayed in May 2024

Nothing in particular although room a bit small

Great friendly and helpful staff who couldn't do enough to make my stay pleasurable. Room fresh and new

Stayed in May 2024

Location. Food not available at the hotel. If they offered a menu this would certainly make this an extremely enjoyable stay .

Extremely clean and very quiet.

Stayed in April 2024

Nothing

Very clean, immaculate to be fair. I especially liked the access code system they use, saves you holding a traditional key with a massive fob!!

Stayed in April 2024

Google maps has another Croft Hotel on the opposite corner, confusingly. Make sure to go to the pub one.

I was only there from 9pm til 7am, so not much to say. It was clean and comfy.

Stayed in April 2024

Nothing

The rooms are lovely and clean, well furnished and private. The staff are friendly hard working people who take their responsibilities very seriously. I felt comfortable and looked after by the staff who showed respect and consideration for me when I stayed there while visiting the local area. It's good to know that a facility like this exists and it is operated to a high standard.

Stayed in March 2024

We have never stayed somewhere with no "meet & greet" before, notwithstanding there is a pub downstairs, if anything is required. However, the system worked well, and it was an enjoyable stay.

Prior to arrival, we were given an access code for the door, which worked fine. Room was clean and a good space, with a good black-out blind. The smart tv could be tuned into apps such as Amazon and Netflix. The hotel is located in not the best part of town, but is nevertheless handy for the city centre, no issues. Did not have breakfast there, as there is a Wetherspoons on the way into town! The only member of staff we met throughout our overnight stay was a lady who was cleaning the rooms as we left. She was friendly and approachable. Nice stay.

Stayed in March 2024

Not much I can moan about.

Automated booking in and key coded entry to side entrance and room. The staff are absolutely brilliant. Couldn't do enough for me, not that I asked for much but arranged taxis for me into Cardiff

Stayed in April 2024

Dont expect loads of room or plush luxurious decor. Its clean and functional.

Quiet location but not far from city centre. Rooms are easy to access, clean, and functional. Bar right below, but I didn't hear any noise. Very reasonably priced, particularly mid week.

Stayed in March 2024

Nice, recently renovated room. Quiet location. Good price-quality ratio!

Stayed in March 2024

Pipework behind the bed started making noises at 6.30 am each day.

Stayed in March 2024

Nothing at all. There wasn't a table or desk which didn't bother me, but might if working.

Great find! Newly refurbished in a simple, stylish way but not bland like the hotel chains. Warm and comfortable. Staff exceptionally helpful. Good, quiet location with free road parking. About 30 minute walk from city centre, but only 5 minutes from City Road shops and restaurants. Comfy bed, great shower. Spotlessly clean. Clothes hanging rack thingys very clever! Very generous supply of tea, coffee etc.

Stayed in March 2024

N/a

Lovely room lovely staff 👍👍

Stayed in March 2024

Nothing at all was prefect

Very lovely, Friendly staff, lovely patriot, cat and dog in their pub below. Very good price for pints also very quiet street. Room very clean and a good rate all the same features as your standard chain hotels but for a fairer price. Bed was extremely comfy. Shower was excellent with the prefect temperature and water pressure the room size was excellent also I will definitely stay again

Stayed in March 2024

good walking distance from city centre, lovely pub downstairs, really good value for money

Stayed in February 2024

Nothing. It was way beyond expectations.

Spotless and practical. No frills but very good.

Stayed in February 2024

Had to climb stair to the second floor. On street parking.

Inexpensive, but not 'cheap' - The room was newly decorated, comfortable and offered very good value. The staff where helpful and friendly. The breakfast was good. The electronic communication from the hotel was good and the coded access is a great idea, no key to lose.

Stayed in February 2024

Nothing

Lovely staff. Good size, clean rooms. Easy access, easy free parking. Walking distance to the Utilita and to various cafes for breakfast the next day. Will definitely be booking again.

Stayed in February 2024

Rooms were minimalistic but were well stocked with tea/coffee etc, plenty of towels, great hanging space, good-sized TV, spotlessly clean, and comfortable. The hosts were friendly, and nothing was too much trouble. Street parking was available right outside the hotel. Great stay, and I will definitely be returning!

Stayed in February 2024

The staircases are very narrow and rather steep - be careful. In the winter the floor in the room can get a little cold - i wish i had brought slippers. None of these things are a problem really.

I liked the hotel a lot - it is exactly my favourite type of hotels, with very basic design, all in black and white with no decorations, when there are all types of basic facilities available and working well, everything is very clean and comfortable. The staff is very helpful. There is a kettle in the room as well as tea, coffee, sugar, milk (real, not creamer) and even little packs of oatmeal. The wifi worked just fine, no issues. There is a pub right under the hotel (initially the crofts is a pub i think), but it was not noisy in the room even when it was noisy in the pub. and truly, if i did indeed get the single room i requested, i can say it is very spacious (i will attach photos). The room is very warm too, the heating worked just fine.

Stayed in February 2024