Reviews of Holiday Inn Milton Keynes East M1 Junc 14, an IHG Hotel 3 stars
London Rd, Moulsoe, Milton Keynes, MK16 0JA, United Kingdom
#15 of 27 hotels in Milton Keynes
Guests' ChoiceReview score
Based on 815 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.4
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Facilities
8.2
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Staff
8.6
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Value for money
8.1
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Free WiFi
8.1
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Reviewed: 8 May 2024
Judy
United Kingdom7 reviews8.0“A perfect half way stop easy to reach from the M1”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
There is some building going on down the road so it feels as if it is on a construction site though once we were there it didn’t affect us at all.
Lovely building, huge bed, great shower, friendly and helpful staff
Stayed in May 2024
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Reviewed: 6 May 2024
Keith
United Kingdom13 reviews2 helpful votes9.0“Lovely stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The location is a bit remote. Car essential. Lots of building works on the adjacent fields. But no noise.
Comfortable seating areas throughout the ground floor. Polite staff. Spacious and well appointed bedroom. Great breakfast with a huge choice.
Stayed in May 2024
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Reviewed: 6 May 2024
Sally
United Kingdom11 reviews1 helpful vote9.0“Nice hotel, great location,good service and good value for money”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Actually all lovely, just a little upgrade on the carpet would actually make a huge difference and USB sockets close to bed would be a bonus!
Attended function for family member - staff were lovely rooms not the 'most' up to date but actually very nice and clean Location easy for M1 and great parking. Loved the fan in the room
Stayed in April 2024
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Reviewed: 28 April 2024
Noel
United Kingdom1 review9.0“Very good hotel for a short break”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast was good with a full range of cereal and full English
Stayed in April 2024
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Reviewed: 28 April 2024
Christine
United Kingdom24 reviews2 helpful votes8.0“Good value, comfortable and clean”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Lovely building, big room with comfy bed. Beautifully decorated and in a good location except for road closures
Stayed in April 2024
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Reviewed: 27 April 2024
Charlotte
United Kingdom4 reviews9.0“Very good”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
None
Didn't had breakfast
Stayed in April 2024
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Reviewed: 22 April 2024
Eirian
United Kingdom7 reviews9.0“Value for money”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Na
Friendly helpful staff,
Stayed in April 2024
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Reviewed: 16 April 2024
Biju
United Arab Emirates12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
There is no lift for the upper floor, and it's difficult for those with heavy luggage
Cleanliness and value for money.
Stayed in April 2024
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Reviewed: 11 April 2024
Marvin
United Kingdom1 review7.0“The staff were so nice, it was not a bad stay, I love the place and the staff too.”- • Business trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There was no fridge in my room
Neat, and tidy
Stayed in April 2024
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Reviewed: 7 April 2024
Richard
United Kingdom4 reviews9.0“Quiet, Comfortable, a cosy stay in a beautiful hotel”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
No power sockets by the bed
Great Breakfast, Gym available for use while we stayed. Friendly Staff
Stayed in April 2024
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Reviewed: 3 April 2024
Kevin
United Kingdom11 reviews9.0“Relative visit”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location for us
Stayed in March 2024
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Reviewed: 1 April 2024
Ian
United Kingdom6 reviews7.0“Adequate”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Met expectations
Stayed in March 2024
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Reviewed: 31 March 2024
Sandeep
United Kingdom4 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The air conditioning was not functioning properly. Called so many times between 10pm and 1am but no one answered the call at the reception. Had to come to reception to complain about the issue, but was told that it would be taken care of. Unfortunately, it wasn't fixed. I slept in full sweat and felt uncomfortable and so did the rest of my family. Initially a bed was unavailable but was given after complaint. No complementary water bottle was given.
Great staff, Breakfast and kitchen staff
Stayed in March 2024
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Reviewed: 29 March 2024
Brenda
United Kingdom19 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Hearing a dog barking now and again.
The Welcome at Reception Tea, coffee, bottled water, biscuits and hot water to make a drink. Comfortable areas to sit and also a Bar. Large comfortable bedroom and nice and quiet, apart from the odd "Bark" now and again.
Stayed in March 2024
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Reviewed: 25 March 2024
Samiie
United Kingdom2 reviews8.0“Good. Served a purpose.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Very noisy chair in the room and despite having a kind size bed, it was two singles together which you can feel so was a little uncomfortable. Redeptionstaff oh check out quite dismissive and not overly friendly, polite enough but not what I expected, especially as an ex HI employee.
Good location. Reception staff upon check in great. Very clean room, decent size bed.
Stayed in March 2024
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Reviewed: 7 March 2024
Howard
United Kingdom40 reviews7 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
Some breakfast items were cold (bacon, eggs, potatoes) and marmalade was in a very sticky jar for self service...as were other jams and preserves. Bar Service in the afternoon was preremptory, expensive and again minimum standard, plain white bread instead of granary requested. Access to the site was obscured by Road closed signs and contractors vehicles causing me to take an unnecessary 5mile diversion.
Room was minimum standard, apparently "for the rate paid" which was Booking.com Genius bonus reduction! Booking.com should explain that guests booking through the website will be given the minimum standard room available.
Stayed in March 2024
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Reviewed: 5 March 2024
Gordon
United Kingdom20 reviews3 helpful votes7.0“Fairly standard Holiday Inn. Good bet if you can get a discounted deal.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Room service cooked breakfast was only lukewarm when it arrived (the kitchen was a long way from our room and they don't use plate stackers / covers).
Remarkable value for money on a heavily discounted DBB package on a Sunday night.
Stayed in March 2024
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Reviewed: 4 March 2024
Leo
United Kingdom25 reviews22 helpful votes7.0“Thin walls and can be noisy otherwise good.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Thin walls - sound travelled. Difficulties get to sleep on arrival night due to noise from kids banging about next door. Complained twice but still had to endure until close to midnight. Had requested a quiet room so surprised we were located next to family room especially as hotel not full by any means.
Great Breakfast; Friendly staff; Very Clean room.
Stayed in March 2024
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Reviewed: 4 March 2024
David
United Kingdom1 review9.0“Would happily stay here again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Staff seemed to struggle a little on evening of our stay in terms of organisation, which may be due to us ordering food quite late whilst they were preparing for breakfast the next morning. However they were friendly, and the food was excellent.
Very good value for money. Food was excellent
Stayed in March 2024
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Reviewed: 3 March 2024
David
United Kingdom4 reviews9.0“All good”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Coffee at breakfast, not good quality
I have stayed there before, and knew the hotel standard, I wasn't disappointed
Stayed in March 2024
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Reviewed: 29 February 2024
Rachelle
United Kingdom1 review7.0“Practical and welcoming”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No plug sockets by bed , plug in bath wouldn’t stay in so couldn’t have bath . Air con very noisy at all temps . No small extendable magnifying mirror in bathroom making putting makeup on hard work as room lighting very dim.
Bed comfortable and large room quiet away from noise . Breakfast restaurant lovely and good choice available and well stocked but would be nice to be offered fresh coffee or tea . Staff really helpful at checkin and out . And checkout at 12 pm means that you can fit a few business meetings in online before you leave - excellent !
Stayed in February 2024
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Reviewed: 26 February 2024
Tania
United Kingdom3 reviews8.0“Welcoming, helpful staff. Large clean room ( view not good but didn’t matter) free secure parking.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Cost of drinks and the tonic water you use Shower - unless you knew had to be very careful the water didn’t cascade over the floor!
Breakfast was yummy. Great selection of both continental and cooked cuisine. Products were high quality. Well presented as well as well cooked Highly recommend. Staff were polite and attentive.
Stayed in February 2024
-
Reviewed: 26 February 2024
Niki
United Kingdom6 reviews9.0“Very nice overall”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There was a wedding during my stay. I had to push my way thru the guests to get to my room.
Lovely grounds, great stylish decor
Stayed in February 2024
-
Reviewed: 18 February 2024
Jon
United Kingdom4 reviews9.0“Lovely hotel, great friendly staff”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The pillows 😩
The staff were amazing and so courteous and helpful. They made our stay very enjoyable.
Stayed in February 2024
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