Barnet Lane, Elstree, Elstree, WD6 3RE, United Kingdom
#2 of 2 hotels in Elstree
Guests' ChoiceBased on 2030 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Chloe
United KingdomOne of the main reason we booked the property was gardens/land and we were unable to access them as was it hadn’t been maintained I.e overgrown , unkept, weeds etc. exterior areas of property tired and in need of some TLC. Breakfast was poorly organised and very chaotic - which made it in unenjoyable. Abit the breakfast itself was fine. Evening restaurant - quite expensive and food was poor. Restaurant itself quite empty
Front profile and bar areas very nice. Bartender made lovely cocktails Room comfortable, simple and clean
Stayed in May 2024
Reviewed: 10 May 2024
Gavin
United KingdomLong walk to the room
Everything - good customer service lovely bar and great food
Stayed in May 2024
Reviewed: 9 May 2024
Smith
United KingdomBreakfast
Stayed in May 2024
Reviewed: 8 May 2024
Colette
United KingdomThe room and bed were small and the carpet was damp.
Breakfast options were good.
Stayed in May 2024
Reviewed: 6 May 2024
Aisling
United KingdomOverpowering air fresheners; really awful. Especially when also present in the dining room. The mattress wasn’t comfortable at all, the hotel in general is quite dated and could do with some TLC. At reception, there were two members of staff working. One was really smiley and friendly and welcoming. The other barely looked at us and didn’t even tell us where our room was. He was also quite short with the other friendly member of staff which was quite uncalled for.
Location was fine for what we needed. Clean.
Stayed in May 2024
Reviewed: 6 May 2024
Omoloro
United KingdomRoom was a little too cold at night
Quiet Ambience
Stayed in May 2024
Reviewed: 5 May 2024
Pam
United KingdomJust a bit tatty in places
Plenty of parking. Lovely looking house and gardens. Great welcome at reception. Walk to our room was clean but a bit tatty in areas. Our room was excellent. Clean, big soft bed. Amazing shower over the bath, would prefer glass screen rather than curtain.
Stayed in May 2024
Reviewed: 4 May 2024
Zainab
NigeriaThe toilets had an awful smell even after being cleaned. The heating was poor.
The staff were Amazing Amin and Jason are my favorites. They were so helpful especially Amin great guy.
Stayed in May 2024
Reviewed: 3 May 2024
Jaffer
United KingdomNothing I did not like.
Lovely place nicely managed. Impressive historical origin and nice to stay in a place well preserved.
Stayed in May 2024
Reviewed: 2 May 2024
Cox
United KingdomBreakfast would have been better for hot food served on hot plates.
The position and facilities.
Stayed in April 2024
Reviewed: 2 May 2024
Aniaj
United KingdomVery creaky and old
Great property
Stayed in April 2024
Reviewed: 2 May 2024
Fiona
United KingdomAs this is originally a very old building, it's not easy for disabled guests to navigate but everything was done to help my husband access our room. Some of the decor is a bit tired and there was no minibar to keep drinks cold but compared with the wonderful, kind, helpful staff, these were not huge issues.
The staff were friendly, efficient and really went the extra mile to help. My husband couldn't manage the steps so they moved us to a room where we could access via a fire exit. My key card failed, so Selina came dashing down with a new one. The breakfast staff were helpful and brought warm soya milk immediately. All in all, the staff members really were terrific. It's a lovely venue in a beautiful location too.
Stayed in May 2024
Reviewed: 1 May 2024
Chris
United KingdomFood good value
Stayed in April 2024
Reviewed: 29 April 2024
Larry
CanadaMediocre, inconvenient and very cold gym facility
Charm, character , beautiful landscape, scenery and view, great staff , very clean and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Chloe
United KingdomBreakfast, the coffee machine was awful and to pay extra for Porridge is a rip off.
Lively old property with lovely features
Stayed in April 2024
Reviewed: 27 April 2024
Arjun
IndiaGreat heritage property. Very well maintained.
Stayed in April 2024
Reviewed: 24 April 2024
Whitney
United KingdomWe had a ground floor room and wanted to open the curtains for the sun to come in but there weren’t any blinds or net curtains and people outside could see straight in. Everything else was great
It was beautiful and although we weren’t staying for long, the staff made us feel welcome. Joe looked after us.
Stayed in April 2024
Reviewed: 24 April 2024
Christopher
United KingdomBeds could be a little bit larger.
Beautiful hotel in magnificent gardens.
Stayed in April 2024
Reviewed: 23 April 2024
Billy
United KingdomNo gym or outdoor spaces to walk
Location
Stayed in April 2024
Reviewed: 22 April 2024
Susan
United KingdomHotel was a bit tired and could do with being refurbished. However, it was clean, comfortable and in a lovely setting.
Helpful and friendly reception staff. Comfy bed. A problem with our allocated room was resolved promptly and with courtesy. We were given another upgraded room.
Stayed in April 2024
Reviewed: 22 April 2024
Lucy
United KingdomThere needs to be a program of maintenance covering the rooms, the bathroom fan ran all night and was quite noisy, no plug sockets near the bed, this should be the norm in 2024. The room didn't appear to have been cleaned to a good standard with Pubic Hairs left in the toilet and parts from the bath taps in the bath not in the tap.
The hotel is in a lovely location away from the main roads, the rooms are well set out and have nice touches like a Nespresso coffee machine. The staff were very accommodating and helpful, the food in the bar although expensive was very good quality and arrived fairly quickly considering there was a wedding on. Excellent Parking
Stayed in April 2024
Reviewed: 21 April 2024
Monique
United KingdomOur room was a little dated, mainly the carpet however it was clean to perfection and kept the room warm and snug so not really an issue at all.
It was a beautiful location. The room was very comfortable, clean and warm. The beds are super soft. Also they provide a coffee machine and kettle both available in the room.
Stayed in April 2024
Reviewed: 16 April 2024
Liz
United KingdomThe staff are excellent. Especially reception team
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomNothing
All
Stayed in March 2024
Waldkraiburg, Germany
Braunlage, Germany
Chiang Mai, Thailand
Kuah, Malaysia
Kemer, Turkey
Porto, Portugal
Nuwara Eliya, Sri Lanka
Scalea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content