Room decor a little tired. Unable to easily access the country park in order to walk by the lake in the time between wedding and evening reception.

Whole experience. We came to a family wedding. Have been before. Used to come here before the hotel existed as children.

Stayed in April 2024

paying to park the car

the relaxed atmosphere and outdoor space. service level was high and attentive. food was well served and good to eat.

Stayed in May 2024

The room, although fun to be in was very impractical. The weekend was expensive, mostly because dinner was quite pricey.

Room was great and very quirky. The food was excellent at dinner and pretty good at breakfast. The venue is gorgeous and the staff superb. It rained the entire time, so we hung in the bar, which was great.

Stayed in April 2024

Long queue for breakfast

Nice location, nice room

Stayed in April 2024

Room was a little cold, but once we had spoken to reception they quickly resolved the heating situation and it was perfect!

The staff were extremely helpful and lovely, dinner was delicious too. A beautiful venue!

Stayed in April 2024

nothing

everything !

Stayed in April 2024

How much the food cost and how warm the room was.

It was very nice. Food was good and the grounds looked amazing.

Stayed in April 2024

It is quite pricey but for special occasion it was worth it.

There was a good choice of cooked and continental options for breakfast. Staff were very friendly and helpful. The view from our bedroom was beautiful overlooking the lake and gardens.

Stayed in April 2024

The music they play in the dining / breakfast room is the same over and over again, which I think isn’t suited for the place. It’s actually really annoying and doesn’t make you feel like taking your time and relax at all

Stunning property with beautiful surroundings

Stayed in April 2024

The long walk to the room as husband can't walk far with his condition

Four poster room was lovely. Friendly attentive staff. Garden Bar was very relaxing

Stayed in March 2024

Cold plates at breakfast which led to cold food

Location very nice

Stayed in April 2024

Wasn’t as clean as it should have been,was someone else’s deodorant on the chair and some chocolate on the table that someone had started to eat and been left. Also the hot and cold tap in the Bath were slow and kept going off took well over 30 mins to fill up the bath,had to have the tap a certain angle for water to come through quicker

Friendly staff,location,room was nice and comfortable

Stayed in April 2024

This was my third stay here and the room we had this time was looking a little tired and in need of some maintenance. Maybe I was spoilt during the first two stays.

Hotel facilities and grounds are great.

Stayed in April 2024

Everything

Historic building

Stayed in April 2024

Beautiful place, decor Tied .

Fantastic hotel and location, friendly staff.

Stayed in April 2024

Some aspects of the hotel decor (wallpaper, carpets, upholstery etc) are starting to show signs of wear and tear, particularly in the room we stayed in. Some of the food at breakfast was not hot.

The ambience of the hotel is exceptional. The staff were very good. Dinner was excellent.

Stayed in April 2024

More staff on busy days

Breakfast was not the best , had to wait on glasses /plates ex and food was cool

Stayed in April 2024

Outdoor bar closed early, inside bar closed so had to walk all the way round the hotel to get a drink. Afternoon tea - took around 15 minutes to be seated at our table. I ended up walking into the restaurant to get service.

Breakfast was lovely

Stayed in April 2024

Granted the room was a feature room the decor was in keeping with this theme, however the carpet in the room was very worn with multiple visible holes which felt uncomfortable to walk on. There was also multiple mould spots in the bathroom.

Beautiful location and a very calm and tranquil feel to the building. The food was absolutely great.

Stayed in April 2024

Make sure you pay for parking properly as the car park is independent so it's a little annoying that you can't wrap this up with the room. The room was dusty in places, so not thoroughly clean in hard to reach areas - Having dust allergies I had to medicate within a minute of entering the room and sneezing so I could breathe through the night. Stray couple of hairs too, despite the room being visibly cleaned. TV in the room was the smallest I'd ever seen and breakfast one morning the couple in front of me were seated and then I was ignored by the main person seating people, who proceeded to walk past me a number of times before acknowledging me 5 minutes later to seat me - not fun standing in heels first thing in the morning being ignored - very rude. (Will note other staff were lovely.)

The staff on check in were incredibly helpful and friendly, it was a wonderful welcome. The hotel itself is exquisite, full of character, really special. The conference rooms are also nice, which we enjoyed for our staff training. On a sunny day I would have loved to explore the beautiful grounds too but we were unlikely with time and the weather. Very cool having a bath in the main room and the water pressure is incredible. Staff attending to our party in the evening were very helpful and the food was good.

Stayed in March 2024

The staff were very helpful, the room was lovely, the location & the building itself was amazing. The breakfast was very good too.

Stayed in April 2024

Breakfast could have been a bit tastier. It wasn't much better than a Travelodge. Didnt realise there were seeds and sultanas to put on fruit as they were in a separate little room with the hit food. We didn't like the fact you have to pay for parking . It would be better to include it in the price. Stayed in the hotel 10 years ago and felt some areas needed a little attention like the dining room and large chandelier in hall could do with a dust - a long pole would do it!

The unusual surroundings. Very warm rooms and very comfortable bed. Nice dinner and so peaceful.

Stayed in April 2024

Checking in as we was given a room key and when we went in there was another man in there

All of it was amazing

Stayed in March 2024

Nothing not to like

Location

Stayed in April 2024