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Reviews of Cliff Hotel 3 stars

Cliff Hill, Gorleston-On-Sea, Great Yarmouth, NR31 6DH, United Kingdom

#14 of 73 hotels in Great Yarmouth

Guests' Choice

Review score

Based on 2077 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    Had a lovely comfortable stay.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower the water pressure was very low and barely worth turning it on.

    The hotel was very clean and staff friendly.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Exellent
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    Dinner was very enjoyable on your terrance

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Stayed as convenient to a relative and so also likely to stay again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The bed slightly uncomfortable and very hard to open the top window - seems others had previously tried and failed as the frame between the glass pains was already broken. Table Service in the bar in the evening was a little hit and miss, although noted the bar was busy Would also suggest putting a rubbish receptacle on the breakfast tables for yoghurt pits, butter wrappings etc.

    Room was clean, breakfast good and breakfast staff very friendly and helpful

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We have stayed there before and the management has tried to encourage you to book on their website by offering discounts. They used to offer 4 nights stay for 3 nights but unfortunately the hotel policy is to offer a 10% discount which results in a much higher price for the rooms!

    Breakfast was excellent, plenty of choice and always served hot. The waitresses were friendly, always ready to oblige and provide good service, especially Maggie

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Cliff Hotel Gorleston
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only one packet of cheap biscuits from bookers .A shame they don't do more local produce.. Breakfast was lovely but again cheap sausages.....

    Location for the coast and attractions perfect

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen vent system just below window

    Location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very hot ,when in restaurant waitress seemed not to be on the ball

    Lovely location room nice and clean

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Would definitely stay again
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    Great service all round and very happy with my stay

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited dinner menu, slow service for dinner. Busy car park as hotel popular for business meetings etc.

    Good location, adjacent to the beach, short drive to Great Yarmouth and other Norfolk attractions. Clean and comfortable. Good sized family room - we stayed with 7 year old granddaughter. Staff friendly though service for dinner slow.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating in room was excessive

    N/a

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very clean and good location with great food and drinks at the restaurant/bar.
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are quite small. Car park is quite small so could be a problem during busier times of the year.

    Convenient location and very clean. Good food at the hotel’s restaurant. Bar area very nice.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    We had a lovely afternoon and evening relaxing after a long walk. Excellent.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely clean room and bar area. Staff were really excellent- very friendly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Most enjoyable. Highly Recommended.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention. Any small issues raised were immediately attended to. Again great praise to the Staff.

    Very Comfortable Bed and Pillows. As there is No Lift , Greatly appreciated having 1st floor Accommodation and delighted with Seaview with Balcony. Complimentary Sparkling Water appreciated. Excellent team of attentive Staff.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Gd
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In your room radiator in bathroom was to hot and was unable to turn off room number 107

    All gd thank u

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Well recommend, Great Location close to local Bus Routes. Professional and Attentive Staff.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps Breakfast menu could offer more options. Better Coffee option / Fruit Salad poorly diced and sliced. Sad no Smoked Haddock/ Kipper option at this Location. Perhaps options of : Bubble 'n Squeak / Blackpudding / ? Service at Breakfast Excellent.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Very nice been before a few times
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Pillows nery hard

    Vert good

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel room stuffy and couldn’t keep the window open.

    The server at breakfast and receptionistwas lovely

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Receptionist who checked us in could have been more welcoming, it would have been nice to have been given room directions and essential hotel info. Saturdays breakfast was fantastic both food and service, but Sunday the breakfast felt very unorganised too many dishes left on the tables for far too long, perhaps too much for one waitress to manage alone ,the cooked food not quite the same standard as the previous day,

    Good location, spotlessly clean room, comfy bed and fantastic outdoor dining and seating area

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Quiet and relaxing.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Just small niggles, mostly fixed rapidly by the staff. Eg, a small leak from the towel rail. I didn't like to fiddle in case I made it worse, but the duty manager fixed it in seconds. Eg2, I had a wonderful vegan dish in the restaurant on Monday, but they'd run out when I fancied another.

    I had a large breakfast the first 2 days, and didn't need lunch. It was standard hotel fare, and plenty of it. If the hotel would like advice on a better vegan offer to make them stand out, I know lots of vegans who'd be happy to help! The rooftop balcony is a lovely place to sit with a drink.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Galston on Sea
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It doesn't have a lift which I didn't know.

    It's a lovely hotel, the staff couldn't do enough for you. Lovely terrace with fabulous views.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Friendly and comfortable.
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 2 nights
    • Submitted via mobile

    Location.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Great hotel near the beach
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Not much. Really nice hotel in a great location

    Great location right near the beach. Clean room and friendly staff. The room was quiet and I slept well as a result. Plenty of car parking as part of the hotel.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Convenient stay to see family
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I told the receptionist that the plug in bathroom wasn’t working properly - room 125 - needs sorting. No lift, very poor signs to rooms on the landings - numbering just stops. Too many steps without handrails.

    Location - overlooking the sea from the terrace. Bright and cheerful entrance. Generally staff pleasant

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food at restaurant was not good enough. We would not return to eat there again. Room smelt of smoke. No tea or coffee in room.

    The staff the were friendly and good location. Bed comfy, bathroom good, views great.

    Stayed in March 2024

Showing 1 – 25

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