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Reviews of Cley Hall 4 stars

22 High Street, Spalding, PE11 1TX, United Kingdom

#10 of 18 hotels in Spalding

Guests' Choice

Review score

Based on 913 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    Great one night stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    *Toilet stopped flushing in the night* that said staff were made aware & were quick to advise that maintenance would be called out. This didn't affect me however as I was departing. *Very busy main road, outside the hotel that continued throughout the night, early morning. Okay if you're a deep sleeper, if not it can affect your quality of sleep.

    *Clean & tidy room, good stock of tea & biscuits, *Comfortable bed, shower hot, sufficient towels, toiletries provided & WiFi, good *Breakfast was great, varied choice & staff were attentive, service was also great *Close to town, plenty of parking

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    One of the best B&B in Spalding
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    The mattress on the bed needs replacing lumps in places The shower head was not powerful even Needs a shelf by the hand basin for toiletries the small shelf above the toilet is not ideal

    Staff friendly Nice accommodation Fabulous breakfast

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great option when staying in Spalding
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    A little noisy from the road at night

    Friendly welcome, clean room and ideal location with 2 car parks. Breakfast included in rate was a nice surprise too!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was hot and noisy, people above, which I think were staff sounded like a herd of elephants Shower head very dirty

    Location Breakfast excellent choice

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Cley Hall Studio great night's sleep!
    • Leisure trip
    • Couple
    • Studio Ensuite with Shower - No Windows
    • Stayed 3 nights
    • Submitted via mobile

    Could do with a new bed base.. although the mattress is very comfortable. Light switch to the kitchenette is annoyingly at the far end of the room, so you have to walk in the dark to turn it on rather than it being by the door. The kitchenette has a door that leads into a public hallway and is only secured by a chain. This would be better locked with a key - there is a kettle in the door, so I'm not sure why it wasn't properly locked. However, none of the things noted here in any way detracted from a wonderful visit to this lovely hotel.

    We stayed in the studio downstairs. It was spacious, comfortable, well equipped and since it was below ground and had no windows, we slept really well as it was dark and wonderfully quiet! Helpful, friendly staff and a tasty cooked breakfast and continental style breakfast buffet.. lovely location by the river and easy walk to the local pub for lovely food and drink.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Lovely Hotel run by lovely people great rooms and great breakfast!!!!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    We were in the main building and it was a bit noisy

    We love this hotel and have stayed many times

    Stayed in March 2024

  • Reviewed: 7 May 2024

    9.0
    Comfortable, quiet
    • Leisure trip
    • Couple
    • Studio Ensuite with Shower - No Windows
    • Stayed 2 nights
    • Submitted via mobile

    Friendly welcome on arrival. Lovely breakfast, good service

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    An ideal base for visiting family - very pleasant and comfortable hotel.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    I had a frail, elderly relative with me. It was time consuming to accompany him to find our rooms, and then lug our bags from the car park up the stairs to our rooms [two trips]. The offer of someone to assist with bags would have been very welcome. It wasn't possible to turn off the radiator in the en suite, which made my room very warm at night.

    Welcoming check-in, clean compact rooms, excellent breakfast with a lovely welcome from the staff.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom extractor fan not working in room 8. Also no bulb in bedside lamp. Reported to manager on leaving who was apologetic and said would arrange repairs. Apparently they have experienced thefts of bulbs and tv remote batteries. Otherwise excellent place to stay for visit to Spalding.

    Hotel is only a short walk from centre. Staff helpful and great breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    The bed was far too small as my partner is a large man and not much room at the end of the bed

    Breakfast was very good very large bathroom

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Loved it
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed wasn't very comfy

    Everything

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Nice friendly hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location in the town centre with free parking outside. Have to mention the fantastic reception at check-in, which was the best we’ve experienced anywhere, just so friendly and informative.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Group stay
    • Leisure trip
    • People with friends
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little disappointing. Had salmon and scrambled egg but the brioche bun was a little burnt.

    The room was clean and comfortable.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Nice work trip
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are fairly basic, not much to complain about though

    Breakfast is always amazing and staff are so friendly and helpful. They are all willing to do the extra mile to help you enjoy your stay. Walks down the river in the evening are lovely

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Good value for overnight stay.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night

    The room smelt musty and was cold until the heating was switched on at 7pm. As we are slightly disabled, we would have preferred a walk in shower rather than a bath. There was no hand grip to help get out of the bath so if we hadn’t got one another we wouldn’t have been able to shower.

    The lady on reception was very friendly and welcoming and recommended a local pub/restaurant which was only a ten minute walk. The breakfast was very good with a lot of choice. The bed was clean and comfortable and we were given a ground floor bedroom (in a separate block) as requested.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Ensuite with Shower - No Windows
    • Stayed 2 nights
    • Submitted via mobile

    Great location - friendly helpful staff & great breakfast

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Historic, good location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Nice and clean room in a good location for spalding.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Just what we needed
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff great, Barwoman/front of house brilliant

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    A gem of a hotel.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly professional welcome, prompt responses, great location, generous breakfast, absolutely lovely staff make this hotel special.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Pleasant stay with a good breakfast
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    We had the best room in the hotel (junior suite), but there wasn’t a wardrobe or chest of drawers for our clothes, just a hanging rail. The patio / decking area with tables & chairs adjoins the bedroom window, so other guests can see straight in. The sofa requires its cushion seats refilling as the sponge has gone.

    The location, staff, and breakfast were all good

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    ideally placed for visiting the town of Spalding. The staff were friendly and the hotel was really c
    • Leisure trip
    • Couple
    • Executive Double or Twin Room - Disability Access
    • Stayed 1 night

    The shower in the room was less than perfect. It worked but it took a while to heat up.

    Bed was made up as requested. The room was spacious and comfortable. It had a kitchenette which was a bonus. Breakfast was excellent, with a good selection, well cooked

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    A very clean and lovely hotel with great and friendly staff very close to the center .
    • Leisure trip
    • Couple
    • Studio Ensuite with Shower - No Windows
    • Stayed 1 night
    • Submitted via mobile

    Only stayed one night

    A lovely hotel and our room was very clean and spacious. We had a lovely welcome when we arrived and the receptionist was very helpful When we needed information . To round our stay up we had a lovely breakfast in the morning . The staff were very friendly and professional as well and .We will definitely return again .

    Stayed in March 2024

Showing 1 – 25

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