Outwood Lane, Near Manchester Airport, Hale, M90 4HL, United Kingdom
#7 of 12 hotels in Hale
Guests' ChoiceBased on 11368 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
7.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Eilidh
United KingdomRoom was a little dusty
Such nice staff!
Stayed in May 2024
Reviewed: 18 May 2024
Kim
United KingdomStaff at reception when we checked in weren’t as helpful as they could’ve been
Great free shuttle service to and from the terminal, much appreciated
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomVery over priced
Normal prices as the food was very weatherspoon standard
Stayed in March 2024
Reviewed: 17 May 2024
Scott
United KingdomCharged for the airport parking but got a fine through two weeks later, issue not solved
Stayed in April 2024
Reviewed: 17 May 2024
Graham
United KingdomI thought that the hotel was very good I only wish we'd had more time to spend enjoyING it.We only came down for my granddaughter to attend the Sephora launch so we only actually spent 8 hours in the hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Elaine
United KingdomAt almost £150 for a room only 1 nights stay I would have expected a small pack of biscuits on the beverage tray!
The staff drivers of the hotels airport shuttle transport certainly deserve to be commended for their customer service .
Stayed in May 2024
Reviewed: 16 May 2024
Christopher
United KingdomEvery thing was excellent.
Breakfast good.
Stayed in May 2024
Reviewed: 16 May 2024
Sharpe
United KingdomComfy bed 💤, ease to airport
Stayed in April 2024
Reviewed: 16 May 2024
Jane
United KingdomRestaurant was quite expensive - some staff training required to provide a service equal to the prices. Wine plonked on the table, just unopened & left for me to deal so lacking a few refinements. Staff uniforms scruffy & cheap looking.
Proximity to T1, excellent shuttle service & a very comfortable room.
Stayed in May 2024
Reviewed: 16 May 2024
Nahla
BangladeshNot enough clean
Customer service
Stayed in April 2024
Reviewed: 16 May 2024
Helenblack
FranceTried to walk from the train station to the hotel. It was almost impossible to find a walkable route.
The shuttle service to the airport
Stayed in May 2024
Reviewed: 15 May 2024
Charlene
United KingdomLoved the comfort and convenience.
Stayed in May 2024
Reviewed: 15 May 2024
Christa
United StatesIt was very crowded, but it should be because it is an airport hotel.
The breakfast was very nice. The restaurant staff were amazing.
Stayed in April 2024
Reviewed: 15 May 2024
Giancarlos
Italyelevator to far from entrance , first time that I see this, travelling over 40 years all over the world , very bad ...
breakfast ok dinner with meat not excellent , french fries ok
Stayed in May 2024
Reviewed: 14 May 2024
Neil
United KingdomVery hot room
Convenience
Stayed in May 2024
Reviewed: 13 May 2024
Widen
SwedenThe shower water was burning hot, you could not shower att all
The room was nice and the bed very comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Jackie
LuxembourgIt was a little expensive but you pay for the convenience of being at the airport itself
Walking distance to Terminal 3 - the reason for our stay
Stayed in May 2024
Reviewed: 13 May 2024
Olavi
FinlandI was not propery informed that I could recharge my phone in the room without bying the 'English' socket. I had to find that by myself.
The property was very nice and near the airport.
Stayed in May 2024
Reviewed: 13 May 2024
Alwyn
New ZealandTransfer to the airport
Stayed in May 2024
Reviewed: 12 May 2024
Racheal
United KingdomThe cost of snacks
The hotel was clean and super comfortable. The staff on arrival were extremely welcoming and I couldn’t fault them. The hotel is perfectly located for access to terminal 1 and 3 for walking and the shuttle service provided to terminal 2 is amazing.
Stayed in April 2024
Reviewed: 12 May 2024
Antony
JapanToilet seat was broken
Very helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Patricia
United KingdomDidn't have breakfast as left hotel at 3.30am to get early flight.
Stayed in May 2024
Reviewed: 12 May 2024
Karl
United KingdomComfortable stay to prepare the night before holiday. Prompt shuttle in morning saves alot of messing.
Stayed in April 2024
Reviewed: 11 May 2024
Donna
AustraliaThe beds moved across the floor on several occasions. Causing the pillows to kept falling down the back of the bed and all of this disturbed our nights rest. We did report the problem to staff, who informed us that this had been an on going issues since the flooring had been replaced
Location and transportation to the airport
Stayed in May 2024
Rīga, Latvia
Naxos Chora, Greece
Acireale, Italy
Skala, Greece
Rybinsk, Russia
Rio de Janeiro, Brazil
Ella, Sri Lanka
La Chapelle-en-Valgodemard, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content