92 Sussex Gardens, Westminster Borough, London, W2 1UH, United Kingdom
#281 of 836 B&Bs and Inns in London
Guests' ChoiceBased on 587 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
9.0
Facilities
7.5
Staff
9.1
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 29 April 2024
Leanna
United KingdomThe bathrooms were very small and kept over flowing, however it's something that can be fixed. I think they need to maintain plunging the bathroom shower everytime a customer has clocked out so that it doesn't over flow for the next customer. Other than that, it was a really great spot.
Loved the face of the house as in the staff, from the arrival to departure, brilliant customer service
Reviewed: 23 April 2024
George
United KingdomThe rooms have been upgraded but are inherently small, especially the en suite. You have to squeeze yourself between the sink and the shower door.
Good location, modernised property with decent facilities and a surprisingly good breakfast option
Reviewed: 13 April 2024
Sarah
United KingdomBasic but clean. Great value for money.
Reviewed: 12 April 2024
Robert
United KingdomN/a
Convenient to The road system
Reviewed: 11 April 2024
Betty
IndonesiaNo Lift, room really small and cold fortunately housekeeping lady give small heater, receptionist were friendly , chef ladies need more friendly , breakfast place too small
receptionist were friendly
Reviewed: 7 April 2024
Betty
IndonesiaThe hotel dont Have lift and i bring big luggage so receptionist guy must bring it. Housekeeping lady and the chef for breakfast are same and Sometimes they are not friendly and the room very small and cold because the heater using time remote but thr house keeping lady Gave me small heater and Thank you for that
Reviewed: 1 April 2024
Stephen
United KingdomNot realising random step in early hours going from bed to bathroom, thankfully no injuries. Breakfast choices could be better but overall stay was ok
Clean and fresh, modern and comfortable
Reviewed: 28 March 2024
Janae
United StatesThe breakfast was good
Reviewed: 21 March 2024
Susan
United KingdomBreakfast choice was limited
Comfortable and clean, friendly staff,good location
Reviewed: 17 March 2024
James
United KingdomClean, comfortable bed, great location. Friendly and helpful.
Reviewed: 11 March 2024
Walter
MaltaRoom too small
Cleanliness and breakfast
Reviewed: 1 March 2024
Virginia
ItalyAli was very kind and super professional
Reviewed: 28 February 2024
Lori
United StatesNo bath mat or wash cloths. No decaf available. No lift and upon leaving we struggled getting luggage down the stairs (we are 65 and 75), though the owner helped at check in. No chair or desk, though upon request we got 2 chairs. Lots of debri from nearby properties.
Location is good. One direction you are immersed in an ethic area, another direction the Hop on/Off bus stop, fish and spaghetti abound. Mini markets, small park, bed good . Hot pot, fridge, very nice. Wool curtains, really kept the heat in. Daily towels and bed making, though we would have been ok just dumping trash. Balcony great to have. Breakfast had plenty of fresh hot food, juice, pastries.
Reviewed: 26 February 2024
Nikki
United KingdomView was a roof top covered in rubbish
Room was modern and clean love the entrance warm welcoming
Reviewed: 24 February 2024
Sana
United KingdomShower was very small Breakfast wasn’t the best
Close to Paddington station So many places close by
Reviewed: 18 February 2024
Reshma
United KingdomRoom was okay size, but not enough bed space for 2+3 family Its ideal for 4 members. Very clean & tidy Breakfast room was very congested not enough room for guests to sit
Friendly staff , room was clean Good house keeping Good warm breskfast
Reviewed: 16 February 2024
Tina
United KingdomThe shower door wouldn’t shut properly. The dining room was very small.
The property was in a great location for tube and trains to the west end. Staff were really polite and helpful especially Ali.
Reviewed: 13 February 2024
Abdullah
GermanyNot very spacious
Nice and clean. Location is good and staffs are super nice. Mr. Ali at the reception has solutions for all my problems upfront. He helped and guided me to explore best restaurants and places nearby.
Reviewed: 12 February 2024
Cathryn
United KingdomThe room was small.
The location was very central with easy access to public transport
Reviewed: 12 February 2024
Bazyar
SwedenA bit small rooms but was ok for two people.
I like the location very much, the stuff was very friendly specially the guy named Ali.
Reviewed: 6 February 2024
John
United KingdomNothing really
The hotel was very clean and the staff were excellent with us. So kind, it felt like you could ask them anything. Beds were lovely and comfortable too, and the location is top notch
Reviewed: 5 February 2024
Zsuzsanna
HungaryThe dining room is small.
Perfect location, very good breakfast, comfortable beds. The heating system and WIFI are great.
Reviewed: 3 February 2024
Thomas
United KingdomAs above, very basic for money spent
Functioned well as a place to stay in London - one of the best priced options although still expensive for what you get. Perfect location and parking available at extra price
Reviewed: 30 January 2024
Lucy
United KingdomExcellent stay here, beds very comfortable and clean breakfast was a good choice. Definitely would stay here again. Thanks to Ali everything was perfect.
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