626 Chiswick High St, Chiswick, London, W4 5RY, United Kingdom
#258 of 1,013 hotels in London
Guests' ChoiceBased on 3984 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 29 May 2024
Douglas
United KingdomA few stains on the carpet in places.
Room was comfy and well appointed. Bathroom and linen was clean.
Stayed in May 2024
Reviewed: 28 May 2024
Sylvia
United KingdomClean quiet and comfortable room. Perfect location for visiting family in Chiswick. Was upgraded to a lovely room with coffee machine and bathrobes. Bed was exquisitely comfortable and I slept soundly.
Stayed in May 2024
Reviewed: 25 May 2024
Lorraine
United KingdomThe receptionist was devoid of personality-professional-but not particularly welcoming. I had to move the bedside cabinet to plug my phone in. Unfortunately, there was a huge build up of dust behind-sufficient to create dust bunnies! The rest of the room and bathroom were spotless so suspect this is NOT poor cleaning but lack of time to do the job properly.
We love the location and how comfortable the bed is. This is our second stay and we chose it again because it was exceptional last time. We would still choose it again.
Stayed in May 2024
Reviewed: 23 May 2024
Tonya
United StatesHard to find luggage cart when leaving, but staff came to help. No washcloths
Beds very comfortable. Located near tube station . Spacious rooms. Nice breakfast. Provided water
Stayed in May 2024
Reviewed: 23 May 2024
Martin
SpainBeing overcharged for parking and taking a long time to rectify it.
Nice staff generational cleanliness.
Stayed in May 2024
Reviewed: 22 May 2024
Colin
United KingdomBigger bed
Location great
Stayed in May 2024
Reviewed: 21 May 2024
Margaret
United KingdomThe room we had was a little smaller than usual and the double bed was very small - which wasn't great
Excellent location for the tube, the bar food was excellent especially the fish and chips
Stayed in May 2024
Reviewed: 21 May 2024
Bryan
United KingdomNo room service after 10pm. Restaurant not open until 12noon and closed after 11pm
Management helpful and sympathetic to issue I was having.
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
United KingdomNo issues
A nice room and sufficient facilities
Stayed in May 2024
Reviewed: 20 May 2024
Yasmin
United KingdomThe remote control in our room wasn't working properly, however this could probably just have been the batteries.
The room was spacious and clean. The breakfast was excellent, plenty of choice.
Stayed in May 2024
Reviewed: 20 May 2024
Bridget
United KingdomThe bathroom sink and tap awkward to use and no plug. Room was a little cluttered.
Bed super comfy. Self check in easy.
Stayed in May 2024
Reviewed: 20 May 2024
Grzegorz
Poland-
Very good breakfast.
Stayed in April 2024
Reviewed: 19 May 2024
Zelenovic
SerbiaThere were no bathrobes and no slippers in the room. Breakfast could have been more various.
The location is perfect. The room was clean and comfortable. The towels are soft and fluffy.
Stayed in May 2024
Reviewed: 17 May 2024
Ranveer_giant
United KingdomAreas for Improvement: In-house restaurant prices are high. Portions are small.
During my recent stay at Clayton Chiswick, I was thoroughly impressed by the warmth and attentiveness of the staff. Their exceptional service truly made a positive experience. Moreover, the kitchen’s flexibility in accommodating vegetarian breakfast requests was the highlight of my visit. It’s rare to find such considerate and personalized care. I highly recommend Clayton Chiswick to anyone seeking a comfortable and accommodating stay.
Stayed in May 2024
Reviewed: 16 May 2024
Isley
United StatesVery close to the tube. Clean and friendly staff. Self check in and check out.
Stayed in May 2024
Reviewed: 16 May 2024
Carla
United KingdomAble to park at hotel. Was clean and comfortable in the room. Staff were very helpful and friendly. It was near a tube station.
Stayed in April 2024
Reviewed: 15 May 2024
Eileen
GuernseyMy air conditioning was broken, the room was very hot and there were no other rooms. However staff went to every effort to sort it out and discounted my stay
Central, clean, helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Fleur
United KingdomToilet seat was wooden and needed replacing. The online system to book extras not showing at reception. Wasn’t told until day 2 that if you book breakfast in advance it’s cheaper.
Location was quiet. Breakfast was good.
Stayed in May 2024
Reviewed: 14 May 2024
Kim
United KingdomAircon
Staff and location
Stayed in May 2024
Reviewed: 13 May 2024
Roz
South AfricaNothing - everything was great.
Appreciated the reception’s handling of my request for a bathroom with bath and shower - they promptly moved me to a different room. They were always very helpful. Rooms and bathrooms spacious and bed large.
Stayed in May 2024
Reviewed: 12 May 2024
James
United KingdomBedroom was too hot temp difficult to work
Breakfast very good
Stayed in May 2024
Reviewed: 9 May 2024
Susan
United KingdomThere was no grab handle for the shower and no emergency cord. Definitely a health and safety issue.
Clean and comfortable bed.
Stayed in May 2024
Reviewed: 8 May 2024
Chloe
United KingdomThe only thing I would improve is the tv, would be great to be able to have more options with Netflix etc
Stayed in May 2024
Reviewed: 5 May 2024
Peter
NetherlandsNothing to report. There was nothing to dislike. No grumbles at all.
Firstly, and most importantly - the staff. They really are friendly, helpful and do all they can to make sure that you have a pleasant The hotel is not new - and uses this to its advantage. The hotel is comfortable and looks in great condition. The breakfast buffet is well stocked - and breakfast is good value.
Stayed in May 2024
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