New Road, Swindon, SN4 0NE, United Kingdom
#5 of 19 hotels in Swindon
Guests' ChoiceBased on 873 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.3
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 7 December 2023
Keith
United KingdomSmall attentions to details. Toilet pan was dirty at the bottom of the trap ( just needed some bleach ). Lack of shelving in the bathroom. Toilet roll not replenished. Just a few minor quibbles
The staff. The room. The shower. The breakfast
Stayed in December 2023
Reviewed: 4 December 2023
Geoffrey
United KingdomWe had a problem with the central heating in our room, which was not resolved for the first 2 nights of our stay. The extreme heat made sleep impossible, and it was worse the second night although it was supposed to have been repaired. We were moved for the last nights of our stay, thankfully. The 2nd room was much more comfortable.
The hotel is a lovely old building, and the rooms, especially the hall and staircase, are beautiful. The breakfast was good. The staff were really helpful and friendly.
Stayed in November 2023
Reviewed: 3 December 2023
Dave
United KingdomVery handy access to the M4. Lovely restaurant and bar/breakfast area. Very friendly staff. Excellent food in the restaurant and reasonably priced set menu.
Stayed in November 2023
Reviewed: 30 November 2023
Colette
United KingdomBathroom could have been a bit cleaner but appreciate it is an old building, which is why I chose the hotel.
The breakfast was great, prompt service and good quality ingredients. Dinner was fantastic in the hotel restaurant. Room was comfortable and spacious. Bathroom could have been a bit cleaner but on the whole, a pleasant stay.
Stayed in November 2023
Reviewed: 29 November 2023
Steve
United KingdomThere wasn't anything negative to comment on
Excellent breakfast. Brilliant value for money. Staff friendly. Comfortable bed. Clean room and bathroom. Convenient parking.
Stayed in November 2023
Reviewed: 21 November 2023
Eileen
United KingdomCan't fault hotel. Comfortable relaxing stay
Food was excellent. Lovely quiet location. Can't
Stayed in November 2023
Reviewed: 21 November 2023
Lu
CanadaLovely garden with plenty of vegetation, short car ride from Swindon. Super friendly staff provided excellent service including checkin and dining. Bed is comfy
Stayed in November 2023
Reviewed: 20 November 2023
Victoria
United KingdomThere is virtually no sound proofing between rooms
Good location for my purposes, great breakfast
Stayed in November 2023
Reviewed: 20 November 2023
John
United KingdomThe menu didn’t really change enough from night to night.
The staff were lovely.
Stayed in November 2023
Reviewed: 20 November 2023
Derrick
United KingdomNo great dislikes to report other than the lack of atmosphere and no obvious area to relax and have a quiet drink.
Chiseldon House is only minutes away from the M4 and offers good facilities in a location with plenty of character. The room and en-suite were roomy and comfortable, if slightly dated but this did not detract from the comfort. The food was very enjoyable and it was nice to have a varied choice of food at breakfast, although the restaurant and lounge area lacked atmosphere. All the staff were friendly and helpful.
Stayed in November 2023
Reviewed: 12 November 2023
Michael
United KingdomBathroom needed a bit of TLC. Show screen seals had black mould, which didn’t look very mice.
Nice location, comfortable room.
Stayed in November 2023
Reviewed: 9 November 2023
Kevin
United KingdomNothing springs to mind.
The hotel building was very beautiful. My room was very spacious and comfortable. The food was very good and all the staff were very pleasant, polite and friendly, and willing to do anything to help.
Stayed in November 2023
Reviewed: 6 November 2023
Isobel
United KingdomThe pillows. Too hard and big.
We have stayed before. It's a little old and faded, but everything is comfortable, warm, clean and the food and service are excellent. The location is good. It was in the middle of Storm Ciaran so we went ten pin bowling in Swindon. Great value for money.
Stayed in November 2023
Reviewed: 5 November 2023
Donald
United KingdomThe bedroom curtains were torn and stained and the bathroom was tired and in need of refurbishment e.g. the bath was stained (although clean). The stairs were steep and would be a struggle for those less able. There seemed limited access throughout the hotel for those in wheelchairs, with stairs everywhere. When we arrived, it was dark and the entrance to the hotel was easy to miss because the signage was in the dark. This was rectified by our second night. In general, the outside was in need of maintenance (lightbulbs out and patio seating in need of a good clean). It let down what is a nice place to stay.
A lovely spot for a visit to family. Convenient access to the road infrastructure. The staff were friendly and helpful. Breakfast was excellent. The bedroom was spacious clean and bed comfortable. The bathroom shower was fine with plenty of hot water.
Stayed in November 2023
Reviewed: 4 November 2023
Mark
AustraliaThe location was excellent and the property offers a lovely ambiance. The staff were friendly and helpful. The room was a good size and well appointed.
Stayed in October 2023
Reviewed: 4 November 2023
Emma
United KingdomComfy rooms, helpful staff, convenient location for what we wanted.
Stayed in October 2023
Reviewed: 3 November 2023
Leila
IndiaThe cleaning in the room was average. I expected the carpets to be vacuumed everyday - this was not the case.
The staff were wonderful-very friendly and helpful.
Stayed in October 2023
Reviewed: 3 November 2023
Zak_uae
United Arab EmiratesThe heating was controlled by the Reception and despite our call to increase it, it came on only for a short time. Breakfast was not upto standard with no options offered if not on the menu
Nice and welcoming staff, easy and fast check in check out. Quiet and very nice old fashion style which we liked. Surrnded with nice private gardens.
Stayed in November 2023
Reviewed: 31 October 2023
Ross
United Kingdomlarge and comfortable room
Stayed in October 2023
Reviewed: 30 October 2023
Carole
United KingdomThe bathroom in my room was pretty dated which didn't bother me as it's part of the hotels character but there was quite a bit of black mould which can be easily moved by using a mould spray, the shower curtain was particularly bad and should of been shorter to stop it from going black.
The food both at breakfast and especially at Dinner was superb. For a lone business traveller who regularly eats at restaurants I would say the food was superior to most hotel restaurants. All the staff were really friendly, welcoming and hospitable without being intrusive.
Stayed in October 2023
Reviewed: 29 October 2023
Tracey
FranceNice, classic building
Stayed in August 2023
Reviewed: 28 October 2023
Geoff
AustraliaN/A
Excellent
Stayed in October 2023
Reviewed: 25 October 2023
Sean
United KingdomFood Bar and Staff was absoutley fantastic
Stayed in September 2023
Reviewed: 25 October 2023
Gavin
AustraliaVery nice hotel. Lovely 4 poster bed. Beautiful hot breakfast
Stayed in October 2023
Reviewed: 23 October 2023
Mark
New ZealandNothing
Location and breakfast fantastic!
Stayed in October 2023
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