New Road, Swindon, SN4 0NE, United Kingdom
#5 of 19 hotels in Swindon
Guests' ChoiceBased on 873 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 6 June 2024
Steve
United KingdomA little dated, but that’s all.
Spacious bedroom and bathroom with bath. Great cooked breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
Jennifer
United KingdomThe decor needs updating in bedrooms
Our stay was lovely. The rooms were clean hut felt in need of decoration.
Stayed in June 2024
Reviewed: 4 June 2024
Eva
CanadaNothing that I can think of.
Very nice private grounds. Friendly staff, nice decor. My room was very comfy. Big windows, nice bathroom etc etc. Lots of small thoughtful touches. Also great breakfast.
Stayed in June 2024
Reviewed: 4 June 2024
Carl
United KingdomNothing, apart from the breakfast could be improved for non meat eating guests.
Well placed for visiting attractions
Stayed in May 2024
Reviewed: 3 June 2024
Trevor
United KingdomA tray for the cups. The only clock was on the telephone which the numbers far to small to see. The shower screen was full of scum, which only needs some LimeLite to clean. The bath needs replacing, and the toilet seat would not lift up without tugging and then the underneath stops had perished and were filthy. Taps on the basin also needs LimeLite. Just generally needs a new bathroom. Pillows were odd.
The breakfast was really lovely. The lounge was laid out really nicely.
Stayed in June 2024
Reviewed: 3 June 2024
Jo
United KingdomA little disappointed with the dessert, but Angie was great in resolving the issue.
Scenic spot, lovely hotel and Angie was wonderful.
Stayed in May 2024
Reviewed: 2 June 2024
Lucy
United KingdomBlack out blinds would have been good but that’s only coz we had such a lovely big window and fab weather so it was a nice problem to have
Great location for walking the ridgeway Very friendly staff Lovely breakfast and delicious evening meal
Stayed in June 2024
Reviewed: 2 June 2024
Peter_wales
United KingdomVery friendly reception and all other staff. Extremely good breakfast. Lovely room. Bed very comfortable. Would definitely stay again.
Stayed in April 2024
Reviewed: 2 June 2024
John
United KingdomLimited availability of facilities on Saturday due to large functions
Friendly staff and value for money
Stayed in May 2024
Reviewed: 1 June 2024
Zoe
United KingdomIf there was one thing I would say it would be was the décor in the bathroom was a little tired and I personally like a higher toilet but just because I have a bad back (just a suggestion if in future you do refurb) . This would definitely not put me off returning as I understand this may be costly and times are hard. Keeping this lovely place open is far more important!
We arrived to be greeted by a lovely lady, who was really helpful and lovely even though she was very busy she made time for us. We were asked if we wanted an evening meal but were also told about other eating options around the local area so no pushyness to eat at the hotel, which was refreshing. After being shown the menu we chose to eat at the hotel due to a day of driving and then we arranged a time to eat after we settled into our room. We were so pleased we chose to eat at the hotel as the food was wonderful our compliments to the chef, especially for the mushroom soup :). We actually couldn't quite finish it and we are big eaters!!The lady at reception also served the food and drinks and dealt with the bar and always kept checking we were ok and if we needed anything, which so lovely especially as she was attending to all. We had breakfast in the morning and again it was amazing (same lady serving), the butter was beautiful locally made (I would have loved to have brought some) all the food was locally sourced and it was lovely to see this (the back of the menu had who they were on). The bedroom was a good size and clean, we had a four poster bed which was comfortable and had added bonus of plugs next to the bed which was helpful for me. We thoroughly enjoyed our stay and would be happy to return to hopefully explore the outside area as the weather wasn't being kind enough for us to sit outside. Thank you to all the staff.
Stayed in May 2024
Reviewed: 1 June 2024
K
GermanyNothing really - at least for a one day stopover.
Somewhat offset location but easy to reach by car; parking available on site; inviting stylish interior; very friendly staff, ready to assist as necessary; clean spacious accommodation; very nice breakfast; tea time and dining possible at own restaurant or in walking distance near by.
Stayed in April 2024
Reviewed: 30 May 2024
Suzanne
AustraliaGreat location, beautiful old building, rooms good size, staff friendly and helpful. Breakfast very good. The bathroom could have been cleaned better, but overall had a great stay Would recommend and definitely stay again.
Stayed in May 2024
Reviewed: 30 May 2024
John
United Kingdom8am is rather late to start serving breakfast for anyone who needs to get away early.
The staff were very attentive and helpful and both dinner and breakfast were lovely.
Stayed in May 2024
Reviewed: 28 May 2024
Liliane
BelgiumBeautiful surroundings (garden) Very good food
Stayed in May 2024
Reviewed: 27 May 2024
Julie
United KingdomNothing at all.
Excellent. Better than expected. Good choice and as much as you wanted. Well done
Stayed in May 2024
Reviewed: 26 May 2024
Rachel
United KingdomHotel feels a little tired
Beautiful old building, peaceful location and very friendly, helpful staff
Stayed in May 2024
Reviewed: 24 May 2024
Stephanie
AustraliaI stayed at Chiseldon House for 2 weeks whilst visiting with friends and family in the UK. The staff were brilliant. Very friendly and helpful. I loved the house and the grounds and the whole place was very clean. The location was perfect for my needs and close to a couple of great pubs
Stayed in April 2024
Reviewed: 22 May 2024
Abbe
CanadaLots of cut grass on the walkway getting stuck In our luggage. Television was not good, kept losing the signal. But really not important.
Gardens were lovely, wisteria was beautiful. Rooms were large, well appointed. Big bathroom, proper king size bed. The staff were awesome. Great breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Dot
United KingdomGreat parking spaces …lovely original building…ideal stopover when travelling.
Stayed in May 2024
Reviewed: 20 May 2024
Rohan
AustraliaBeautiful grand manor house in expansive garden. Great breakfast. Plenty of parking.
Stayed in May 2024
Reviewed: 19 May 2024
Marion
United KingdomUnable to open the windows in the bedroom
Very friendly and helpful staff. Very good breakfast. Convenient location
Stayed in May 2024
Reviewed: 16 May 2024
Lucinda
AustraliaCharming and historic buildings with beautiful gardens
Stayed in May 2024
Reviewed: 15 May 2024
Lucy
United KingdomThe breakfast variety was a bit poor
Stayed in May 2024
Reviewed: 14 May 2024
Andrew
United KingdomMore continental options at breakfast, such as croissant and pastries.
Limited breakfast. Location was good for our trip
Stayed in May 2024
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