Hoole Road, Chester, CH2 3NL, United Kingdom
#13 of 33 hotels in Chester
Guests' ChoiceBased on 519 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
8.1
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End of dialog contentReviewed: 20 May 2024
Jacqueline
United KingdomCould not open windows in the bedroom and bathroom.
Breakfast, had a good selection, staff very accommodating
Stayed in May 2024
Reviewed: 20 May 2024
Charlotte
United KingdomA little confused as there were two reception areas. but quickly sorted once the booking was found.
Room was excellent with microwave and fridge if you didn't want to eat out but have something warm.
Stayed in May 2024
Reviewed: 16 May 2024
Sam
United Kingdomall aspects where excellent, notrhing to dislike
very happy with the price for what was offered, in fact i thought it was too cheap, i book hotels for the compamny i am employed at and i have paid far more for a premier inn previously, we have a project about 20 miles away from the property i will definatly be adding this accomodation to our data base
Stayed in May 2024
Reviewed: 14 May 2024
Jonathan
United KingdomSome staff didn't seem to understand English too well
Very comfortable room and convenient location Breakfast very good 👍
Stayed in May 2024
Reviewed: 14 May 2024
Stuart
NetherlandsThe Wifi in our room wasn't really working.
Great breakfast, nice location and friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
William
United KingdomN/a
Just a lovely room nice breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Diane
United StatesThe room and bathroom were outstanding and the bed was so comfortable. Breakfast was delicious.
Stayed in May 2024
Reviewed: 10 May 2024
Ross
United KingdomNothing not to like ,very pleasant stay all round.
Fantastic place ,everything about was superb be back soon
Stayed in May 2024
Reviewed: 9 May 2024
Rosemary
United KingdomQuiet clean room with comfortable bed. A fan, wardrobe plus tea and coffee. Good sized clean shower room with soft white towels and toiletries. Wonderful choice of cooked and continental breakfast, excellent coffee!
Stayed in May 2024
Reviewed: 5 May 2024
Taylor
United KingdomA little walk into town but anywhere walking in Chester is a pleasant walk ! In a positive there was plenty parking at the property which made up for the walk
Lovely welcoming staff , little extras left , really thoughtful , lovely comfy bed and very clean . Fresh smell throughout the hotel. Great breakfast with plenty choice
Stayed in May 2024
Reviewed: 4 May 2024
Fiona
United KingdomFull english breakfast with cereal and toast if required, self service, eggs cooked to order room was a single but adequate for myself, lovely en-suite the hotel was a short walk into the city centre, I walked miles
Stayed in April 2024
Reviewed: 3 May 2024
Terry
United KingdomReally excellent place, very well looked after, and the staff were polite and friendly. The room itself was quiet, clean, and comfortable. Everything you'd want for a short stay. I'd certainly recommend staying here.
Stayed in April 2024
Reviewed: 2 May 2024
David
United KingdomNothing to dislike.
I booked a single room, and was very pleasantly surprised when I walked in, it was beautifully decorated with a brand new shower room. A few little snacks in room upon arrival. Very nice.
Stayed in April 2024
Reviewed: 1 May 2024
Owen
United KingdomVery clean , room was quiet even though facing the front, very good breakfast in terms of choice, quality and quantity.
Stayed in April 2024
Reviewed: 1 May 2024
Alison
United KingdomThe staff at breakfast pounced on you as soon as you went into breakfast room, asking about scrambled eggs. I don't eat them and tried to explain that I wanted to wait a bit. The second day they said 'not possible' as too busy. But while I was in the breakfast room, there were only 4 of us.
Good quality - room, facilities in room. Good choice at breakfast. Parking space. Easy walk to city centre
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomNothing
The room was recently refurbished - very clean and comfortable. Staff were helpful and friendly. The hotel is around 20 minutes walk from the city, and is also on a convenient bus route.
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomThe double room was fairly small. I think it might have been a bit of a squash for two. The lack of a desk to sit and work at is usually a big no no for me as I am travelling for work, but for one night it was OK. I was in a bit of a rush for Breakfast and as a Vegetarian there was no hot alternative to Bacon and Sausage readily available. I presume they would have had something but I didn't have time to ask and wait.
My Courtyard room was very nice. Beautifully decorated and with quality fixtures and fittings. The Receptionist was very nice, and helpful. Free off road parking was a bonus.
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomUnfortunately the bar was under refurbishment. I’m sure that too will be done well.
Very clean and comfortable. Fixtures and fittings to a high standard.
Stayed in April 2024
Reviewed: 29 April 2024
P
United KingdomI like fresh air, it's an old building and the windows are painted shut.
Rooms are very high spec and appeared to have been fairly recently refurbished.
Stayed in April 2024
Reviewed: 25 April 2024
Graham
United KingdomGood location, plenty of parking, pleasant staff, good breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Basil
United KingdomCouldn’t fault it really
Really nice area with plenty of facilities nearby, slept very well and the breakfast was lovely
Stayed in April 2024
Reviewed: 21 April 2024
Jen
United KingdomLovely staff, rooms, food and ambience just great in every way, thank you!
Stayed in April 2024
Reviewed: 19 April 2024
Ann
United KingdomMy mum had a garden room which was decorated lovely. However, she was told the tv wasn’t working but would be fixed the next morning. Well the Engineers came but couldn’t fix it so my mum had no tv all weekend She said the water was cold too
My sister and I had rooms in the hotel which were really lovely. No complaints at all.
Stayed in April 2024
Reviewed: 17 April 2024
Steve
United KingdomNothing
Cleanliness
Stayed in April 2024
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