Reading Road Hook, Hook, RG27 9DB, United Kingdom
#10 of 11 hotels in Hook
Guests' ChoiceBased on 122 hotel reviews
7.6Cleanliness
8.2
Comfort
8.0
Location
8.1
Facilities
7.8
Staff
8.5
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 7 January 2024
Deborah
United KingdomThe beds were a little old and the shower room needed a bit of redecoration
The host was friendly and very helpful. The facilities were excellent and helpful as I was working in the area
Stayed in October 2023
Reviewed: 21 October 2023
Julie
United KingdomPeaceful and a lovely host
Stayed in October 2023
Reviewed: 7 October 2023
Brian
CanadaRoom and facilities were related to the cost. Good.
Very light breakfast but price was very reasonable.
Stayed in September 2023
Reviewed: 14 September 2023
Patrick
United KingdomGreeted by an untidy outside area to park Walked into the kitchen to a damp BO type smell and a room in need to decoration - it was clean and functional but a small amount of effort repainting and generally making the area look tidy and smart would transform the room at little cost The room again was generally clean but in need of general paining and decorating to bring it up to scratch. Really useful to have a fridge and a kettle, tea and coffee supplies were refilled each day. We were amazed to be asked to leave our key on a hook in the communal hall when we went out meaning our room would have been accessible to all - I am quite able to look after a key and not lose it! We were told there was a key safe with the code of 1000 - we were in Room 1 - I expect the code for Room 2 was 2000 or something similar. When we went out for the day I was very disappointed to return and find my door unlocked - meaning anything left inside was not secure. This is something I find totally unprofessional and untrusting of visitors that they were unable to look after a key!! Overall the stay was functional and generally clean - the host was pleasant and the breakfast and refreshments in the kitchen were a useful facility. The whole accommodation could be lovely if it were spruced up and generally brought up to date with modern fittings and quality paintwork where needed.
See below
Stayed in September 2023
Reviewed: 31 August 2023
James
United KingdomThe smell as entered the room, possibly as it hadn't been aired out properly. Nothing else to fault.
Great location and nice staff. Liked that we had a pin code to enter. Good and comfortable bed.
Stayed in August 2023
Reviewed: 17 August 2023
Ingrid
South AfricaCatherine was so lovely and friendly and went out of her way to accommodate me checking in early. I really appreciate the kindness and effort!
Stayed in August 2023
Reviewed: 31 July 2023
Susan
United KingdomSuited our needs
Location was great for evening at West Green House, looks a bit strange when you arrive, clean and basic, but good for one night. Breakfast was help yourself basic of cereal and toast, we didnt take any.
Stayed in July 2023
Reviewed: 28 March 2023
Darren
United KingdomNoise from traffic passing by and joining rooms.
Position of property, fridge in the room and kitchen.
Stayed in March 2023
Reviewed: 19 January 2023
Mathew
United Kingdomlighting to car parking area and leaving key in public area when out of property
Fridge inside the bedroom was great
Stayed in January 2023
Reviewed: 9 October 2022
Sophie
United KingdomOverall this hotel room was very clean. Tea and Coffee were provided within the room which was lovely. I had a great welcome, with everything explained in details and if I had any questions they were answered promotly. I was no expecting any breakfast but I was surprised when I arrived that there was cereal, bread etc available for me to make my own breakfast. This was lovely. The bed was lovely. Modern decorations within the room.
Stayed in October 2022
Reviewed: 23 September 2022
Nicholina
United KingdomChecking time could have been a bit earlier than the 4pm- a bit late in the day. Also breakfast and some utensils for use a bit unclear in the self service area.
Good overall
Stayed in August 2022
Reviewed: 1 August 2022
Gg
United KingdomBuilding a little tired and quite a bit of noise from adjacent road and other rooms.
Good price, easy late night access
Stayed in July 2022
Reviewed: 18 July 2022
Prakash
United KingdomSee above.
Very friendly hosts. Very helpful and accomodating. The room was good with more than adequate facilities. The fridge was much appreciated as I needed to store injections. The shower was good and spacious cubicle (very disabled friendly, which was a huge advantage for me as I'm physically challenged). Similarly, the whole setup is on the ground floor level. We'd definitely stay again and thoroughly recommend this place which is nicely secluded and has a good garden (but the lawn is tired).
Stayed in July 2022
Reviewed: 20 June 2022
Richard
United KingdomNeeded more than one pillow. No alternative to duvet - if weather is hot, then just a sheet & blanket would be sufficient
Quiet, good value for money. Reasonably close to Farnham
Stayed in June 2022
Reviewed: 16 May 2022
Jacqueline
United KingdomThe bed was not very comfortable and the pillow was too flat. Not enough coffee in the room and I couldn’t find any in the kitchen.
We did not have breakfast out of choice. The parking was adequate and the room was clean. Good clean facilities with a nice shower.
Stayed in May 2022
Reviewed: 29 April 2022
Barry
United KingdomA decaf option on hot drinks.
Good self catering system. A a
Stayed in April 2022
Reviewed: 3 October 2021
Mark
United KingdomIt was perfect
Warm, comfortable, clean, friendly, spacious room.
Stayed in September 2021
Reviewed: 23 September 2021
Greg
United KingdomWe booked this as we had an early morning event at the nearby West Green House so the location was very good for us. The fridge in the room was not expected but very helpful!
Stayed in September 2021
Reviewed: 21 September 2021
Kathryn
United KingdomIt was not myself that stayed so i cannot answer this.
Good hosts
Stayed in September 2021
Reviewed: 19 September 2021
Kerrie
United KingdomJust had a one night stay here as was visiting friends. Clean and comfortable
Stayed in August 2021
Reviewed: 12 September 2021
Catherine
United KingdomThe shower was large and good
Stayed in September 2021
Reviewed: 4 September 2021
Hannah
United KingdomJust the option to add breakfast
It would've been good to have the option to have breakfast but the room was spacious and comfortable. The staff were very friendly and helpful.
Stayed in August 2021
Reviewed: 28 August 2021
Nigel
United KingdomDecor needs finishing/ updating. Beds not that comfortable but OK for a single night.
Clean. Owner friendly. Location good. Communal kitchen tidy with all you need for takeaway.
Stayed in August 2021
Reviewed: 23 August 2021
S
United KingdomSome hairs on the floor Cob webs in ensuite TV switching itself off every few minutes whilst watching
Apart from above, room very clean, good and roomy shower. Would recommend to others.
Stayed in August 2021
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