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Reviews of Centra Hemel

10 Saint John's Road, Hemel Hempstead, HP1 1JR, United Kingdom

#45 of 48 hotels in Hemel Hempstead

Guests' Choice

Review score

Based on 24 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.1

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    6.2

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Showing 1 – 24

  • Reviewed: 17 May 2024

    7.0
    Pleasant stay but improvements needed
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy and space at a premium for the cost per night compared to other options - kettle but no coffee or tea bags a bit confusing as a coffee shop downstairs

    Clean and convenient location to centre

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    The shower was really dirty , and the shower head was broken I got sprayed all over when I put the water on . Dirt around the room . Very noisy early in the morning from the coffee shop downstairs.

    It was good location and easy to find. The bed was comfy

    Stayed in May 2024

  • Reviewed: 15 March 2024

    6.0
    Good value for money
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night

    There was a kettle but no cups or coffee/tea so not sure why it was there. TV was positioned in a way that made it almost impossible to view from the bed. Had to move a wardrobe to turn the radiator down and there was a severely broken power socket.

    Easy to find, good parking, unstaffed hotel but had received clear instructions on how to enter the building and room. The room was clean and the shower worked.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea facilities. Shower room ages to get the right temperature.

    The parking was free. The bed was comfy.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night

    2 problems did affect my sleep a little bit: 1) I would have liked to have two pillows. The one pillow i did have was quite thin and it made it difficult to sleep at first. 2) The room is directly above a cafe/bistro that opens at 7am, at 7:30am they were playing VERY loud music, it felt like it was in my room. Luckily i was awake at 7:30am for work but if i wasn't i would be upset

    Bed was comfy (if you like quite a firm mattress) location was easy to find, room was clean enough and good value. No frills but it is good value for the price. I like the automatic check-in

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    comfortable, warm, quiet in the night, could walk from the station.
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    noise from cafe in the day but my host did rectify this for me

    value for money. location.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Wish there was a microwave or kitchenette

    Room was clean and warm

    Stayed in February 2024

  • Reviewed: 3 June 2024

    4.0
    I wouldn't book it again.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night

    The room was very dark and cold. It was so cold that night, we were both shivering most of the time. The bathroom was a disaster, no hand soap, only half of a toilet roll, the state of it was awful, we decided not to have a shower after all. It was dark (black tiles) and creepy. There was no TV remote, we had to fetch it from another room. There was a kettle, but I wasn't brave enough to use it. No cups, no coffee, what's the point of a the kettle? The back entrance was a bit shady, I wouldn't go there in the dark. We wouldn't stay here again, especially for that money.

    The location was perfect, easy access to everything around. The view from the window was lovely, I think that was the only positive thing about our stay. There was no staff, I received a text on the day with the instruction details, which were easy to follow.

    Stayed in June 2024

  • Reviewed: 16 May 2024

    9.0
    Lovely guest house, value for money!
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very comfortable room and good price.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower didn’t work properly, people coming and going at all hours of the night

    Stayed in May 2024

  • Reviewed: 28 April 2024

    2.0
    Waste of money
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 4 nights
    • Submitted via mobile

    The door entry was a key code that was temperamental the room had a shower cubicle in the corner of the room which took ages to get hot and by the time you had had a shower the room was full of steam.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    The staff helped me throughout my stay could not have been more helpful due to personal problems been here few times and never disappointed value for money is exceptional

    Stayed in April 2024

  • Reviewed: 28 March 2024

    1.0
    NOT VERY HAPPY HERE
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    THERE WERE NO GLASSES OR CUPS TO HAVE A GLASS OF WATER AND NO COFFEE OR TEA ???

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Value for money
    • Business trip
    • Group
    • Budget Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Ideal for work

    Stayed in March 2024

  • Reviewed: 7 March 2024

    2.0
    No Quality or Value provided at all!!!!
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was either scolding hot (and dangerous) or freezing cold, so I couldn't shower. The towels provided were hand towels only, so not big enough for a shower anyway. No hand soap so unhygienic. The basin sink was blocked so took a while to drain. The shower too was blocked, so overflowed and wet the bathroom floor trying to get the shower to work. The toilet was very loud, not just a flush, but suction sound. The walls were so thin the toilets woke the building up whenever flushed. The walls were so thin you could hear other guest's TV's like you were in the room with them. There was a huge gap under the bedroom door (50mm unbelievably) leading to the public corridor. No tea making facilities.

    Easy access. My room was A3 for reference.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    I was allocated a room but on arrival it was a used room ,had to wait for 10-15 mins for a new room. But really friendly staff tried to sort my issue as soon as possible

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Lovely chalet, superb staff & great food in Les Gets
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    Staff were absolutely incredible. Amazing cakes by the pastry chef!! Great cooked food at breakfast and dinner too. Nice bubbles on the first night.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    2.0
    Comfy bed but very basic
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    No towel, no tea, no cup, no spoon, kettle didn't even fit under sink tap so can't be filled from the tap, kettle needs to be put on the floor to plug in, extractor fan in another room on all through the night, phone ringing in building relentlessly for over an hour. Entry lobby Very dirty. Very basic white room with zero character.

    Comfy bed and clean sheets, cheap.

    Stayed in February 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 24

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