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Reviews of Carrington House Hotel

Knyveton Road, Bournemouth, BH1 3QQ, United Kingdom

#63 of 72 hotels in Bournemouth

Guests' Choice

Review score

Based on 8473 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.8

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 1 June 2024

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Food and bed

    Stayed in June 2024

  • Reviewed: 1 June 2024

    5.0
    It was a wonderful stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was had some issues with flushing

    I didn't take breakfast ,so I can't comment, I had a good view of the town

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Sign to navigate within the hotel could have been better as going around was confusing. Also a brief for guest about facilities and option available to the guest could have been nice for new guest to know.

    Rooms were good and clean. Swim pool and leisure area was comfortable

    Stayed in May 2024

  • Reviewed: 31 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Musty smell in room

    Great location and value for money

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air conditioning all night. Breakfast a bit expensive.

    Allowed a 🐕

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Old style, low price
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking nightmare.. Shower curtains that waft onto you.. Poor shower pressure in my room 3rd floor..Second building

    Location and price.. especially for overseas tourist who lose half their currency value on conversion to GBP £. Able to book & arrive later... 11pm, hence a family room for one.. It's an old rambling place.. Not meant to impress, suits a need. Staff pleasant.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Fit for purpose
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Bed a little uncomfortable

    Good breakfast

    Stayed in May 2024

  • Reviewed: 30 May 2024

    5.0
    Not value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    More parking needed. Very dated room Mattress bumpy Not value for money. Has so much potential to be a fantastic hotel

    Easy to find. Good location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    5.0
    Could be better
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Room was on a different side of the building and had to carry luggage from one side to other side via 2 sets of lifts.

    Very basic property

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was quite hot due to having no window ( we were told about the window on arrival) However we were given another fan, and as this was a late booking on a bank holiday weekend, due to our original hotel not honouring our reservation, we were happy to have a bed for the night.

    The food was lovely, breakfast and 3 course dinner were buffet style, but very nicely presented

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Was average
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was mild in are windows. And good under are beds. No hair dryer in the room and no hair and body wash wasn’t filled up.

    The property was easy to find. Very comfortable beds. And staff were lovely.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    5.0
    Awful customer service and outdated
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff welcoming and on the departure. No smile no simple how are you! On departure I was not even asked how was everything and I was given "give me the keys" request. Awful customer service. Small car park so we ended up parking on street but luckily not many bags to carry.

    Location was good, not too close not too far from the beach. You can probably walk even with small children. Good size room for family but very outdated!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    I have visited this hotel several times but for the first time I am disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    bathroom not clean enough, hair in the bathtub, uncomfortable bed, you can hear every step of the neighbor above, the door to the next room did not close properly, so the people next to us slammed their doors at night. the view outside the window is terrible.

    spacious room, wardrobe space, bathtub, nice staff, parking space

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were really run down. Tv infront of the mirror. Bathroom grubby.

    Location, easy from the station. Easy to get into town

    Stayed in April 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room drab, needs updating Bathroom. Ok Rooms not sound proof....... Reasonable for amount paid.

    Location

    Stayed in May 2024

  • Reviewed: 25 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The reception staff solved all my problems an found me a better better room The reception staff . Need a day off ..with pay ..

    Stayed in May 2024

  • Reviewed: 22 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit too hard

    The room was very spacious with separate toilet and bathroom

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    We were only there for 6 hours due to early ferry departure
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Charging for dog.

    Price and location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    5.0
    A reasonably priced stay. You get what you pay for I suppose.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom itself was incredibly dated, however this was not the problem. The bathroom was not up to standards with there being mould on the ceilings and the dispensers broken. It was incredibly noisy up until 22:30 due to there being live music. (The guy was great but sleep was needed!)

    Location was the reason for the booking. It was where we needed to be and the price was good.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Lots of off road car parking
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bed mattress very hard.

    Lots of car parking, away from hustle and bustle of busy beach but still close enougth for short journey.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No wifi in private room. That’s totally fine but the problem is even mobile network is bad. Works everywhere but very poor in room. Why?

    Location, room, 24 hour reception

    Stayed in April 2024

  • Reviewed: 21 May 2024

    7.0
    Apart from network and internet issues everythi g is fine. Location is perfect and 24 hr reception is good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No internet in private room. That’s not a problem at all but not even monile network is working properly in room. It works everywhere else. Not sure why its not working there?

    Comfortable

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Okay stay at okay hotel.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    One of the lifts broke down while we were there so it was a struggle for my 93 year old mother, and a struggle carrying our bags downstairs when we checked out.

    We liked that the hotel has parking and if full there is the road outside. Breakfast okay and we liked the bar meals in the evening.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Was OK but not worth the money don't think I would stay again mainly due to car parking situation
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No car parking spaces when we got there (I made sure I booked a hotel with car parking) had to park half a mile down the road and when your trying to get suitcases and bags plus a 6 year old and a 4 week old down the road into the hotel was difficult. Swimmimg pool- There wasn't a family changing room or anywhere to put the baby to help my son so I ended up in mens changing room with my partner so I could have helping getting him ready and partner holding the baby. People smoking cigarettes and weed just outside the main door when we arrived.

    Room was clean and spacious Breakfast was good lots of different items to choose from staff very helpful.

    Stayed in April 2024

Showing 1 – 25

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