Aston Locks, Chester Street, Birmingham, B6 4BE, United Kingdom
#36 of 71 hotels in Birmingham
Guests' ChoiceBased on 4959 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 28 May 2024
Susie
United KingdomI would have liked my soggy towel to be replaced on Day 2. The shower soaked me and the floor with cold water as I hadn't worked out the shower properly. Was unable to have breakfast as it wasn't available till 08.00 and I had to leave the hotel on both days then to get to a conference. That was rather a pity - would have liked a 07.30 breakfast
Relieved they had space for me as had to abandon my previous booking at an apartment as I didn't feel safe there . Staff were great and very welcoming. Room was very standard but absolutely fine
Stayed in May 2024
Reviewed: 28 May 2024
Evans
United KingdomThe location was convenient to the main town centre
Stayed in May 2024
Reviewed: 28 May 2024
Stefano
ItalyClose to a major traffic junction, so you have to cross a busy road to get there if walking from the city center and also it can get a bit noisy at night
All in all serviceable room with all the essentials
Stayed in May 2024
Reviewed: 27 May 2024
Annabel
United KingdomA bit dirty and location
Space enough and nice staff
Stayed in May 2024
Reviewed: 27 May 2024
Thenjiwe
United KingdomLift was broken
Stayed in May 2024
Reviewed: 27 May 2024
Omonike
United KingdomI liked the fast checking in process and how polite the staff were.
Stayed in May 2024
Reviewed: 27 May 2024
Kurt_m
United KingdomWoodchip effect walls which aren't a big deal but strange with much of it to a modern standard and unfortunately for our visit the lift didn't work.
Great value, clean with plenty of modern touches. Easy access to the city centre. Everything you need in a cosy room with a lovely rainfall shower.
Stayed in May 2024
Reviewed: 25 May 2024
Toyosi
United KingdomThe lift not working but the staff gave his apologies. However, the stairs supported my steps in the long run.
The good breakfast, neat and tidy room, lovely, free and safe car park.
Stayed in May 2024
Reviewed: 25 May 2024
Kirsty
United KingdomLift was broken
Easy to find & nice bright reception area
Stayed in May 2024
Reviewed: 23 May 2024
Koray
United KingdomThe room was clean. Location was ok!
Stayed in May 2024
Reviewed: 23 May 2024
Rachel
United KingdomThe only thing I would change is different coffee in the room.
Great location, not in the city which is what we wanted. Fantastic, helpful staff.
Stayed in May 2024
Reviewed: 23 May 2024
Naz
United KingdomA well presented hotel, clean and modern. Rooms are of a good size, cupboard 2 wardrobes, plenty of space for belongings. Nice view of the canal Lounge area was confortable. Vending machine with drinks, sandwiches and snacks. Reception staff were attentive and polite.
Stayed in April 2024
Reviewed: 22 May 2024
Amanuel
United KingdomIn good location and clean friendly stuff
Stayed in March 2024
Reviewed: 21 May 2024
Neil
United KingdomMore choice on continental breakfast as not a fan of hot buffet in hotels.
Easy to find and just outside the clean air zone with free parking. Uber into centre £6. Restaurant and drinks very reasonable. Very welcoming staff.
Stayed in May 2024
Reviewed: 20 May 2024
Bronicka
United KingdomTea coffee in room could be better, more of it
Extremely friendly and professional staff Quiet room Comfortable beds Easy check in/out Dog friendly Great check in/out times Good location
Stayed in May 2024
Reviewed: 20 May 2024
Patricia
United KingdomBit far out from town
Very pleasant
Stayed in May 2024
Reviewed: 20 May 2024
Maria
United KingdomCurtains didn’t block out the early morning sunshine
Very clean room, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Marilyn
United Kingdomthe room was hot but did have a window to open could have been more coffee and tea would have been nice if the bar was open earlier then 5pm
room clean, nice big shower beds comfortable nice view from the window room was a bit hot but had window to open kettle in room coffee and tea
Stayed in May 2024
Reviewed: 20 May 2024
Wendy
United Kingdomno fridge in the room
Breakfast was good. Loved it
Stayed in May 2024
Reviewed: 19 May 2024
Ashley
United KingdomThe lift didn’t work
Properly was nice and clean very modern inside Only down said was the lift didn’t work and we was on floor 3
Stayed in May 2024
Reviewed: 18 May 2024
Rita
United Kingdomvery friendly staff, very clean everywhere
Stayed in May 2024
Reviewed: 18 May 2024
Beverly
United KingdomJust a little gripe. We were told that the bar was open until 10.45 so after our gig in town we rushed back to catch a last drink but the bar had shut at 10.30! Bit disappointing as we could have had one before we came back.
Easy parking. Good location for driving in and out of Birmingham.
Stayed in May 2024
Reviewed: 17 May 2024
Lisa
United KingdomNothing really maybe would of liked a shop near by
Very clean nice people
Stayed in May 2024
Reviewed: 16 May 2024
Carol
United KingdomWe had to go round the back as the lift was not working. This meant we had to use the fire door and wait to be let in.
Very friendly and helpful staff and clean large disable facility room . Perfect for wheelchair user. Shower needs work to be suitable for me, no handrail or seat, also step into shower so no good for me. But if sorted the room is big enough.
Stayed in May 2024
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