Nothing

Friendly staff Beautiful setting and location and the whole place was just great

Stayed in September 2023

Bathroom was very small and breakfast was average

It’s a beautiful property with a lovely garden

Stayed in October 2023

Unfortunately my legs were too short for exiting the bed so I could only climb out with the help of a pillow under my knees otherwise the bed frame was excruciatingly painful.

Everything was good.

Stayed in October 2023

Beautiful surroundings. Relaxing & comfortable. Wonderful staff.

Stayed in October 2023

I only slept there and had breakfast, so I didn't use all of the facilities.

The room was great and the breakfast was really good. The location is nice and the staff are very helpful and friendly.I

Stayed in September 2023

We had to keep the windows shut otherwise we could hear sounds constantly (from the engine room / generator?). The air conditioner in the room saved the ‘night’.

Location, ambience & property type. Room was beautiful, bed was super comfortable, facilities were great & Breakfast was just superb!

Stayed in October 2023

Everything was very good

Stayed in October 2023

The vegan breakfast in particular was superb.

Stayed in October 2023

The TV signal was not good so not all the main Freeview channels were available

The room was huge with a very comfortable super king size bed. Bathroom was huge with separate bath and shower and double sinks - all very clean.

Stayed in August 2023

Great staff, lovely room and beautiful grounds

Stayed in September 2023

A little awkward to get to room carrying cases

Food was excellent, as was the atmosphere and value for money

Stayed in September 2023

Stayed in the hotel a number of times and seen some changes to the "operation". Breakfast room has moved again. Preferred it when it was in the "Morning Room" or the Dining room as these rooms have outlook onto the garden.

Stayed in the hotel a number of times and seen some changes. Staff, as always, are excellent and friendly and managed to get Pizzas on late(ish) checkin. Rooms are very comfortable and a very good size. Grounds are well kept and mature. (previously stayed when there was an Archeological dig at the end of the garden - but this has now been covered up now so no evidence remaining). Good for a corporate event - there were two during the weekend following our stay. Didn't eat in the restaurant this time so unfortunately can't comment on the food.

Stayed in September 2023

View out of our window= air-conditioning units

Brilliant wrll served

Stayed in September 2023

Shower did go from hot to cold

Food was delicious and bedroom was very comfortable

Stayed in September 2023

This time no mirror in room save for bathroom and window didn’t open so no fresh air but had an air con unit.

Location is perfect for visiting local towns, rooms are a good size and comfy beds plus walk in shower. Bar and rooms available to sit in of an evening also lovely.

Stayed in September 2023

I was surprised and dismayed that on the last of my three mornings, a couple were allowed into the restaurant for breakfast accompanied by two dogs. I chose this hotel because I believed they didn't allow pets so I just hope that the dogs hadn't been accommodated in one of the bedrooms overnight. Also, bath robes are not provided in the deluxe rooms - not a big issue but the booking website needs to amend the incorrect inclusion.

The ground floor bar, lounges and restaurant have been refurbished to a very high standard. All of the staff were very helpful and welcoming. The breakfast was excellent as was the service. The ensuite in our deluxe room was new and to a high standard, the style of the bedroom furnishings was in keeping with the age of the hotel. It's an old building so expect uneven and creaking floors to all be part of the experience. The owners have big plans for expansion here and I shall look forward to a return visit to see how they progress.

Stayed in September 2023

I couldn't fault it. It was a perfect retreat for me, even though I travelled for business. I liked the rather remote setting. although the narrow roads may be not for everyone, it was still accessible even in a large SUV

Just a great stay, with very friendly and attentive staff. Fabulous cooked breakfast and very efficient and speedy service. There was an event taking place in the grounds when I was there but there was no real noise intrusion, although it made parking at a premium but was still possible

Stayed in September 2023

Thought the excellent evening meals were a little overpriced and not many alternatives.

We were given an excellent room - large with settee - but after the first night we suggested that there should be bedside lamps to stop having to get out of bed to switch off nearest bedside lights, also that the settee was in the wrong position (couldn’t see TV). The suggestions were immediately acted upon - bedside lights, settee moved (and in the process more helpful sockets revealed).

Stayed in September 2023

Nothing

Lovely staff, great food and fabulous building and gardens

Stayed in August 2023

Room 9 doesn't have a great view

The building is gorgeous with lots of rooms with comfortable chairs/sofas to relax in, lovely grounds with large patio, staff very friendly & helpful especially Darius (hope I got that right)

Stayed in September 2023

It’s a beautiful property

Stayed in September 2023

Nothing - it was all perfect

This hotel ticks all the boxes. It's totally different to all the hotel chains, with quirky artwork and beautiful rooms. The staff are exceptional, very welcoming and professional, and once again I must thank Dash for being such a charming and entertaining cocktail-maker extraordinaire. The staff really can't do enough for you and they made us feel so welcome again. Our room was perfect, comfortable and cool. The breakfasts are exceptional here - I was already dreaming of having the Eggs Benedict again after loving it last month, but we were both tempted by the Full English and it exceeded our expectations. We were made to feel at home, and that nothing was too much trouble for the staff. Although we were in Norwich to visit a very frail friend and that was stressful, the kindness and professionalism of the staff helped us to unwind and relax between visits. If you're looking for a hotel that's not like all the others, want to feel pampered and enjoy beautiful surroundings, then don't bother to look any further than this treasure of a hotel.

Stayed in September 2023

There was nothing to not like about Caister Hall

Absolutely amazing place to relax beautiful surroundings. We loved every minute of our stay. The staff were friendly helpful nothing was to much trouble. We didn't want to leave. We'll definitely be going back..

Stayed in September 2023

Also, the room in front of the kitchen fans could have had better soundproofing (secondary glazing for example). TV reception was poor.

Excellent breakfast with good quality ingredients. Nice grounds to walk in, fairly priced.

Stayed in September 2023

I was in room 9 which had a lovely view of the kitchen fan venting system, which also made the gorgeous wood sash window rattle when it was operating..... however it was turned off early evening until 8 in the morning.

Everything outstanding in terms of location, staff, food, grounds, etc. Barman had a hysterical dry sense of humour 🤣 We will a return again soon.

Stayed in September 2023