Church Lane, Shottery, Stratford-upon-Avon, CV37 9HQ, United Kingdom
#7 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 527 hotel reviews
8.8Cleanliness
9.4
Comfort
9.5
Location
8.9
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Roger
United KingdomNot being allowed to mix two options on the breakfast menu
We were only there one night but on checkin we were upgraded as our height would have meant the original booked room would not have been very comfortable . The radiator/ towel rail in the bathroom did not work but reception was glad to have that flagged up
Stayed in June 2024
Reviewed: 4 June 2024
Pryce
United KingdomWhat a lovely hotel in beautiful surroundings. The receptionist welcomed us with a lovely warm greeting upon arrival. The room was first class had a great night's sleep in a comfortable bed, great shower. Breakfast was good. The receptionist offered us an upgrade. Will definitely come again.
Stayed in June 2024
Reviewed: 23 May 2024
Williams
United KingdomNothing
Hotel was one of the best I've ever stayed in the food was exceptional and the staff were excellent
Stayed in May 2024
Reviewed: 23 May 2024
Simon
United KingdomI do t think it's necessary to charge £5 for overnight parking
Welcome. The room was clean and well furnished.
Stayed in May 2024
Reviewed: 20 May 2024
Emily
United KingdomExpensive breakfast small portion but very tasty
Beautiful boutique hotel in a lovely location
Stayed in May 2024
Reviewed: 17 May 2024
Paul
United KingdomVery clean and staff very nice.
Stayed in May 2024
Reviewed: 14 May 2024
Kenneth
United KingdomVery clean and tidy both inside and out. Staff friendly and courteous. Amazing shower in our en suite. Food delicious and worth the wait after ordering. Lovely walk into town centre.
Stayed in May 2024
Reviewed: 12 May 2024
Phoebe
United KingdomNothing
The hotel was lovely! Our room was perfect - so spacious and clean and had everything we could need. Wonderful location for the Shakespeare distillery and Anne Hathaway's cottage. Minty was so nice and helpful. Made our stay even better!
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United KingdomNothing
It was a lovely small boutique hotel run on an independent family basis. Nothing was too much trouble. Accommodation and food were both excellent.
Stayed in May 2024
Reviewed: 7 May 2024
Kathryn
United Kingdomno bad comments we loved the Burnside and will be back.
Really friendly staff beautiful room comfortable and homely and tasty food with plenty of choice.
Stayed in May 2024
Reviewed: 7 May 2024
David
United KingdomFemale and male toilets combined. And only 2 toilets.
Location excellent room brilliant 👏
Stayed in May 2024
Reviewed: 28 April 2024
Louise
United KingdomLocation and decor
Stayed in April 2024
Reviewed: 21 April 2024
Emma
United KingdomFantastic breakfast, great staff and good location.
Stayed in April 2024
Reviewed: 21 April 2024
James
United KingdomRoom was generously sized, immaculate and well-stocked with teas/etc. Smelled nice too. Very quiet. Right around the corner from Anne Hathaway's cottage and about a 25-30 minute walk from the waterfront. Depending upon route you might want to bring a torch if you're heading back late at night (e.g. after a show). Breakfast was very good too.
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 9 April 2024
Clare
United KingdomThe hotel was lovely and spotlessly clean
Stayed in April 2024
Reviewed: 2 April 2024
Ollerton
United KingdomOnly stayed at the Burnside for 1 night but would not hesitate to stay here again. The room was tastefully furnished and very clean as was the bathroom. The food in the hotel was excellent and cooked to order. We had drinks in the bar across from the main hotel and this was also well maintained and very clean. All the staff were very friendly and helpful and we thoroughly enjoyed our stay at the hotel. Would recommend!
Stayed in March 2024
Reviewed: 29 March 2024
Jeremy
United KingdomVery little sound proofing between rooms. Was unaware of car parking fee until arrival
Clean and tidy
Stayed in March 2024
Reviewed: 28 March 2024
Lorna
United KingdomEverything was excellent. Friendly attentive staff. Wonderful room with comfortable bed. Extremely clean with beautiful extra touches, dressing gowns, slippers, coffee machine. Delicious breakfast and evening meal. Walking distance to the theatre.
Stayed in March 2024
Reviewed: 24 March 2024
John
United KingdomStaff awsum
Very nice though ally enjoyed thought the room was a touch expensive
Stayed in March 2024
Reviewed: 24 March 2024
Gary
United KingdomMaybe the room could have had a microwave and fridge but all in all was a great room
The room was light modern and had some nice little touches, there was plenty of room and the bathroom/shower was very good, bed was comfy and the room had a safe including a 24hr bar and restaurant
Stayed in March 2024
Reviewed: 17 March 2024
Peter
United KingdomThe only downside of our stay was the limited availability of windows to open to cool the room. The air conditioning worked well but focused the cold air onto the bed which resulted in cold spots. It’s a very minor point and did not spoil the stay at all.
Clean well presented with excellent facilities.
Stayed in March 2024
Reviewed: 16 March 2024
Glyn
United KingdomNothing at all.
An extremely clean, bright and welcoming hotel, quiet and relaxing. The staff were all exceptionally efficient and helpful. Food, both at dinner and breakfast, was excellent.
Stayed in March 2024
Reviewed: 12 March 2024
Keith
United KingdomThere was nothing to dislike.
Nice location. Excellent room. Only few minutes drive into Stratford
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content