399 Promenade, Blackpool, FY1 6BH, United Kingdom
#118 of 247 hotels in Blackpool
Guests' ChoiceBased on 600 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 16 May 2024
Emeka
United KingdomIt was very clean and the staff was very friendly
Stayed in May 2024
Reviewed: 15 May 2024
Sushma
United KingdomBathroom was really small
Nice location
Stayed in May 2024
Reviewed: 14 May 2024
Leanne
United KingdomBathroom very small and hard to maneuver round bedroom , bruise on elbow and 1 on both legs from walking round bottom of bed
Staff excellent , very clean ,love the bar area
Stayed in May 2024
Reviewed: 13 May 2024
Leah
United KingdomThe tv wouldn’t work/wifi in room 22. The rooms were smaller than we thought and the bathroom was tiny as the door wouldn’t open past the sink. Although the bathroom was small, it was stunning and very clean looking.
It was very nice, The bar and outside seating area was good. The beds were super comfy and clean. The fan in the room was very needed as it was so hot, so that was good too. There was parking available even though we had read reviews saying there wasn’t.
Stayed in May 2024
Reviewed: 13 May 2024
Leanne
United KingdomExcellent hotel for couples.
Stayed in May 2024
Reviewed: 11 May 2024
Amy
United KingdomCarpets need changing or re fitting
Really friendly staff, fast check in and parking although we had a problem booked a double room and got twin but was quickly rectified and upgraded to a suite, the rooms were clean one bad thing was the carpets are not fitted properly but apart from that was a really good stay
Stayed in May 2024
Reviewed: 10 May 2024
Edward
United KingdomOnly main complaint was the general maintenance of the room. Our room had a lovely view of the beach but panels of the blinds were missing leaving us pretty exposed when we pulled the blinds on. Carpets quite damaged with a big rip in one of them but other than that the room was fine. I was only there one night so wasn’t end of the world but would have been annoying for the weekend when showering, sleeping and getting ready.
Room was situated in a great area. Staff were really lovely and was really great making some recommendations. Parking was also great.
Stayed in May 2024
Reviewed: 6 May 2024
Annettebet
United KingdomNo parking, even though I booked it Shower door hard to access because of the sink.
Great location, clean.
Stayed in February 2024
Reviewed: 3 May 2024
Arran
United KingdomStaff was really friendly and it was very clean and tidy
Stayed in April 2024
Reviewed: 3 May 2024
Pauline
United KingdomHad to pay to park.
The location and the cleanliness.
Stayed in April 2024
Reviewed: 3 May 2024
Christine
United KingdomLots of narrow stairs to the room.blinds in the room didn’t close very well .
Location perfect, staff very friendly.very clean.
Stayed in May 2024
Reviewed: 2 May 2024
Bradley
United KingdomVery small bathroom, not much space to move but can't complain for the price.
The staff were very friendly. The room was very clean.
Stayed in May 2024
Reviewed: 1 May 2024
Folashade
United KingdomNice staff.
Stayed in May 2024
Reviewed: 29 April 2024
Mcconville
United KingdomRoom was a bit too small. Room was very humid even though window was open. Would be ideal to have a little fridge to keep drinks cool. TV was at a very awkward angle. Instead of direct facing or on a stand. Couldn't watch due to this. Bathroom sink was small also.
Close to the pleasure beach. Which is what we wanted. Close to arcades etc. Friendly staff. Reasonable price.
Stayed in April 2024
Reviewed: 27 April 2024
Chloe
United KingdomThe bathroom is quite small and hard for a 6.4 to get around in
It's very modern and clean. The rooms are nice and the staff are very friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Angelia
United KingdomRoom was quite small, but had everything we needed!
Lovely stay, staff were very friendly and helpful. Would stay again!
Stayed in April 2024
Reviewed: 23 April 2024
Hannah
United KingdomAmazing location
Stayed in April 2024
Reviewed: 22 April 2024
John
United KingdomSouth beach / pier end which was a quieter spot than north beach / pier / town centre which made it a great spot to stay. Excellent sea view and very friendly staff
Stayed in April 2024
Reviewed: 19 April 2024
Brian
United KingdomGreat room for group of friends wanting a weekend in Blackpool. Good location and very good value.
Stayed in March 2024
Reviewed: 18 April 2024
Nicole
United KingdomThe stairs was really narrow and corridor was abit of a tight squeeze especially with a pram but apart from that everything was good.
Was perfect. Especially the sea front view made it worth it, the rooms was spacious and cosy. My little girl loved it especially looking out the window in the morning. Will be returning
Stayed in April 2024
Reviewed: 17 April 2024
Hanan
United Arab EmiratesCan be more clean
Safe for solo female traveller Very friendly staff (they do brought my coffee everymorning to my room and carry my heavy stuff down) Generally clean The location amazing Tv has many services like youtube and it is large screen
Stayed in April 2024
Reviewed: 16 April 2024
Rebecca
United KingdomBlinds in the room were broken at a point and let in a lot more light , shower took a long time to heat up.
Amazing location right on the beach front and at a tram stop , staff were so helpful and friendly , overall very good stay.
Stayed in April 2024
Reviewed: 15 April 2024
Nadean
United KingdomNothing
It was clean
Stayed in April 2024
Reviewed: 15 April 2024
Mcferren
United KingdomThere was a mix up with our room which was a little small but they upgraded us to a double room but it wasn’t the sea view we had paid for, there was also items of clothing left in the room from the last guests in the drawer but apart from that the room was clean and a great place
I loved how central it was to the pleasure beach and the tram, staff were lovely and it was a homely setting which was great
Stayed in April 2024
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