Le Pollet, St Peter Port, St Peter Port, GY1 1WH, United Kingdom
#14 of 18 hotels in St Peter Port
Guests' ChoiceBased on 515 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.1
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 14 May 2024
Lyanne
United KingdomEverything was fine.
We had only one breakfast - which was delicious. Our room was very comfy - the staff were friendly and helpful. WE greatly enjoyed our stay.
Stayed in May 2024
Reviewed: 11 May 2024
Thomas
FranceCustomer service needs improvement, especially when there is so much refurbishment going on. Normally Best Western Hotel do care about their customers.
Location and room size Quiet
Stayed in May 2024
Reviewed: 6 May 2024
Sandra
JerseyLovely breakfast, very welcoming for a person travelling alone
Stayed in May 2024
Reviewed: 6 May 2024
Sue
United KingdomThe hotel is undergoing some renovations so we didn’t see it at its best. We upgraded to a superior room as the first one was very basic
Location - very central for St Peter Port Staff are delightful
Stayed in May 2024
Reviewed: 5 May 2024
Neil
United KingdomAwful stressful parking
Room okay no parking had to walk and 2 hour slots .
Stayed in May 2024
Reviewed: 4 May 2024
Pauline
United KingdomSad that there was building work going on and access via steps was a challenge as bell didn’t work and wasn’t answered
Excellent staff Excellent breakfast Excellent terrace menu and service
Stayed in May 2024
Reviewed: 3 May 2024
Simon
United KingdomNothing. Good position very friendly staff and very helpful. Overall the bedroom and the rest of the public areas were well looked after and clean.
Location of hotel was reason for choosing it. Excellent breakfast, good selection and plenty of it.
Stayed in April 2024
Reviewed: 26 April 2024
Louise
JerseyRoom was a little dated and tired but was very clean and comfortable.
Fabulous location, friendly staff and lovely breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Alison
United KingdomThe wifi quality in the room was poor, although it was fine in the public areas.
The location was excellent and the staff were very helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Jonathan
United KingdomMy room felt a bit tired. The bathroom was nice though and in honesty, I wasn’t in there much as I was in town for the Guernsey FC v Leatherhead match. The noise from scaffolders on Sunday morning wasn’t welcome early in the morning as my head was a little fragile. The hotel can’t be blamed for that though….
The location is brilliant. This is my second stay at Moores and I’d stay again. Once the refurbishment is finished I expect it will be perfect. The street it resides in in St Peter Port is lovely with the excellent pub on the corner and the shops / town centre on the doorstep. The staff at the hotel were very friendly and helpful!
Stayed in March 2024
Reviewed: 25 March 2024
Mark
JerseyDuvet a little bit too thin for time of year and no spare blanket.
Comfortable well loved old style hotel.
Stayed in March 2024
Reviewed: 19 March 2024
John
United KingdomPrefer the sea-facing rooms. The room was OK but not the outlook you want on an island. Reception was in a temporary location and it seemed to make the staff a little brusque.
I stay in the Moores 2-3 times per year and it's usually great value for money with a decent if slightly tatty room and a great breakfast. This time, there's work going on and I stayed in a room right at the back which wasn't as good as the usual ones at the front (although less tatty).
Stayed in March 2024
Reviewed: 13 March 2024
Carol
United KingdomHair dryer too hot
Work being done on property, I was informed when I booked, therefore perhaps not a true survey
Stayed in March 2024
Reviewed: 13 March 2024
Michael
United KingdomThe on going building work, but this did not stop the hotel functioning in a professional manner.
The staff were very friendly and any request made was dealt with promptly.
Stayed in March 2024
Reviewed: 27 February 2024
David
GuernseyThe staff were very helpful, and the room was comfortable.
Stayed in February 2024
Reviewed: 17 February 2024
Hugh
United KingdomNo complaints
Great location - happy and friendly staff - big suites
Stayed in February 2024
Reviewed: 9 January 2024
Philip
United KingdomThe spa was out of action
The breakfast was very good, and location is excellent
Stayed in November 2023
Reviewed: 17 December 2023
Elo
GuernseyNothing. The only recommendation is that the property was slightly outdated and could do with a revamp but that is nothing that against the property as it is a great gem in town
The location is right in town and surrounded by various bars and restaurants. The staff were very attentive.
Stayed in December 2023
Reviewed: 3 December 2023
Amanda
United KingdomThe jacuzzi wasn’t working and I only found out about this when I went to use it.
Great location and fantastic view. Friendly staff.
Stayed in December 2023
Reviewed: 1 December 2023
Simon
FranceConvenient
Stayed in November 2023
Reviewed: 29 November 2023
Tessa
United KingdomJacuzzi not working, workmen in near by room with drills
Stayed in November 2023
Reviewed: 9 November 2023
John
United KingdomConvenient location
Stayed in October 2023
Reviewed: 2 November 2023
Alan
United KingdomVery helpful staff Great breakfast choices
Stayed in November 2023
Reviewed: 24 October 2023
Hugo
JerseyDelicious full English and buffet breakfast lovely friendly helpful staff excellent central location
Stayed in October 2023
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