129 Holgate Road, York, YO24 4AZ, United Kingdom
#85 of 104 hotels in York
Guests' ChoiceBased on 978 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.2
Staff
9.2
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 19 May 2024
Diane
United KingdomSome areas need updating and decorating. The planters at the entrance would look more welcoming with something in them. The room my friend was in had a strange problem with the bathroom floor.
VERY friendly and helpful staff. Very clean, despite very tired decor. Gaynor in the breakfast room was particularly lovely and really looked after us. Good quality breakfast. It was good to have open access to supplies of tea, coffee, milk etc and the kettle in the room. Very quiet hotel. Plenty of buses from the nearby bus stop.
Stayed in May 2024
Reviewed: 16 May 2024
Caroline
United KingdomTo use the steam room you need to give 20 mins warning to get it turned on. However when I then went back someone had turned it off. Maybe there should be a notice there to ask guests not to do so!
The hotel felt a little like a boarding house, rather tired. However, the room was spacious, the receptionist was helpful and friendly and the breakfast was great. The added bonus of an indoor pool and steam room was welcome.
Stayed in April 2024
Reviewed: 14 May 2024
Ina
United KingdomLooking tired and in need of updating
Use of pool
Stayed in April 2024
Reviewed: 28 April 2024
Chloe
United KingdomRooms a little dated
Private parking, good location, walking distance to centre and restaurants.
Stayed in April 2024
Reviewed: 24 April 2024
Baldock
United KingdomDecor a bit dated, but couldn’t fault the cleanliness.
Lovely staff. Very clean room.
Stayed in April 2024
Reviewed: 14 April 2024
Catherine
United KingdomRooms very hot
Good service
Stayed in April 2024
Reviewed: 10 April 2024
Hargreaves
United KingdomBed a little to hard for our personal comfort but understand they need to be hard wearing
Room was lovely and clean. Breakfast was lovely and worth the extra money. Facilities were great loved the gym, pool and steam room. Staff very friendly and helpful
Stayed in April 2024
Reviewed: 6 April 2024
Lee
United KingdomNo complaints
Pool was nice, we didn’t have food because we eat out but would definitely stay here again.
Stayed in April 2024
Reviewed: 5 April 2024
Jason
United KingdomShould be free parking, bcos is outside city centre
Swimming pool
Stayed in April 2024
Reviewed: 3 April 2024
Marteinn
United KingdomClean room. Nice small swimming pool. Secure parking. 10 minutes walk to town
Stayed in April 2024
Reviewed: 2 April 2024
Chris
United KingdomFloors were a little creaky and sounds carry from neighbouring rooms.
Great location - easy to drive to and still close enough to walk into the centre. Really great, welcoming, staff.
Stayed in April 2024
Reviewed: 24 March 2024
Sally
United KingdomBetter choice for breakfast
The breakfast was very nice & plenty of it although we would have liked the choice of a continental breakfast or to have something on toast
Stayed in March 2024
Reviewed: 21 March 2024
Stuart
United KingdomThe rooms are dated and the bed was tiny for a double
The location is great
Stayed in March 2024
Reviewed: 18 March 2024
Denise
United KingdomHotel is very dated.
Staff were great and helpful
Stayed in March 2024
Reviewed: 14 March 2024
Sue
United KingdomThe location was a little out of town but that reflected in the price
It had everything we needed with the minimum of fuss
Stayed in March 2024
Reviewed: 13 March 2024
Lynn
United KingdomThe bar to be open although you could ask staff for items and I totally understand the low season etc.
The beds were sooooooo comfy and the weight of the duvet just right to enhance sleep. The staff were so friendly and couldn’t do enough for you Breakfast was amazing with lots of choice and lovely fresh fruit salad , the cooked breakfast was cooked to your order and definitely worth the money. It was a pleasant walk into York centre from here.
Stayed in March 2024
Reviewed: 7 March 2024
Emily
United KingdomLack of choice of tea
Pool, staff
Stayed in March 2024
Reviewed: 2 March 2024
Julie
United KingdomThe room was very hot and styfaling and this affected my husband chest because of being on the ground floor I was unable to open a window
The location was good and the staff were friendly the room location was good also
Stayed in March 2024
Reviewed: 26 February 2024
Lewis
United KingdomGood price with a 15-20 minute walk to the city walls. Booked a single but was given a double.
Stayed in February 2024
Reviewed: 2 February 2024
Eileen
United Statestoo far out of town. It was a holiday in York and prices were terribly high.
well preserved older building. Well heated room during a very cold time.
Stayed in November 2023
Reviewed: 7 January 2024
Hardwick
United KingdomView poor with extension build adjoining our room. Price could have reflected that fact.
Comfortable, Good breakfast. Quiet pool as you booked 1 hour slots. Great steam room when finally switched on. Very helpful staff.
Stayed in December 2023
Reviewed: 5 January 2024
John
United KingdomN/A
Nice and clean, spacious room, staff were absolutely brilliant
Stayed in January 2024
Reviewed: 15 December 2023
Grime
United KingdomThe decor and bathroom could do with a refresh but overall it was as expected. The front of the hotel outside needs smartening up. It was a bit off putting on arrival.
Staff were great, really helpful and friendly. They went out of their way to make our stay enjoyable.
Stayed in November 2023
Reviewed: 15 December 2023
Catherine
United KingdomThe room was too hot,
Nice small hotel, the breakfast was great.
Stayed in December 2023
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