Reviews of Bendene Townhouse - Exeter 3 stars
15-16 Richmond Road, Exeter, EX4 4JA, United Kingdom
#54 of 126 Holiday rentals in Exeter
Guests' ChoiceReview score
Based on 428 apartment reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.3
-
Location
9.2
-
Facilities
8.0
-
Staff
9.2
-
Value for money
8.3
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Free WiFi
8.7
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Reviewed: 24 May 2024
Robert
United Kingdom2 reviews8.0“Well worth the price and excellent customer service.”- • Business trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 1 night
Toilet very tight space (shared option). Doors on rooms lead to loudly slamming (need adjusting?)
Very friendly staff, clean facilities, comfy room, well located in town.
Stayed in May 2024
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Reviewed: 24 May 2024
Paul
United Kingdom7 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Twin Room with Private Bathroom
- • Stayed 5 nights
- • Submitted via mobile
Really can't think of anything negative
Great location for shops, bars and restaurants and trains. Really pleasant and helpful staff and smart location to stay
Stayed in May 2024
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Reviewed: 18 May 2024
Daniel
United Kingdom1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Single Room
- • Stayed 1 night
- • Submitted via mobile
Everything
Stayed in April 2024
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Reviewed: 18 May 2024
Margaret
United Kingdom48 reviews1 helpful vote9.0Superb- • Leisure trip
- • People with friends
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Very nice guest house. Very close to centre of town. Staff very friendly. Comfortable
Stayed in May 2024
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Reviewed: 16 May 2024
Linda
United Kingdom26 reviews8.0“Great Staff. Great Location.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 8 nights
The mattress toppers need replacing.
Emily and Pedro and all the other staff I met were amazing. They were all friendly and helpful in everyway. The single room I had was comfy with a nice rooftop view. A 10 minute walk from Central station and a 20 minute walk to the Quayside. It was also a quiet and decent area. Apart from tea and coffee in the rooms they also had a speciality tea and coffee maker in the lounge. There was a also a very nice garden-patio. It was a great week staying with them and hopefully I will go back one day.
Stayed in May 2024
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Reviewed: 14 May 2024
Laura
United Kingdom3 reviews8.0“A really easy stay with extremely helpful hosts.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I would have appreciated an additional inside lock/security on the room door.
The hosts couldn’t have been more welcoming and helpful, nothing was too much trouble. Location is great.
Stayed in April 2024
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Reviewed: 14 May 2024
Terry
United Kingdom53 reviews7 helpful votes8.0“Perfectly happy.”- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 2 nights
The central location. The pleasant welcome.
Stayed in May 2024
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Reviewed: 13 May 2024
Georgina
United Kingdom1 review8.0“I had the smallest single room, simple but cosy for one and good value, clean, good bed. Quiet.”- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Polite and helpful receptionist was available whenever I went to the desk.
Stayed in May 2024
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Reviewed: 9 May 2024
Gemma
United Kingdom2 reviews9.0“Great stay at Bendene Townhouse”- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Can't say I can fault it at all to be honest.
Staff were really helpful and friendly. Very approachable. Facilities were great, lovely and clean, comfortable too. Would certainly stay again, and thinking of taking my partner with me next time.
Stayed in April 2024
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Reviewed: 4 May 2024
Ellierose
United Kingdom1 review7.0Good- • Leisure trip
- • People with friends
- • Triple Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Alot of stairs! The shared toilet wasn't very private, had a sliding door & fiddly lock.
Staff were lovely! Room was well presented, well equipped & clean
Stayed in April 2024
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Reviewed: 2 May 2024
Duncan
United Kingdom3 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted via mobile
Bed was small and close to the wall, easy to bang the wall. Mattress was a little old, I was shattered so didn’t notice so much at night.
Great host. Beautiful building. Great location.
Stayed in April 2024
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Reviewed: 1 May 2024
Thomas
United Kingdom7 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Very nice complementary coffee
Stayed in April 2024
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Reviewed: 30 April 2024
Hemal
Germany17 reviews9.0“A calm and quiet place with lots of comfort.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 4 nights
I think everything was great. Some breakfast options would be nice but I think the tea / coffee and biscuits in the room were a good surprise.
Very nice people, and very good facilities. The backyard is great as well. The hotel is close enough to central station and some good bars / restaurants.
Stayed in April 2024
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Reviewed: 29 April 2024
Alexandra
United Kingdom14 reviews14 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Twin Room with Private Bathroom
- • Stayed 3 nights
the room was surprisingly hot so I had to have the window open most of the day
The staff were incredibly friendly and helpful
Stayed in April 2024
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Reviewed: 22 April 2024
Zarah
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Friendly and helpful staff. Excellent location.
Stayed in April 2024
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Reviewed: 21 April 2024
Sucharita
United Kingdom4 reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room with Private Bathroom
- • Stayed 1 night
the room was quite compact as was the bathroom. I would have expected something a little larger for the price.
Room was clean and comfortable.Friendly staff, easy to check in and check out. Good location, we walked there from the station and local bus stops are close by as well.
Stayed in March 2024
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Reviewed: 19 April 2024
Alexandra
United Kingdom22 reviews1 helpful vote8.0“Great easy stay for a pre work overnight.”- • Business trip
- • Solo traveller
- • Superior Single Room
- • Stayed 1 night
- • Submitted via mobile
Leak marks on the ceiling of room 18. Noisy bathroom above.
Clean, simple check-in, friendly, central, cheap, easy for a pre work stay.
Stayed in April 2024
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Reviewed: 14 April 2024
Ian
United Kingdom10 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Difficult to find parking close by.
Convenient location in Exeter centre.
Stayed in March 2024
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Reviewed: 10 April 2024
Vincent
Nigeria3 reviews9.0“It served my purpose”- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
The bed
Stayed in April 2024
-
Reviewed: 29 March 2024
Geng
Japan2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 13 nights
The shower rooms are not very convenient to use.
There is a 24-hour reception available, making it convenient to collect the key upon arrival at the property.
Stayed in March 2024
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Reviewed: 26 March 2024
Jack
United Kingdom3 reviews9.0“Great value for money, comfy and the staff are great.”- • Business trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 5 nights
The only thing is that the toilet facilities are small and were far from the room. I know that I booked for a shared bathroom but it would have been good to know in advance it was one and a half flights of stairs away, it would be a worry for someone with mobility issues who might not be phased by climbing up to the room once a day fully ready, but could struggle at night or when carrying toiletries.
The guesthouse is very nice. All the staff were extremely friendly and genuine. I think you can always tell when hotel staff are treated well and I hope I'm right in believing it's reflected in the service! Had a great rapport with them and they are a major part of what I enjoyed about staying here. The room was spotless. I especially liked that they provided oat milk on the coffee tray in the room, I had never seen that before and it is great for lactose sensitive people like me. The bed was comfy and the room was warm.
Stayed in February 2024
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Reviewed: 24 March 2024
Evans
United Kingdom1 review8.0“Very pleasant stay at a convenient location”- • Leisure trip
- • Family with young children
- • Twin Room with Private Bathroom
- • Stayed 2 nights
- • Submitted via mobile
We'd have preferred 10.30am checkout. 10am on a Sunday felt a bit pressured.
Very helpful, pleasant staff. Clean, tidy, and uncluttered with relaxing colour schemes. Close to Uni, Station and High Street. Easy access to plugs for charging. Grateful for oat milk option in room and biscuits tasted good. Loved having 2 pillows on each bed - thank you!
Stayed in March 2024
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Reviewed: 23 March 2024
Tomlinson
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Noise from upstairs moving around late at night was disturbing
Great location
Stayed in March 2024
-
Reviewed: 16 March 2024
Sung2
South Korea44 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room with Shared Bathroom
- • Stayed 1 night
Warmly welcomed and served by the staff! Very clean room, toilet and kitchen, reasonable price, good wifi and location to city center. Highly recommended and planning to reuse this comfortable & friendly accommodation in the beloved city!
Stayed in December 2023
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