Weekends are very busy sometimes,it looks like it is the in place to go ,great lively weekends ,nothing really to dislike but,the staff look after you in their own bar at the back of the hotel and provide quick bar meals to those who like bar food,something for all ages

Booked on booking.com,as a user can help price,great hotel,great breakfast hot or cold,even prunes in cold fresh cream one morning,superb,followed by buffet breakfast,fresh tea or coffee,toast full scottish ingredients 5*****STAR, 5STAR BREAKFAST and Italian meals in the evening,something for every taste

Stayed in September 2023

Bathroom was a bit old fashioned. Having to climb into a bath for a shower is a little bit health and safety questionable. The hotel front door was locked when we got back from our function. Took several minutes for someone to come and let us in despite the fact it was raining. The 'night porter' was then not very friendly.

The room was good and clean. Good TV and a very comfy bed.

Stayed in September 2023

Thence to breakfast, and here I have to say I was disappointed on several fronts. The cereal selection was cornflakes, rice krispies or weetabix - no meusli or bran flakes or granola. The juices were ok, but the coffee was terribly weak and very disappointing. Then there was only sliced white bread provided so I asked about brown or granary - there was nothing else offered or available. The sausages were fat little things about 5cm long and overcooked so very firm and dry and bland and tasteless. The bacon was overcooked, the scrambled eggs and everything was left out in warmers for the 'help yourself' buffet. Trouble is, it requires some degree of monitoring and helping to keep everything optimal and not dried up, but that was seemingly not part of the training for the two teenage boys working (clearing tables as everything else is self-service). They did little else except stand around looking stunned and bringing out more food occasionally. Because of this lack of attention, the beans were dry and crusty, the mushrooms overcooked and soggy, no tomato offered; the scrambled eggs were dried and crusty and unpleasant looking. I then looked at the crockery and was horrified to see old dried-on food that clearly had not been cleaned off adequately from the first 4 or 5 plates I picked up. Eugh!! Rancid!!

Nice hotel, large capacity and able to cater for weddings. I needed somewhere to stay so plumped for this last minute. Check-in was fine, went to the room - normal standard layout, and clean, except the sink did not drain and the retractable plug needed to be de-haired and cleaned and adjusted so it opened up better to all water to escape. Refreshed, I went to the bar for a pint of lager, and then I went to the dining room for dinner. I was served by two very good waiters - Ousmane and Antonio. I ordered Minestrone soup to start, and a rib-eye steak with chips and "parmesan rocket" for main. I asked Ousmane if it came with anything else, like vegetables, but it turns out it does not, which is quite disappointing if one like to eat a balanced diet not just carbs and proteins. I enquired about any side dishes, as none were shown on the menu. Ousmane assured me the kitchen could create pretty much anything the customer requested, so I ordered a side of the vegetables that accompany another menu dish, and also some onion rings, which were not even listed on the menu. The food was very good; soup was just as I had hoped. Steak was over-cooked but still tasted nice; the chips were good, as was the rocket with cheese, and the sides set it off perfectly. I accompanied the food with a both red Malbec, which worked well with the food. Bed was next, and it was firm. A little noise could be heard from the wedding reception downstairs the night I stayed, but I fell asleep reasonably quickly as I had not slept the night before. Morning I had a shower - good and worked really well, with good water pressure. So, this independent hotel could have had a 4-star review but gets 2 as the breakfast is so poorly served, redeemed to a 3-star owing to the quality of the evening fare & service.

Stayed in September 2023

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Stayed in September 2023

We had dinner with family in the evening but were disappointed by the very limited menu and one of our meals was served nearly cold, although it was replaced by a fresh, hot meal. We thought there would have been other fish dishes and a better selection of chicken, meat and pasta dishes. Again the staff were lovely.

Breakfasts are really good plenty of choice and everything was freshly cooked and hot. Staff were very obliging when I requested hot water as I don't drink tea or coffee.

Stayed in September 2023

It was adequate

Close to everything

Stayed in September 2023

Shower seal hanging off shower.

Location great for visiting family. Breakfast tasty and hot even though self service. Room good although on small side this time.

Stayed in September 2023

The hotel rooms are very dated and in desperate need of renovations. The wi-fi is poor and in need of extra routers and extenders. Although the rooms are fitted with heaters there are no fans or air-conditioning which was extremely frustrating and made it hard to sleep.

A nice hotel with a great restaurant and bar. Not too far from the town centre and the train to get into Glasgow. The staff were polite and helpful and the room was comfortable enough.

Stayed in September 2023

After reading some of the negative reviews I was slightly worried about our stay. The hotel is fine and clean, it just needs a bit of tlc. and maybe some paint. The breakfast was also good and the bar food was very good, the staff were friendly too. For the price I thought it was good value and would have no issue staying there again.

Stayed in September 2023

It’s an old building so don’t expect to much in the way of sound proofing, you will hear some noise early evening/ late morning, breakfast is buffet style so if you like a nice fresh breakfast get down there early for fresh pickings or you may have rubber bacon ect All in all a good hotel Iwould stay again 👀👍

Found the hotel to be very comfortable, everything you need around, set in a good location, plenty of parking. the hotel itself has a really good old fashioned style/character, we enjoyed staying in it. Staff were very helpful and friendly always happy to help an ideal stop over if your travelling.

Stayed in September 2023

Shame the restaurant wasn't open on a Monday or Tuesday.

The Staff were great

Stayed in September 2023

There was nothing I didn’t like the staff were so caring and helpful I wasn’t able to stay the 2 nights because of a medical condition the staff were so helpful I am trying to find a contact number for yourselves to get a refund for the night I couldn’t stay I was admitted to hospital with a fractured hip and this is the only way I can request a refund

Staff very friendly and helpful lovely room

Stayed in August 2023

It would be a good idea to have a notice on the door leading to some rooms in the annex advising guests that further rooms are through this door.

The room was large with a comfortable bed and many items provided for the guests' use. Plenty of towels and storage.

Stayed in September 2023

bed wasn'tvery good, not comfortable .

food,cleanliness,good staff

Stayed in August 2023

Nothing

Very clean, very nice staff.

Stayed in August 2023

breakfast and dinner

Stayed in August 2023

Nothing stands out?

The breakfast was probably one of the best due to quality of bacon especially. Everything else was just as good.

Stayed in August 2023

In a room near Bar area, so view was of small quadrant with beers barrels. Lights on it all night which the curtains didnt shut out.

Freindly and welcomign staff

Stayed in August 2023

Stayed here before,no problems,this time the whole room was dusty,not just a little dust quiet alot,contacted reception they gave me another room to try,that was just as bad,they did apologise to me and said they would sort it,They did sort it out when we went out but it should have been right in the first place

Location was fine,didn't try breakfast so carnt coment

Stayed in August 2023

in the room the toilet lighting was very dull

Breakfast was really good eat as much as you liked

Stayed in August 2023

evening menu was a bit limited but no problems with it

the breakfast was very good with a choice of cereal and a full cooked breakfast plus a choice fruit etc. bed excellent towels changed as you required and room was reasonably quiet but very comfortable whilst en suite was really clean

Stayed in August 2023

NO WIFI in our room. Unfortunatly there was a damp smell in the bathroom and damage to bath. A few of the curtain rings were detatched, making them look a little untidy.

Room looked lovely, good size, nice furniture and colours. Trouser press, iron and hairdryer in wardrobe.

Stayed in August 2023

Dinner menu i now is very sparce compaired to previouse stays

buffet breakfast is excellent

Stayed in August 2023

After mentioning to the staff that we wished for a room relocation due to being next to the kitchen, we were moved without a problem.Breakfast was good - try and time it so that you get there when each hit item is replenished.

Stayed in August 2023

Our room (room 8) was really tired. Bathroom was really the worst part. Black mouldy sealant all round the bathroom. Looked grubby. Aparently it was a jet bath but I'd never have bathed in that. Also huge water stain on the ceiling where upstairs had leaked through. Bed comfy enough but the worst throw pillows that really cheapen the place. Lights in room were so poor. But... The bathroom lights were awesome. Walking through the outside hall was the noisiest experience and really needs addressed. Staff walked RIGHT past our window.... and looked in.

Staff were lovely. The food in the restaurant was very nice. Shared areas were lovely

Stayed in August 2023