Arrow, Alcester, B49 5NL, United Kingdom
#3 of 9 hotels in Alcester
Guests' ChoiceBased on 451 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 2 June 2024
John
United KingdomDefinitely the food not good I had the chicken in tarragon sauce it was a small peice of chicken floating in what tasted and looked like warm milk was disgusting so I never ate anything
Breakfast wasn’t great was cold and eggs were hard poached no toast for table our evening meal was a disaster waited an hour for food when it came it was the wrong order so had to wait again not good at all
Stayed in May 2024
Reviewed: 2 June 2024
Rebecca
United KingdomIt was a lovely building and the staff were very friendly and welcoming
Stayed in June 2024
Reviewed: 30 May 2024
Matt
United KingdomCouldn't fault anything
Loved everything, we had a junior suite and it was so peaceful. Comfortable bed, and a huge bath plus walk in shower Ate in the pub, I am gluten free and had pie, it was delicious. Couldn't fault anything.
Stayed in May 2024
Reviewed: 29 May 2024
Clare
United KingdomLocation and ambiance
Fantastic renovation and excellent decor
Stayed in May 2024
Reviewed: 29 May 2024
Dawn
United KingdomNo air conditioning in bedrooms
Location
Stayed in May 2024
Reviewed: 29 May 2024
Bulcock
United KingdomAll very good Television reception was very poor or non existent
Stayed in May 2024
Reviewed: 28 May 2024
Teresa
United KingdomWe walked out to the seating area in the grass by the lake, there was alot ie almost every footstep of what could have been fox poo. Be aware.
Lovely location. We stayed the night, after we had afternoon tea. Great friendly, welcoming staff. Room 1 was very impressive.
Stayed in May 2024
Reviewed: 27 May 2024
Katharina
GermanyVery friendly staff Lovely bathroom Cozy atmosphere
Stayed in May 2024
Reviewed: 26 May 2024
Joanna
United KingdomThe mattress was too soft for us. Also, we had dinner in the restaurant and it didn't agree with us. I would definitely stay again in the accommodation as it was amazing but I think I would choose to dine somewhere else.
We had a lovely room, very clean and really beautifully decorated. The whole place is done with style and care and has a very cosy and elegant feeling. We loved it. It's a beautiful area and so close to many amazing places.
Stayed in May 2024
Reviewed: 23 May 2024
Matthew
United KingdomLovely setting. Huge shower room. Great to have a residents' lounge.
Stayed in May 2024
Reviewed: 22 May 2024
Peta
United KingdomWe could hear thumping music in our bedroom when we checked in and then again from 07:00. We mentioned this to the staff who were baffled.
Beautiful location Great garden, unfortunately the outside furniture was being jet blasted during our sunny stay. We had the bedroom with an outside space which was lovely…. needs a little tlc though. Really spacious dining area. We sat overlooking the water.
Stayed in May 2024
Reviewed: 13 May 2024
Megan
United KingdomN/a
Beautiful, spacious rooms with all the amenities you could need. Super comfortable beds and facilities. Staff are friendly and helpful, food is brilliant and grounds are gorgeous.
Stayed in May 2024
Reviewed: 7 May 2024
Stephanie
United KingdomAmazing room ,beautifully furnished, comfy bed ,huge towels. We had a private outside seating area with our room Lovely food .Lovely helpful staff . Would recommend to anyone . Brilliant stay for the price .
Stayed in May 2024
Reviewed: 30 April 2024
Brendan
IrelandTiny thing, bathroom extractor inoperative
Excellent food, very capable efficient and friendly staff
Stayed in April 2024
Reviewed: 30 April 2024
Ray
United KingdomNo lift
It was fantastic
Stayed in April 2024
Reviewed: 26 April 2024
Kelly
United KingdomWe were especially impressed with the cleanliness of the rooms and all the extra touches - slippers, dressing gowns, tea and coffee selection! The food was amazing! All the staff were friendly and polite. We are definitely recommending to our friends and family and will be making a return visit!
Stayed in April 2024
Reviewed: 22 April 2024
John
United KingdomThe evening meal was a bit of a let down this time the food was just luke warm not hot as it should of been. That said the breakfast was great.
The rooms were very clean and airy, the beds very comfortable and a great nights sleep was had. The staff could not do enough for you and very helpful. This is our 3rd year staying here and highly recommend a stay.
Stayed in April 2024
Reviewed: 21 April 2024
Jill
United KingdomNothing
Lovely setting, very clean and comfortable, friendly staff. Excellent food and facilities.
Stayed in April 2024
Reviewed: 21 April 2024
James
United KingdomOnly negative was that this was a stay over for a work meeting rather than a night away with the wife.
Simply faultless. The moment you turn off and drive up the lane towards the property you get hit by the WOW factor. Everything about this place was amazing. The setting, the mixture of old v new for the make up of the property, the decor, the room itself, the staff and their attention to detail, the amazing food I had for dinner. Would be quite happy to pay double what I did for my stay.
Stayed in April 2024
Reviewed: 16 April 2024
Anne
United KingdomNothing
Beautiful, historic building in a an attractive location. Fantastic atmosphere. Exceptionally helpful, courteous and thoughtful manager. Spotlessly clean, comfortable and extremely well equipped rooms. Great food.
Stayed in April 2024
Reviewed: 15 April 2024
John
United KingdomOnly comment would be a chair in bathroom to use as a place for clothes, would have made it even better
Simply excellent breakfast.
Stayed in April 2024
Reviewed: 8 April 2024
James
United KingdomThe waiting time for main courses was consistently very slow. It was busy but a couple of times we thought we’d been forgotten!
A very well appointed and comfortable hotel with a busy atmosphere. The decor is great and everyone friendly.
Stayed in April 2024
Reviewed: 3 April 2024
Sharon
United KingdomNothing
Beautiful building, room 9 was outstanding.
Stayed in March 2024
Reviewed: 2 April 2024
Sarah
United KingdomVery hot rooms
Ambience and service
Stayed in March 2024
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