20-21 New Steine, Kemptown, Brighton & Hove, BN2 1PD, United Kingdom
#13 of 73 B&Bs and Inns in Brighton & Hove
Guests' ChoiceBased on 2903 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.7
Value for money
8.9
Free WiFi
9.1
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End of dialog contentReviewed: 29 May 2024
Caron
United KingdomWhilst clean and very comfortable bedroom, the curtains and blinds looked a little grubby.
Lovely quaint seaside hotel , comfortable with outstanding customer service
Stayed in May 2024
Reviewed: 29 May 2024
Gareth
United KingdomVery clean and warm feeling
Everything was great from moment we arrived friendly staff and made us welcome and had a good laugh
Stayed in May 2024
Reviewed: 29 May 2024
Yhannie
United KingdomNothing.
Everything! Place was very close to the beachfront. Staff were very friendly, helpful and polite. Very accommodating as well.
Stayed in May 2024
Reviewed: 28 May 2024
Gemma
United KingdomLovely staff and the hotel was very clean. The breakfast buffet was lovely and the interior was stunning. would definitely go back. Fab location.
Stayed in May 2024
Reviewed: 28 May 2024
Marcia
United KingdomLeaving!
Really close to the beach, roadside parking right outside. Staff were all really accommodating and friendly. Room was spotless and very comfortable. Would 100% stay here again.
Stayed in May 2024
Reviewed: 26 May 2024
Jocelyn
United KingdomNice place and amazing location
Stayed in May 2024
Reviewed: 26 May 2024
Katie
United StatesBreakfast was very good, I appreciated the fact that gluten free options were available. The staff was so nice and helpful and got us anything we needed. It is a beautiful little place.
Stayed in May 2024
Reviewed: 25 May 2024
Sarah
United KingdomNothing really only we had room 24 right at the top bit of a trek, but not a complaint.
We stayed in the sister hotel in same road before and this made a change. It has a lot of rooms. Check in was great receptionist was lovely. Great place close to town and sea front. Breakfast was help yourself, they were great made me toast with gluten free bread and cooked sausages for me separately which were gf. Room was good size, shower was big, bed was a double. It was my Birthday stay away they put balloons in and a card, nice touch.
Stayed in May 2024
Reviewed: 25 May 2024
Laurie
United KingdomDue to the location of the hotel, you don't really have a view of the sea It was quite noisy in the morning outside the room as it is right next to the street.
Daniela was very helpful with parking and sights as well as arranging hot tub. Facilities were excellent, room was super clean Bed was very comfortable. Proximity to town and pier.
Stayed in May 2024
Reviewed: 24 May 2024
Harinder
United KingdomThe hot tub preparations to staff not clear therefore unable to make full use of the facility
Excellent choice, service exceptionally attentive staff
Stayed in May 2024
Reviewed: 21 May 2024
Brian
United StatesNothing
Location, great facility and people.
Stayed in May 2024
Reviewed: 20 May 2024
Harry
United StatesNo Luggage rack or space for it.
Breakfast was very good and the price quite reasonable. The room was very small but comfortable with no good place for the luggage.
Stayed in May 2024
Reviewed: 20 May 2024
Colin
AustraliaNothing
Service was first class and bed was comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Mervyn
SpainNothing
Friendly, very helpful, lovely breakfast and quiet comfortable room.Great location.
Stayed in May 2024
Reviewed: 17 May 2024
Anita
South AfricaA bit of a struggle coping with the 56 steps to our room on the top floor, especially with the luggage. Having no private parking to use was a first for us but we managed okay in the road. Unfortunate that noisy, colourful locals like to gather in the park into the early hours.
Very convenient for all the sights. Room 33 was excellent, comfortable, attractive, light and sunny.
Stayed in May 2024
Reviewed: 16 May 2024
Jodie
United KingdomLocation, cleanliness of rooms, peaceful nights sleep
Stayed in May 2024
Reviewed: 15 May 2024
Kevin
United KingdomNice sized room and the little balcony was nice.
Great location
Stayed in May 2024
Reviewed: 12 May 2024
Steven
United KingdomOne grip…. No lifts and lots of stairs to our room 33
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Gerald
United KingdomIts perfect nothing to dislike.
Its very clean and the interior design is contemporary.The staff are friendly and helpful. It is close to the beach, pier and the grocery shops.
Stayed in May 2024
Reviewed: 11 May 2024
Nicola
United KingdomNothing!
Bright, clean, friendly staff and great location.
Stayed in May 2024
Reviewed: 10 May 2024
Vasilia
CyprusNo elevator at the building.
Nice and cozy room. The location was very convenient, close to everything. Very good breakfast. Friendly staff
Stayed in April 2024
Reviewed: 9 May 2024
Eleni-the
United KingdomAlthough the location is central which is great for walking, St James's St is full of junkies and homeless people. Watching them taking drugs in the morning is not the best view. Understand this is more of Brighton's issue and not the hotel's.
Large comfortable bed, friendly & helpful staff, nice shower, selection of teas. Possibility to leave the baggage is much appreciated, as we still had a full day in Brighton after the check out. The staff responded to all of our quieries.
Stayed in May 2024
Reviewed: 9 May 2024
Nigel
United KingdomParking expensive, but this is not under the hotel's control.
Room was very comfortable and good value. Really convenient location for Brighton attractions.
Stayed in May 2024
Reviewed: 8 May 2024
Nadia
United KingdomJust noise at the front but wasn't hotel's fault
Friendly and approachable staff Clean and tidy Comfy large bed Great preasure in the shower Large cooked breakfast
Stayed in May 2024
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