None

I like the location and the neighborhood. And their restaurant was fantastic.

Stayed in March 2024

The location is great but the square is very lively until the wee hours of morning. Even with the sliding glass door closed, we could still hear the noise from the street and even other hotel guests. So this isn’t the quietest hotel. We had a king-size bed which was quite firm so we didn’t sleep well. The bathroom was clean and modern though the shower smelled a little musty. The lifts were small. There was a rip in the carpet fixed with duct tape which gave me the impression that the hotel needs a bit of an update.

Excellent location in the old city in the Grassmarket Square. There are lots of pubs on the cobbled-stoned square, and hotels and lots of history here. It’s a very lively area with street musicians too but not as heavily used as the Royal Mile (half block to the north), so this is a better location. Directly off this square is the diagonal Victoria Street for the Harry Potter fans—all the shops are super cute and there’s a Harry Potter themed museum. In the other direction, there’s a small supermarket, the college, and more historical areas. So there’s lots to see and do from this hotel, no car needed. The hotel itself has a modern look and feel. The staff is international and very friendly, helpful, and attentive. We chose a Castle View Deluxe Room with Balcony, the view of the castle from our room was astounding! The interior was clean with simple décor. They offered a welcome letter, a gratis bottle of red wine, Nespresso machine and kettle are provided along with cups, instant coffee, herbal and black teas, and biscuits which are replenished daily along with the glasses and cups with the daily housekeeping service. The bathroom was large. The shower and tub were separate. Cotton weave bathrobes and slippers. Towels were soft and fluffy. The toiletries were high quality. The included breakfast was buffet and order off the menu. The buffet was Scottish breakfast along with cold cereals and fruit. Off the menu I had the smoked salmon one day and the smoked kippers the next—both were wonderful. The hotel also offers a swimming pool. It also offered a dry sauna room which we enjoyed. There are changing areas, showers, and lockers in the pool/sauna area and the hotel will provide extra towels if needed.

Stayed in May 2024

Maybe a little noisy at night due to pubs in the area. Couldn’t get the room service to work with the QR code on the menu (but calling worked and food was great!)

Location is simply the best - get a room with a view to the castle. Close to restaurants and everything in Old Town.

Stayed in May 2024

There was nothing to dislike, nothing whatsoever

The location was brilliant, right on the charming Grassmarket with bars, restaurants and all the sights close by. The staff were friendly and helpful, and everyone, including the receptionists, the staff in the restaurant, the staff in cleaning as well as those who seemed to work in the hotels administration were all so smiling, polite and welcoming, and contributed in creating an atmosphere of comfort and homeliness. Last, but not least, the breakfast was amazing!

Stayed in May 2024

The room was just okay. Didn’t like the bathtub—would have preferred a walk in shower. The bathtub was pretty high, so I wouldn’t recommend for elderly people.

The location was perfect—right in the middle of everything.

Stayed in May 2024

The staff were super helpful after I had a fall on the street. One woman receptionist brought me an ice pack unsolicited. The view from the room was great. The room was very comfortable. The best part was the staff.

Stayed in April 2024

We were fortunate to have unusual hot days and rooms were very hot and even tough our room has a portable AC , the other family that do not travel with us did not have it

Great location closed to all the attractions and restaurants

Stayed in May 2024

Love this hotel, it has everything you need. It’s very comfortable and clean and in an excellent position. A bit pricey but worth it. Really nice touch with the water stations in the hotel. Wish more places did this!

Stayed in May 2024

Bed wasn't super comfortable, but can't complain about anything else.

The room had everything I needed. Breakfast was delicious too. Service was very helpful. Location can't be beat. Central to all the big tourist locations.

Stayed in May 2024

Fantastic location , walking distance to restaurants and bars plus beside the wonderful Castle .

Stayed in May 2024

Parking available which was a bonus on our Scottish roadtrip. Great breakfast, with lots of choice. Excellent location - walked everywhere

Stayed in April 2024

Swimming pool was out of action for the first day and half which kids were disappointed about.

Comfy, great location. Nice area and lovely knowledgeable staff.

Stayed in April 2024

Swimming pool was out of action for the first day and a half which kids were disappointing about.

Great location, nice area. Room was nice and clean. Staff were lovely too! Room had a fridge too which was a bonus.

Stayed in April 2024

Location, breakfast.

Stayed in April 2024

Nothing

The view from our room.

Stayed in March 2024

Great location. Comfortable room

Stayed in April 2024

If being very picky was a bit tired in communal areas away from reception

Location and facilities

Stayed in April 2024

Pillows too flat.

Good location near all the old buildings

Stayed in April 2024

The breakfast was good with plenty of options but I do wasn’t think it was worth the £15/£17 price tag. The room had a wonderful view of the castle which was lovely and the location was great!

Stayed in April 2024

Beds too hard. Didn’t sleep well.

Location. Decent room size.

Stayed in April 2024

Rooms on the small side.

Location, friendly & helpful staff, parking

Stayed in April 2024

We booked this hotel as there is a pool however the pool was closed which we weren’t told about until we asked on arrival. Weren’t informed we could have used pool at another hotel until we were checking out!

Great location, clean and modern.

Stayed in April 2024

Location was incredible- castle views from room!!!

Stayed in April 2024

I enjoyed everything about the hotel

The location was perfect for our stay in Edinburgh. They were able to keep our bags when we arrived earlier than check in. Hotel staff were friendly and on hand to help. We did not get breakfast at the hotel but the area breakfast was served looked bright and open. The rooms were warm and the beds cosy.

Stayed in March 2024