Lake Road, Ambleside, LA22 9BX, United Kingdom
#2 of 11 hotels in Ambleside
Guests' ChoiceBased on 2050 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Michael
United KingdomRoom spacious with a lovely view. Breakfast very good and staff very helpful. Good location for touring the Lake District.
Stayed in May 2024
Reviewed: 16 May 2024
Kerry
United KingdomLovely breakfast, friendly staff, great location. Would come again.
Stayed in May 2024
Reviewed: 16 May 2024
Shilpa
United KingdomHaving to walk all the way through the hotel to get to the leisure spa.
Had really good facilities and friendly staff.
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United KingdomLack of towel rails in bathroom.
Excellent location. Excellent breakfast. Good pool.
Stayed in May 2024
Reviewed: 14 May 2024
Karen
United KingdomWe had a spa room, which was beautiful, the down side was the mattress was really hard and uncomfortable
The staff are friendly and helpful, the hotel is luxury and the bar area is very relaxing.
Stayed in May 2024
Reviewed: 13 May 2024
Sandra
United KingdomNothing it was great We didn’t have enough time there to enjoy the wonderful spa and pool
Really great welcome, lovely staff. Comfortable room large bathroom great linens and towels Breakfast was fabulous
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomThe bath was very narrow and bathroom really small. We stayed on the 2nd floor and the floor was very creaky, which made us tip toe the entire time!
Great location in Ambleside with secure off road parking. Room was good and bed was comfortable. Staff were friendly. Good breakfast. As this was a last minute, one-night booking, we weren’t able to take advantage of the spa facilities, which was a shame.
Stayed in May 2024
Reviewed: 13 May 2024
Lawrence
United KingdomThe room was on the small side, and also the bathroom.
Good facilities, pool, spar, restaurant and bar.
Stayed in May 2024
Reviewed: 13 May 2024
Susan
United KingdomNothing
Loved the restaurant for breakfast, plenty of food choice hot & cold options, plenty of space for moving around the tables. The hotel has beautiful lounges with plenty of seating areas, staff very friendly. Our room was in one of the outer buildings from the main hotel, but it was beautiful, very spacious and really quiet for sleeping.
Stayed in May 2024
Reviewed: 13 May 2024
Sheila
United KingdomLiked the spa facilities, tasty breakfast. Friendly helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Claire
United KingdomThe room was clean and big with modern features
Stayed in April 2024
Reviewed: 10 May 2024
David
United KingdomWe were away for my 60th birthday so booked a spa room which was excellent but we were looking to enjoy a lay in on my birthday and we were awoken by staff before 9 to clean room when breakfast went on until 10.30. Spoilt my birthday a bit when we were both getting away from pressures of work.
Staff were excellent where we encountered them but we were out all day and out for meals on a night
Stayed in May 2024
Reviewed: 10 May 2024
Louise
United KingdomNeeds a few more loungers if possible around the pool, not a fan of the swing seat.
Great location; lots of comfy sofas to relax in the evening(quiet enough to read). Exceptionally friendly staff especially at breakfast, fabulous not to queue at breakfast buffet and be waited on. Enough parking whatever time of day. Great sized room with plenty of storage. Lovely spa and nice and warm by the pool.
Stayed in May 2024
Reviewed: 10 May 2024
Louise
United KingdomShame there isn’t much room for loungers around the pool.
Fantastic location no need to get in the car for days and very comfortable. Super breakfasts and staff
Stayed in May 2024
Reviewed: 9 May 2024
Alison
United KingdomEverything’s much needed breaknothing
Stayed in May 2024
Reviewed: 8 May 2024
Rachel
United KingdomThe room was quite small and dated. I’m not quite sure the room would be 4 star more like 3. The hallways smelt like fish which wasn’t so nice.
The spa was lovely, the staff were super friendly. The location was perfect. The breakfast staff were really nice! The bed was comfy and it was nice to have a balcony.
Stayed in April 2024
Reviewed: 8 May 2024
Kathleen
United KingdomI was sharing a room with a friend so it would have been nice to have a bigger room
Very welcoming felt like it was well maintained and looked after
Stayed in May 2024
Reviewed: 6 May 2024
Ian
United KingdomA few areas that need painting/ decoration.
Comfortable room which was a good size. Having a hot tub on balcony. Central for town. Amazing breakfast
Stayed in April 2024
Reviewed: 6 May 2024
Kelly
United KingdomThe decor of our room could be modernised.
The staff were very friendly and professional. The room was clean and the bed was comfortable. The breakfast was very tasty and served by lovely staff. We will be cack soon with friends to enjoy again. Thank you very much.
Stayed in May 2024
Reviewed: 3 May 2024
Michael
United StatesBathroom needs to be caulked, stairs in emergency outside gym needs to be clean.
Room, shower, staff,breakfast.
Stayed in May 2024
Reviewed: 3 May 2024
Paul
United KingdomFurniture in room is a bit dated but shouldn’t put you off
Great location, facilities and very clean
Stayed in April 2024
Reviewed: 30 April 2024
Annabella
United KingdomWe didn’t stay long enough
It’s a beautiful hotel The staff are absolutely fantastic Can’t fault anything
Stayed in April 2024
Reviewed: 30 April 2024
Mark
United KingdomRoom a little dated & breakfast slightly disappointing.
Location,gym/spa facilities & staff
Stayed in April 2024
Reviewed: 29 April 2024
Andy
United KingdomNothinh
The staff are always efficient and helpful. The room as always was great and always clean. We have stayed in the Salutation on many occasions and are never disappointed.
Stayed in April 2024
Alt Schwerin, Germany
Kronberg im Taunus, Germany
Taipei, Taiwan
Cala Llonga, Spain
Tangalle, Sri Lanka
Thach Loi, Vietnam
Madoc, Canada
Berezovy Log, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content