Reviews of Hotel Ambassadeur 3 stars
St Clement Bay, St Clements, JE2 6SB, United Kingdom
#3 of 3 hotels in St Clements
Guests' ChoiceReview score
Based on 552 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
8.7
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Facilities
8.0
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Staff
9.0
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Value for money
7.9
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Free WiFi
9.1
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Reviewed: 20 May 2024
David
United Kingdom3 reviews9.0“Beautiful view”- • Business trip
- • Group
- • Double or Twin Room with Sea View
- • Stayed 2 nights
Evening meal was a poor choice with limited options and the menu given out the night before. Breakfast could have had more choice. The room specifications on the booking where not followed, we required 1 double and a twin room and they gave us 2 double rooms.
The hotel was perfect location with fantastic view. Breakfast was ok
Stayed in May 2024
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Reviewed: 20 May 2024
Campbell
United Kingdom1 review9.0“Clean, comfortaable and friendly staff.”- • Leisure trip
- • Solo traveller
- • Budget Double or Twin Room
- • Stayed 4 nights
Good choices.
Stayed in May 2024
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Reviewed: 16 May 2024
Ruth
United Kingdom5 reviews1 helpful vote8.0“Well postioned,friendly staff and efficient . Excellent food but hotel rather tired and needs update”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
The room overlooking the sea was far too hot and very unbearable as it had large glass windows exposed to the sun. Desperately needs air con. Fan provided but didn’t really achieve much. After 3 days requested a room out of the sun but forfeited the sea view.
Receptionist was excellent- very helpful. Staff were friendly and efficient.
Stayed in May 2024
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Reviewed: 11 May 2024
Robert
United Kingdom1 review8.0“Ideally located for busses to St Helier, A transfer ticket enables you to take two journeys.”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 4 nights
completely satisfied with everything provided by hotel
The breakfast was very good with a good choice, The staff were efficient and friendly. The room was cleaned daily and the bed comfortable. Extra tea and coffee etc available from reception on request.
Stayed in May 2024
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Reviewed: 11 May 2024
Frank
United Kingdom6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Budget Double or Twin Room
- • Stayed 4 nights
The room was really hot with no access to control the setting. The underfloor heating pipes meant that the cold tap ran warm water. We had to constantly have the window open which was next to the pool. The hotel had two functions on and a whole load of people of a cancelled flight on our last day. The dinner service and quality of the food was definitely affected by the busyness of the place.
Staff very friendly and attentive when anything requested. Location fabulous for our needs as visiting family in the area. The first few meals we had in the restaurant were great.
Stayed in May 2024
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Reviewed: 2 May 2024
Pam
Switzerland59 reviews6 helpful votes9.0“Great place to explore the island from”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 4 nights
- • Submitted via mobile
Very nice location, friendly staff, free car park, dogfriendly.
Stayed in April 2024
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Reviewed: 1 May 2024
Jan
United Kingdom41 reviews5 helpful votes8.0“A lovely hotel with friendly, helpful staff.”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 4 nights
All clean and tidy but appearance a little dated.
A lovely hotel. Had a problem with the mattress first night but this was resolved next day with a replacement. Staff very all very friendly and attentive. Asked for sea view which we had. Lovely view out.
Stayed in April 2024
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Reviewed: 1 May 2024
Russell
France1 review8.0“Very good”- • Leisure trip
- • Couple
- • Budget Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
All good
Stayed in April 2024
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Reviewed: 30 April 2024
Keith
Jersey50 reviews2 helpful votes9.0“excellent”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 2 nights
Car parking was good but could be better organised
good choice of food for breakfast,food very good Dinner was also very good & ample. Our room overlooked the south east coast ,with an excellent view ,but still very quiet
Stayed in April 2024
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Reviewed: 28 April 2024
Anne
United Kingdom17 reviews8.0“friendly staff great location , I would go back.”- • Business trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms were a bit a tired in need of decoration
great location and staff very efficient
Stayed in April 2024
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Reviewed: 27 April 2024
Frances
Jersey1 review9.0“A beautiful relaxing stay in a lovely hotel”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
No air con in the bedroom and the windows were locked! Far too hot and it’s only April!
Location, great food and lovely staff
Stayed in April 2024
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Reviewed: 13 April 2024
Ebenezer
United Kingdom3 reviews8.0“Comfortable”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Comfortable room. The breakfast is great.
Stayed in April 2024
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Reviewed: 13 April 2024
Grant
United Kingdom7 reviews8.0Very good- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Good parking. Easy access to rooms. Simple room at a good price. Exceptionally quiet with no outside noise.
Stayed in April 2024
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Reviewed: 12 April 2024
John
United Kingdom1 review9.0“It was very enjoyable and we shall look forward to returning in the future.”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 6 nights
We have no complaints about the hotel or our stay there.
The room was spacious by comparison to other hotels. The breakfast was substantial with a good choice. The room had a very nice sea view. The hotel was very well furnished and maintained. The hotel had plenty of parking space.
Stayed in April 2024
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Reviewed: 11 April 2024
John
Guernsey18 reviews8.0“It provided for our needs for the ten hours we were there”- • Leisure trip
- • Couple
- • Budget Double or Twin Room
- • Stayed 1 night
We didn’t like being charged for two rooms when as a married couple (54years) staying for one night we were told that we had booked two rooms so therefore had to pay for two rooms. Two gentlemen were checking in at the same time and they needed two rooms so I wonder whether a finger had pressed both bookings for the same requirements. Not a pleasant experience when checking out from a less than sympathetic gentleman insisting on the second room being paid for.
The breakfast was very good
Stayed in March 2024
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Reviewed: 11 April 2024
Rebecca
United Kingdom8 reviews7.0“A small, clean, comfortable room in a dated hotel. Pricey for what you get”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The price was high for off-season at a hotel covered in scaffolding and a very small room.
The room was compact but clean, comfortable and warm.
Stayed in March 2024
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Reviewed: 10 April 2024
Shaun
United Kingdom28 reviews4 helpful votes7.0“Fun visiting family”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Would have loved a sea view but my room was nice
Old fashioned hotel close to the water with excellent bus lanes link into St Helier and beyond.
Stayed in April 2024
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Reviewed: 9 April 2024
Joanne
United Kingdom10 reviews8.0“Convenient for visiting family nearby. Good bus links.”- • Leisure trip
- • Couple
- • Double or Twin Room with Sea View
- • Stayed 3 nights
We did not dine in the restaurant because of the limited times for evening dining and the menu looked quite basic and limited compared to many other Jersey restaurants. Personally, a little too much neon lighting for us in the bar and restaurant, even at breakfast time. Others might like this, though.
Very friendly staff. Very comfortable bed and clean, spacious, light room. View a little spoilt by scaffolding, but this was to fix problems caused by the terrible winter storm, so understandable. Would have like to have been aware of this beforehand.
Stayed in April 2024
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Reviewed: 7 April 2024
Steven
Guernsey27 reviews1 helpful vote8.0“Excellent staff and food spoiled by appalling room”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The smallest single room i have ever stayed in …. Totally unacceptable accommodation at that price… basically a large cupboard with a bed
Superb friendly efficient staff
Stayed in April 2024
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Reviewed: 6 April 2024
James
United Kingdom11 reviews8.0“We would happily stay again and the staff were charming”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Not so keen on the pillow as I like a soft feather pillow!
Comfortable bed large bedroom with a sea view delicious breakfasts all excellent near our daughter.
Stayed in April 2024
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Reviewed: 22 March 2024
John
Guernsey18 reviews8.0“It was very short. 11 hours”- • Leisure trip
- • Group
- • Budget Double or Twin Room
- • Stayed 1 night
The breakfast
Stayed in March 2024
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Reviewed: 19 March 2024
Claude
Guernsey97 reviews3 helpful votes8.0“Friendly practical hotel to stay”- • Leisure trip
- • Group
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Nothing, just look a little dated however rooms were starting to get updated
Very helpful and friendly staff, clean and practical
Stayed in March 2024
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Reviewed: 9 March 2024
John
United Kingdom1 review9.0Superb- • Leisure trip
- • Group
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Friendly staff great location
Excellent
Stayed in March 2024
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Reviewed: 4 January 2024
Graham
France13 reviews8.0“Excellent especially the staff”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 11 nights
The bed was not the most comfortable
The staff were wonderful and friendly. The location suited my requirements, due to travel disruption caused by bad weather extending my stay was not a problem
Stayed in January 2024
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