The area of the hotel was very noisy (street noise at all hours). The people coming in late at night were very noisy. I wouldn't stay here if expected a good nights sleep.

Stayed in May 2024

Bathroom a little small and would of liked a bath in it . Having just run the London Marathon ,was desperate for a soak .

The hotel was spotless and the staff were lovely , great location , right near the tube .

Stayed in April 2024

Shared shower 😅

Great location

Stayed in May 2024

Could hear the tubes rumbling below! No breakfast on offer. Hallways are narrow so difficult to negotiate with luggage.

Very close to St Pancras and Eurostar. Helpful staff. Room was tiny but clean and adequate for our overnight stay.

Stayed in May 2024

The window in the room was open but could not adjust. Window was over front entry and during the night people smoked on front stoop. It would have been nice for them to move away from the building, if possible.

Location was great for transportation on the tube. Helpful and friendly staff 24/7. Very accommodating. The room was small (which was expected) and clean. Shower was great and all was in working order.

Stayed in May 2024

small room but it's common in London

Staff was friendly. Though there was no lift in the hotel and we had to go up to our room with many steps, staff helped me to the room. It was very kind. Very close from station, and they were happy to let us our laggages left before check in.

Stayed in May 2024

You can hear the trains in the basement

Good location, clean and nice

Stayed in May 2024

The place is excellent. It was convenient for all my travel needs. I felt safe in the area walking by myself. The room was suffient to my needs. It has coffee and tea. It was easy transfer for me from the Heathrow airport using the Piccadilly line. The place is accesible to bus and Kings Cross station for the tourist spots I visited. It was easy transfer for me going to Paris too because the place is right across to Saint Pancras. Excellent location.

Stayed in April 2024

The location is excellent for elderly people like me coming off the Eurostar! I was offered a choice of 1st floor room or one higher up I only had a short stay but would definitely use this hotel again

Stayed in May 2024

Very noisy. Both outside and the floorboards are very loud throughout. Kept waking up on both nights and didn't sleep well, although thr bed was comfy. Drumk people ringing the door ell and generally a loud environment. Not having own toilet and having to go along corridor was a little bit of a put off, but I knew this when I booked

Very central, easy to get to. Clean and friendly establishment. Room size was ideal for a solo traveller and use of luggage store on departure day which was free, although website says there is a cost. So that was good.

Stayed in May 2024

Great location, very friendly staff..Would definately stay again

Stayed in May 2024

Our room was on the top floor. Scary without fire escape.

Great location

Stayed in May 2024

Arriving late and having to climb to floor three with heavy bags as no lift.

Location and price was good and room had everything I needed for my overnight stay before catching Eurostar.

Stayed in April 2024

The man who checked me in was very pushy about me checking out early and asked me several times if I wanted to check out early even though my arrival was almost 8 pm. Also- the room was spotless, but the pillows are VERY used and VERY thin.

Location to the train station in central London.

Stayed in April 2024

The room had no en suite (as advertised) and was quite small, and the bed, although comfortable, was also small, maybe 6 foot by 4 foot.

The hotel has been recently refitted with modern fitting and decor, a pleasant change from the drab feel of other other hotels in the area. The room was quiet, the receptionist was very friendly and helpful and the location was nice and near the station.

Stayed in April 2024

Great location for the Eurostar also anyone wanting to stay in London for a few days as central to Kings Cross St Pancras and the road it is on is surprisingly quiet for such a central location

Stayed in April 2024

No lift. Some bathroom facilities under refurbishment

Good location, helpful staff. Very clean. Good value for money

Stayed in April 2024

Toilet was too close to the sink so the en-suite was too small

Good location, close to train stations

Stayed in April 2024

Tiny bedroom & bathroom

Convenient for St Pancras International Station

Stayed in April 2024

Convenience

Stayed in March 2024

Ridiculous room on ground floor so people on pavements outside were inches away. Bed too small. No way that was a double. Bathroom way too small.

Location good, Staff lovely as always

Stayed in April 2024

The room are we stayed was not soundproof and just under main hall.

Location, clean, kid friendly, lots of snacks and breakfast box is great

Stayed in April 2024

My husband is 82, and we asked for a ground floor room. They put us on the first floor. We moved to a room in a building across the road which had been refused by another guest because it wasn't in the main building. I think it should be made clear that the hotel operates out of two buildings

The location was good

Stayed in April 2024

Small room but it’s London lol

Great location next to well connected underground

Stayed in March 2024