Breakfast options Noise in room No air conditioning

Location Lift available Easy checking in and out

Stayed in May 2024

Comfy beds and good ensuite.

Stayed in May 2024

Our "sea view" was bogus from the floor we were on, just a filthy roof, and no "sea view". If you don't have it, don't advertise it. This 3 star hotel is nice but older. Not worth the price I paid. Not up to 2024 standards. The elevator capacity is 2 people. Not up to international standards.

Excellent buffet breakfast, excellent receptionist, Asked for a fan and got one. Perfectly close to the train station downtown. Close to restaurants and shops. The pub area, breakfast room and salons were spacious, quite nice.

Stayed in May 2024

The room was extremely HOT with the radiator off and the window open. I couldn't find where the heat was coming from to stop it but the room just kept getting hotter and hotter. It did cool down a small amount overnight but by morning it was back to hot

Good location.

Stayed in May 2024

Not much parking out front and with the scaffolding it wasn’t obvious there was further parking round the side. The room was incredibly warm even with the window open. It was a steep price for one night that didn’t include breakfast. Food was fine, run of the mill but felt overpriced for what is was.

The location was handy n easy to find. The rooms were clean n the majority of staff were friendly n helpful. Near a public carpark when onsite parking full.

Stayed in May 2024

Hotel a bit tired, could do with an update and noise from other bedrooms quite noticeable.

Excellent staff, especially James in the Bistro and young waiting-on staff. Reception staff very welcoming and helpful. Food in bistro was excellent and very good breakfast. Excellent location to amenities.

Stayed in May 2024

This is a 3 star charging 4star prices…. Money needs to be spent …. There are signs of dampness and paper peeling around the windows .. the bathroom has seen better days and needs to be replaced …. The overall decor needs to be thought thru …. Brown is not a colour today

Position was excellent .. very clean staff excellent and food was good

Stayed in May 2024

Expensive. Food and wine were mediocre.

Location and pleasant staff.

Stayed in May 2024

The rooms need some TLC in the bathroom telephone socket in the bathroom. Hard get temp in the shower and shower van not working and tiles and fittings very old

I love fortwilliam we were up for the world cup .staff in the hotel very helpful the beds were very comfortable. But the rooms need some TLC .

Stayed in May 2024

Shower wasn’t very warm on arrival but rectified in the morning

Great breakfast , perfect location, friendly staff

Stayed in May 2024

No hot water on the date of my stay but everything else was fine

Stayed in May 2024

poor shower pressure, but managed OK.

quiet room location, clean good facilities

Stayed in May 2024

The staff for breakfast lacked professionalism and seemed as though they didn't want to be there. It is a very old hotel that needs a bit of TLC so don't go there expecting a shiny brand new hotel. Our stay was still enjoyable, it just needed a face lift. We stayed 2 nights, got there late the first afternoon, we were on the Jacobite all day the next day and stayed that night, drove to Glencoe the next morning.

The location is perfect for access to Fort William train station to board the Jacobite steam train, the walk is less than 2 minutes. Very close to High Street where there are lots of great pubs and restaurants. The shower was good, beds were comfortable at large. Reception staff were tentative and friendly on arrival. The hotel is old but it has a lot of nostalgia, we loved the creaky floors and all round feel of Faulty Towers 😆

Stayed in April 2024

The décor is a little tired and the car park at the back needs some work.

Rooms clean and quiet, staff polite and helpful, bar not too expensive, breakfast vey good.

Stayed in April 2024

Building was in need of referb. Ceiling paper was in poor condition in my room9

Great part of town. Grand old building

Stayed in April 2024

everything is old

Stayed in April 2024

The breakfast was buffet but some of it was tasteless or had been in the heating trays a while

Comfortable and clean with helpful staff,excellent shower

Stayed in April 2024

the hotel is a bit old with much needed updates, pretty run down. We were not able to eat at the Bistro, they were booked.

I had the wrong day for my booking and if it wasn't for Celest we would have had no place to stay. We did not care what room we received just to have one was a blessing just like Celest. Great staff. Breakfast was good

Stayed in April 2024

It's a bit expensive for what you get

Very comfortable and clean. And friendly helpful staff...

Stayed in April 2024

Handy central location. Comfortable room with good facilities.

Stayed in April 2024

Location was ideal, within five minute walking distance of the town centre.

Stayed in April 2024

Somewhat worn and outdated

Convenient location, good value, good food

Stayed in April 2024

Room a bit hot

Great location good breakfast

Stayed in April 2024

Nothing

Location, breakfast

Stayed in April 2024