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  5. Reviews of Twyne House Apartments

Reviews of Twyne House Apartments 4 stars

80 Back Church Lane , Aldgate, Tower Hamlets, London, E1 1LX, United Kingdom

#1160 of 5,269 Holiday rentals in London

Guests' Choice

Review score

Based on 220 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 24 April 2024

    8.0
    great
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    depositum

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice and quiet
    • Leisure trip
    • Solo traveller
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 10 nights

    The only thing that I wish was included in the apartment would be a coffee press or a coffee machine. Fortunately, there is a coffee place right on the opposite side of the apartment .

    The place was great, the location as well and the communication was also great. Whatever was needed there was always almost immediate reply, which was important.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We felt that there could have been more appliances for a self catering flat, such chopping boards and cleaning products. We also found the beds a little hard.

    It was clean, the host was super friendly and helpful and the location was nice and central.

    Stayed in April 2024

  • Reviewed: 7 March 2024

    7.0
    Nice apartment, close to tube, poorly stocked kitchen, watch out for cash deposit request on arrival
    • Leisure trip
    • Family with young children
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 5 nights

    The biggest issue is that they requested a £500 deposit on arrival to the apartment to be paid in cash. This was not stated prior to making the booking. It did state it in a post-booking email, but it was too late at that stage as I had paid for the apartment. I think this must be intentional, because I would not have booked it if I thought I had to pay a £500 cash deposit with no comeback if they just decided to keep it. 7 Rating is mainly because of this. I'd give it an 8-9 otherwise. I have no issue paying a deposit, once it's through the booking site by credit card and has some rules and ability to get it back easily. This was a big issue for me, so we refused to pay the deposit and they accepted that. In general, the apartment was nice, clean, good facilities, good showers and toilets and a nice kitchen. However, there was a constant dull humming sound from the heating or air conditioning system that seemed to be there 24 hours a day. I sleep well so was not a major issue for me. The heating system was complex and no clear instructions on how to adjust it. The following are minor items directed to the owner / host to address, and would not stop me from renting this apartment again: - No sharp cutting knives, bin holder broken, only one frying pan which was warped and so didnt sit flat on hob and so didnt heat properly, only 1 bedside locker in main bedroom (so all my bedside stuff had to go on the ground next to the bed), only one teaspoon, no thongs and general poor supply of utensils. There were no instructions on using any of the equipment like you would get in a good AirBnB.

    Check-in was fairly seamless. instructions on access, keys, and the apartment were also ok.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Decent apartment for city trip with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The beds were definitely a huge let down. It was described as 2 bedrooms with 2 double beds. One of the double beds was about 110 cm wide by 180 cm long. I don't consider this a double bed. And the bigger bedroom had a bed which was about 160 cm wide by 200 cm long. With no pull out couch available it was a pretty cramped sleeping arrangement for 4 fully grown people. Also a bit weird is that the towels were changed but the garbage wasn't removed nor toilet paper added. We also missed a coffee maker in the kitchen. The furniture in the living room was a bit dated (torn seating on the chairs etc). And there was a constant smell of weed which we thought was quite funny. Location wise it was ok for connecting underground and busses. Plenty of supermarkets nearby. Not really a restaurant location. Oeh and the cash deposit was horribly inconvenient because when you come from abroad first drawing cash and then exchanging it back to own currency will easily cost you a substantial amount.

    It was a very spacious apartment, we loved the balcony and my daughters loved Netflix on the tv. Shower had a decent water pressure. Very clean overall.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    My stay within my means was excellent .
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness , good location.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 8 nights

    Poor state of the common areas and interior finishing, lack of overall recurrent repairs although building was relatively new. Wall stains and chipped furniture and tableware, dirty couch and stinky duvet, defective windows, very poor internet service.

    Hospitable and patient host. Very good value for the location: quiet area in the vicinity of the City and Tower of London and close to Underground stations and amenities. Decent apartment with all necessities in the bathroom, bedroom and kitchen. Good heating.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Poor Internet network

    Location and size of the apartment

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 2 nights
    • Submitted via mobile

    TV is not working only YouTube is working the kitchen property is need clear information

    clean and location and Safety

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The mattresses were uncomfortable, they need a change in that sense.

    The relation between quality and price was very good. The location is amazing as well.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    Would definitely book this place again.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights

    The £500 cash deposit is a bit of a problem. But we were able to pay it in euros and got it back the evening before we left. However, it would be nicer to have the option of paying the deposit by card. The flat was equipped with everything except a hairdryer, which would have been good.

    Very nice quiet place near Tower Bridge. Nice host who was easy to contact via Whats App. Check in went smoothly and the housekeeper was very nice. A fairly quiet place (apart from some noise on Saturday night from the pub next door) which we really liked.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    Modern ,Comfortable appartment with perfect location in City of London .
    • Leisure trip
    • Family with young children
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 4 nights
    • Submitted via mobile

    Required to pay 500 pound as a deposit for 4 days stay which was too much .

    Enough big ,location ,facilities, staff

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Correct for a short stay
    • Leisure trip
    • Family with young children
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 3 nights

    - No early check-in possible, and check out ensure to have the time formally agreed, we lost 2h on the morning by waiting them, - huge garantie to be provided in cash, - only 1 towel per person available, - no coffee machine (Nescafé powder provided), - the mattresses are ultra soft, - the building does not have a street number, so we spend time to know where to stop.

    We have a number to contact before arriving, they are flexible for welcoming. The person is nice and attentive, ensuring we have everything at the check-in. The appartement is located not so far from bus and metro (10min food), and it is corresponding to the description and pictures.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 7 nights

    Didn't read the T&Cs and was therefore shocked by the 500GDP holding deposit (which I got back in full). Also HAD to be cash not credit card, most unusual. I used the bathroom with the bath-shower. OH&S issue - no anti-slip mat or rail to hold on to (quite a high bath). Pointed this out to the manager when he did his final inspection. AC doesn't work properly - manager said it was underfloor heating. If this was the case, turn it off and reset the in home displays so that they operate correctly. Must be costing a fortune in electricity bills per apartment.

    Spacious apartment, well appointed. Opening windows.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Quality-price was very good, until the weather was good! :))

    The contact person, Mehdi was very nice, he open for us on 2 minits after the call. The apartament nice and big enough for our family. 10 minits walking to the Bridge of London and 8 minits to the Tower of London. Parking at 2-3 minits down the street ,City Car parking service for 15 £ per day only. All good!

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    It was a nice stay and Mr. Mehdi was very cooperative.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    They charge GBP500 as cash deposit. I think GBP 200 should be sufficient. Having said that they have refunded the amount on our check out time.

    Apartment was cleaned and had all the necessities. Security system was very good and building was very safe. Restaurants and groceries are available within the walking distance.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Value for money in a vibrant neighborhood close to metro
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    benches need to be replaced, they are really not comfortable

    Perfect location and value for money

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    I would like to appreciate Mr.Mahdi for smooth check-in & check-out and he was very supportive.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Corridors was stinky, needs to be cleaned and ventilated.

    Apartment was neat & clean

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    it is ok for me and for family.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights

    Elevator would be good.

    Amenities were quite good. Room M2 was quite okay, with a spacious living room. newly furbished bathroom. The location was perfect.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Relatively good money valur
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Toilet needs improvement 1) hot water not readily available 2) water closet leaks

    Kitchen was well stocked and big

    Stayed in September 2023

  • Reviewed: 14 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    Wi-Fi

    location

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Well located and an easy walk to the subway and nearby Sainsbury’s and Amazon stores.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    We were close to the Tube, location was good just very warm inside the staff were friendly and quickly responded with an
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Unfortunately it was very warm with low circulation of air considering it was low to mid 70s degrees outside. There wasn’t any air conditioning just fans in each room and the windows are designed in such a way that do not let much air in.

    The place was clean, well equipped with what we needed and up-to date accommodations!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    Great Stay
    • Leisure trip
    • Family with young children
    • Two bedroom apartment with 2 private bathrooms
    • Stayed 4 nights

    Poor Wifi, Poor Ventilation. Required 500 in cash deposit. Luckily we had that. Otherwise, we would have to look elsewhere.

    Clean place. Decently equipped. Great Host/Manager

    Stayed in July 2023

Showing 1 – 25

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