8 Atholl Road,, Pitlochry, PH16 5BX, United Kingdom
#7 of 19 hotels in Pitlochry
Guests' ChoiceBased on 1054 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.5
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Robert
United KingdomAbsolutely nothing
Staff and breakfast were beyond expectations. Richard and Big Karen make the hotel what it is. Highly recommend to anybody definitely will be back
Stayed in May 2024
Reviewed: 26 May 2024
Jane
United KingdomNothing. Only stayed one night and suited our needs perfectly
Easy to find and close to town. Room very comfortable and everything we needed. Left earlier than breakfast available so a packed breakfast bag was given to us in check out which was lovely.
Stayed in April 2024
Reviewed: 25 May 2024
Barbara
United KingdomA personal preference but I found the bed very hard, with very firm pillows, however wouldn't put me off going back!
Room was comfortable with 2 good armchairs, the bathroom was clean and plenty of hot water. Hotel felt wecoming and staff were friendly and helpful. Breakfast was delicious with the best scrambled egg!
Stayed in May 2024
Reviewed: 25 May 2024
Jogee1603
United Kingdom10 minute walk into town.
The breakfasts were very good. The staff were very helpful. Nothing was any trouble. Would go back again. Very happy with the cleanliness of the room.
Stayed in May 2024
Reviewed: 24 May 2024
Alan
United KingdomNothing we were happy with everything
Very clean and in a convenient position.The staff were very friendly and the breakfast was excellent.
Stayed in May 2024
Reviewed: 23 May 2024
Douglas
United KingdomOnly minor problem was the pillows needed replacing or a choice of softer ones and rooms a bit on the small side.
The hosts were exceptional and couldn't have been more help. Breakfast was relaxed and plenty of choice and very tasty. Location fine and just a short stroll into the town.
Stayed in May 2024
Reviewed: 21 May 2024
Sean
CanadaWas a bit loud in the rooms in terms of other doors closing and people talking in the hall.
Good family room, breakfast was great and made to order with help yourself extras. Easy walk into central town. Nice sitting room available with little pay bar for a drink. Great water pressure in shower.
Stayed in May 2024
Reviewed: 20 May 2024
Linda
United KingdomNothing. Value for money
We have stayed before. Happy with everything. Hot, fresh breakfast. Attentive, cheery staff
Stayed in May 2024
Reviewed: 19 May 2024
John
United KingdomLovely room and an excellent breakfast. Plenty restaurants within easy walking distance.
Stayed in May 2024
Reviewed: 17 May 2024
Cale17
SloveniaHotel is in very nice small town. Also room are okay, for breakfast you can order something from menu. Next to self service oatmeal, ham, cheese. Good for the price
Stayed in May 2024
Reviewed: 16 May 2024
Shona
United KingdomNothing
Breakfast excellent room very nice spotless clean staff lovely and friendly
Stayed in April 2024
Reviewed: 16 May 2024
Eddie
United KingdomOnly issue was that we couldn’t stay longer 😊
The breakfast was exceptional as were the staff, Karen and her colleagues made you feel you were really being catered for, made you feel special. Such a friendly and welcoming atmosphere.Room as well was superb along with the huge bed, loved it all and location was perfect, will defo be back.
Stayed in May 2024
Reviewed: 16 May 2024
Florian
GermanyVery friendly staff who helped us with all our concerns. (Many thanks to Big Karen) Rooms were clean. The furniture is a bit old but the hotel is being refurbished. The breakfast was fabulous. We can definitely recommend the Acarsaid.
Stayed in April 2024
Reviewed: 15 May 2024
Andrew
United KingdomSo clean friendly and great location . Staff were fantastic! Breakfast served by Michael was delicious . We were so well looked after
Stayed in May 2024
Reviewed: 14 May 2024
Andrius
United KingdomTravelled there for a cycling sportive and was absolutely amazed by the dedication of staff to provide a super early (4:30am) breakfast for all the riders out there. Really fueled us and inspired us to go hard that day. We've met Karen and other staff who were not only witty and fun to talk to, but also very helpful and attentive. This place is amazing and we will go there next year for sure.
Stayed in May 2024
Reviewed: 14 May 2024
Brian
United KingdomThe Hotel was very dated and very much in need of redecoration throughout.
Although the Hotel was very dated and very much in need of redecoration, our room was very clean with a comfy bed. All the staff that we met were very friendly and helpful.
Stayed in May 2024
Reviewed: 14 May 2024
Jenny
United KingdomPerfect location for the Caledonian Etape and we really appreciated the very early breakfast for cyclists. Staff were fantastic - Big Karen and Michael could not have been more helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Miriam
United KingdomThe heating was on constantly in the corridors despite it being 24 degrees outside, which made the building feel extremely warm. It's a shame the hotel no longer does evening meals (especially at the cost of a stay). Floorboards were extremely noisy!
Great location on outskirts of Pitlochry and friendly staff. Delicious breakfast with gluten free and veggie options. The room was basic but clean and comfy. Lovely shower and kettle, tea, coffee, biscuits etc.
Stayed in May 2024
Reviewed: 13 May 2024
Jaydrath
United KingdomBed spring was protruding from double bed and hurt the back
Great location - peaceful and serene. Good breakfast options Proximity to city centre, restaurants, places to visit and train station
Stayed in May 2024
Reviewed: 11 May 2024
Wayne
United KingdomNothing
Very comfortable and great location
Stayed in May 2024
Reviewed: 11 May 2024
Helen
United KingdomFriendly staff. Spacious lounges. Very clean. Excellent breakfast. Central.
Stayed in May 2024
Reviewed: 10 May 2024
Brian
United KingdomGreat staff
Stayed in May 2024
Reviewed: 10 May 2024
Alexander
United KingdomEasy to access and had a good Car Park
Stayed in May 2024
Reviewed: 9 May 2024
Doru-alexandru
RomaniaOutdated rooms, poor soundproofing.
Good location, good breakfast. Clean towels and bedsheets. Nice staff. Large own free parking. Good location in Pitlochry.
Stayed in May 2024
Caleta De Fuste, Spain
Brighton & Hove, UK
Irvinestown, UK
Bosau, Germany
Yuchi, Taiwan
Coimbatore, India
Niseko, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content