Lakeside, Merston, PO20 1QH, United Kingdom
#2 of 5 hotels in Merston
Guests' ChoiceBased on 20 hotel reviews
9.4Cleanliness
9.8
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.3
Value for money
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 23 April 2024
Mark
United KingdomFor the price, one can not complain about anything ... even the weather :-)
Loved the care and attention from the owners .... For example, the milk we found in the fridge, the immediate response to our query on hot water temperatures
Stayed in April 2024
Reviewed: 12 March 2024
Lynn
United KingdomWe know it was out of season but unfortunate that the cafe/ restaurant wasn't open all day just for a cup of tea. Also the shop was closed. Luckily we had enough of the essentials for two days .
The caravan was perfect with everything we needed for a two night get away . The site was lovely, clean and tidy, surrounded by beautiful lakes.
Stayed in March 2024
Reviewed: 28 December 2023
Jenna
United KingdomNothing to dislike. The only improvement I guess would be to have WiFi available but it really isn't a big issue.
Great caravan. Extremely clean!!! Fab location, good communication. Really loved it all. Fire was lovely, TV was a great size. Nice Christmas touches. Will definitely be returning. Shower was amazing!!!
Stayed in December 2023
Reviewed: 3 December 2023
Bekki
United KingdomNothing it was perfect!
Lovely caravan! Everything you could need for your stay. We only stayed a couple of days but would have happily stayed a week! Nice decorations, even a little Christmas tree which my little boy loved! When communicating with the hosts they got back to be immediately and were really helpful.
Stayed in December 2023
Reviewed: 12 November 2023
Carrie
United KingdomThe property is in a lovely location surrounded by lakes and nature. The caravan itself, is very welcoming, clean, comfortable and is well equipped.
Stayed in November 2023
Reviewed: 7 November 2023
Natasha
United KingdomReally nice and clean
Stayed in November 2023
Reviewed: 5 November 2023
Catherine
United KingdomThere’s nothing to dislike about it 🙂 it was ideal for us as a family of 7-5adults and 2 children (13&9). Nice to book a location suitable for the whole family-and our very well behaved indoor cat 🙂
Everything, it felt lime it was home-home. Nearly as good as our own caravan 😉
Stayed in November 2023
Reviewed: 30 October 2023
Helena
United KingdomN/A
Very modern and spacious with everything you need. We will return.
Stayed in October 2023
Reviewed: 22 October 2023
Rebecca
United KingdomN/A
Very spacious, very clean, great stay with family & dog.
Stayed in October 2023
Reviewed: 18 October 2023
Beverly
United KingdomThere is nothing that I didn't like about this caravan
This was the best caravan I have stayed in , it was realy clean , the settee was very comfortable and the double bed was truly amazing ,the kitchen was really well stocked with everything you would need ,it was nice and warm and there was a lovly table with benches outside ,the location was beautiful it is by 2 lakes and there was some beautiful wildlife like geese and swans . A lovly peaceful location with a shop, swimming pool and bar and restaurant on site .and there are plenty of shops just a short drive away and the local hospital is also close by which is partly why i stayed at this location And the hosts were brilliant. Thank you
Stayed in October 2023
Reviewed: 17 October 2023
Dave
United KingdomCommunication with owners was fast and efficient, caravan is on a lovely site, easy to find with good facilities
Stayed in October 2023
Reviewed: 11 October 2023
Yan
United KingdomEverything is tiny. We are a group of three so we can spread out a bit. Will wish for a bigger room if we are a group of 6 or 8
Clean and cozy
Stayed in October 2023
Reviewed: 23 September 2023
Jane
United KingdomVery clean WiFi not very good , caravan was not easy to find even though we had directions caravan was very nice
Stayed in September 2023
Reviewed: 6 January 2024
Annabelle
United KingdomBedrooms and shower room smaller than our experience of other caravans; Parking space flooded and rather muddy; Lounge curtains were gaping due to missing hooks which we retrieved from windowsill; A curtain over back door would be a good addition to improve cosiness and privacy.
Location, warmth, cleanliness, kitchen facilities.
Stayed in December 2023
Reviewed: 12 April 2024
Andrew
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 April 2024
Natalie
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 January 2024
Mel
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 21 October 2023
Matthew
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 September 2023
Marie
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content