Toilet proximity to sink was a little snug & the shower was small

Bed was ultra comfortable

Stayed in May 2024

It could do with redecorating but I can't complain because everything worked.

Cheap and cheerful but good value for money with a good resturant and close to the Portsmouth ferry. Breakfast was quite cheap at 9 Euros but was very good.

Stayed in May 2024

Coffee and tea in the room would be good.

Location

Stayed in May 2024

More plug points in the bedroom.

Excellent food in the restaurant, nicely presented.

Stayed in May 2024

Very Fawlty Towers. Serving staff nice but slow. Have to pay for parking. A group of young men come round and try handles on cars so be careful. No tea or coffee facilities in rooms.

Restaurant was nice, room a little pokey, but comfortable. Breakfast OK... though a very strict one croissant rule is in force. Next to Brittany Ferries terminal.

Stayed in May 2024

Much as we love the Faro the rooms are in need of a re fresh. I suppose prices would then increase so don’t know really.

The staff are great- so friendly. The proximity to the ferry port, the improved breakfast is excellent.

Stayed in May 2024

Bit cramped in the breakfast area

Extremely convenient for the ferry port and for the Normandy beaches. Good parking and breakfast was good

Stayed in May 2024

Coffee or tea facilities would really up you rating arriving off or going on ferry.cup of tea or coffee is a must for most people.

Good location Close to ferry .staff friendly breakfasts are very good. room comfortable. have stayed quite a few times and will stay again.

Stayed in April 2024

the carpet in the room could have been clearner.

Excellent evening meal, Our dog was made to feel at home. Wonderful location to catch the ferry.

Stayed in April 2024

Management giving staff a hard time.

Welcome and reception. Restaurant and menu excellent.

Stayed in May 2024

Our bedroom smelt of wet dog, we are dog lovers but they'd obviously been dogs in there previously and the carpets were smelly so we had window open all night and were disturbed by Lorry's going to ferry, people were also banging doors late and NO WI-FI access, very dated

The staff were all lovely, dinner in the restaurant was good, location for ferry was excellent.

Stayed in May 2024

I think some people might say the decor is a bit dated. Had dinner in the restaurant which was lovely but a member of staff was rude to me.

Location is very good, only a few minutes from the ferry. Parking outside the hotel. Have stayed here before, nice room with bath and a view. Will stay here again.

Stayed in May 2024

Good restaurant onsite, very close to the ferry port

Stayed in April 2024

Nothing

Comfortable room, helpful staff, good restaurant, perfect location for the ferry

Stayed in May 2024

The bathroom needed a refurb! It seems rooted in the early 80s and has been through several, obvious repairs.

Basic and slightly outdated rooms, in need of a refurb. Staff are amazing - very friendly and helpful. Excellent location for the early morning ferry, but also close to the lovely beach and cafes/bars. We ate in the hotel in the evening. There is a reasonable, if slightly basic menu but the food was well cooked and the price comparable with other local establishments.

Stayed in April 2024

I wish there was more choice for vegetarians

Pleasant staff. Clean room.

Stayed in April 2024

The pillows we a little small

Very welcoming reception and quite bedroom at the rear

Stayed in April 2024

Great location. Comfortable rooms. Lovely restaurant

Stayed in April 2024

The room was a bit dated. I didn't like the toilet and sink/shower being in separate rooms

Friendly staff and excellent bar. Close to the ferry port.

Stayed in April 2024

No dislikes

A comfortable nights stay after a late crossing and before a drive south to our French home. We requested adjacent rooms, late arrival and breakfast for the party of 3 and all requests were accommodated with good communication. The staff were welcoming and efficient both on arrival and next day at breakfast. The rooms were of a good size and the beds comfortable. The hotel is obviously redecorating some rooms as one room newly decorated and one in need of redecoration but this did not detract from the stay. Everything worked as it should including the showerr which was easy to use. Breakfast was as expected with fresh bread and croissants with cereal, meats and cheeses. Check in and out was easy. Although on the main road to the port we were not disturbed by traffic noise although the occupants of the next room were noisy but not the hotels fault. We had stayed at the hotel some years ago and the experience this time was much improved and we would stay again.

Stayed in April 2024

It is quite noisy due to lorry traffic but that can not be helped as it is next to a port

Staff at the hotel are fabulous, really convenient for ferry. Great location.

Stayed in April 2024

Maintenance of room - toilet constantly sounded as if it was filling, noise from othet rooms

Friendly, helpful staff. Good restaurant

Stayed in April 2024

Manager was a bit a abrupt and seemed stressed. Only 1 croissant per person for breakfast.

Waitresses in the evening were great

Stayed in April 2024

Some of the facilities listed on my confirmation did not exist. eg. Socket near bed, Dressing Room, Alarm Clock, Executive Lounge Access, Telephone. Whilst these items are not crucial to my holiday there may be some guests arrive who are expecting them. The area where the buffet breakfast is situated is far too small causing a bottleneck when there are more than two people trying to access it.

Location, Friendliness of most of the staff, particularly the two ladies working in the restaurant at dinner.

Stayed in April 2024