nothing

I recently stayed at this hotel and had an amazing experience. The location is perfect, with many attractions and restaurants nearby. The front desk staff was welcoming , especially Christophe, he helped so much and thank you for making Toulouse like home! Their service throughout my stay was exceptional. Every staff member was professional and attentive, addressing all my needs promptly. Overall, this hotel exceeded my expectations in every way. recommend it!

Stayed in May 2024

The double bed is two single peds pushed together. Having said that, the bed is comfortable.

Great breakfast, both in terms of choice and quality. Modern decor and comfortable room. Location is good too as all attractions and train station are within walkable distance. Helpful and friendly reception staff. A really enjoyable stay!

Stayed in May 2024

Good Location, enjoyed the feeling of not being in a large hotel

Stayed in April 2024

Everything went well - thank you!

The first room we were given didn't have any view so we requested a change, which they were able to do. We really appreciated the willingness to accommodate our request. We stayed for three nights and found the location ideal, especially since we had a train to catch the last morning. It was an easy walk to the train station.

Stayed in May 2024

The room was a bit small for a double. There was no place to open our suitcases. The bathroom had a shower over a full size bath tub with no handrail to guard against slips and falls when getting out.

The room was very quiet. There was a small table and chairs, and a station for making tea and coffee. The bed was comfortable. Parking was available at the nearby Jean Jaures parking station for a capped fee of 15 Euros per day. We enjoyed drinks and complimentary nibbles at the hotel bar. Staff were very helpful. The location could not be more centrally located.

Stayed in May 2024

Nothing

Fabulous welcome to hotel and support during the short stay. Breakfast was also great along with the service. The decor and facilities were very special. I'll return for sure!

Stayed in May 2024

Windows are not well sound-proofed. Quite a lot of noise coming from the street outside.

Great central location. Rooms are small but comfortable. Nice to have tea and coffee making facilities in the room.

Stayed in May 2024

Location, Easy Parking, staff was excellent and went above and beyond to help with anything. Good Breakfast. Very Clean. Loved Decor

Stayed in May 2024

Nice hotel in a beautiful building. Loved the Manchester music theme. Close to both the train station and the old town. Big beautiful window overlooking the city.

Stayed in May 2024

We didn’t opt to have breakfast in the hotel and I was very relieved when I saw the breakfast area, rather dark and depressing.

The hotel is in a perfect location to enjoy the city. The bus from the airport stops just opposite the hotel and you’re only a ten minute walk from the main train station. Our hotel room was fairly small but adequate for our needs….good nights sleep and a shower. I wouldn’t hesitate to recommend the hotel, it’s a perfect base from which to explore Toulouse and Carcassonne.

Stayed in April 2024

Very well placed hotel, the bedroom was well equipped, it’s extremely comfortable. Varied choice at breakfast, staff very pleasant.

Stayed in April 2024

Nothing - all good.

Convenient, quiet, clean. Staff weee all exceptionally helpful and friendly.

Stayed in May 2024

The toilets near the gym was dirty

Good staff and very helpful

Stayed in April 2024

The mini bar fridge was a ridiculous design that would not even allow the supplied bottle of water to stand upright. Very poor design. A strange design error when all else in the hotel room is so well designed for efficiency and esthetics.

Excellent location, very comfortable room and great toiletries

Stayed in April 2024

- My room seemed smaller than the 19 m² stated on booking.com - The room faced a "courtyard", which was more of a light inlet than an actual courtyard. This backyard was covered with a semi-transparent roof, so the window offered no view to the sky and no proper fresh air. - The entrance/check-in situation is weird, there's no reception, the bar serves as a makeshift reception.

- The room was modern and clean - Breakfast was really great (particularly for France), even with eggs of choice being freshly prepared. Also, a wide range of local specialties is offered. - WiFi was easy to use and fast. - The hotel is really perfectly located between the old town and the train station. Most sights can easily reached on foot, if not, both metro lines and many buses are two minutes away from the hotel. The area of the hotel was nice and also felt safe at night.

Stayed in March 2024

Very helpful and pleasant staff. Excellent location. Very good breakfast.

Stayed in March 2024

Excellent breakfast, spacious room and very accomodating staff!

Stayed in March 2024

Nothing

Lovely vibes, very kind stuff, very clean rooms, coffee for free and lots of nice details

Stayed in February 2024

n/a

It’s a very smart hotel, in a good location near restaurants and the centre of the city

Stayed in February 2024

Room was a bit small and bathroom as well.

Central location and pretty bedroom. Clean as well. Complimentary coffee/ tea/ water bottle available and much appreciated.

Stayed in November 2023

A fun decor and modern furnishings with a good breakfast.

Stayed in December 2023

Nothing. Everything was super special.

The rooms in the hotel were beautiful and super clean. A pretty boutique hotel well located in Toulouse. Walking distance to all shops and attractions. We stayed in rooms with a street view. We loved it. The room was a good size. The bathroom was very pretty and a good size too. Would definately stay again if in town.

Stayed in December 2023

One serious issue I experienced was that my reservation on booking.com didn’t mention anything about a deposit on check in at the hotel. I came prepared for the possibility of this so I had the 376 for my 3 night stay and an extra 100 for any potential deposit in my account. Upon arrival the hotel requested an amount of €620 to be put on authorisation hold for our stay. This was absolutely ridiculous. I didn’t even have that amount on my card so my partner had to use theirs. I then had a conversation with a different receptionist the next morning who undid the initial deposit for me & took a new one amounting to €50. However it took over a week for the initial deposit hold of €620 to be unfrozen in my partners account. In future I feel it is very important that people are made aware of these things, especially when the deposit amounts to nearly double the cost of a stay.

I liked the unique style of the Hotel & its central location made for an extremely convenient 3 days being so close to everything.

Stayed in December 2023

Nothing . Loved it.

I loved this hotel. In the centre of everything. Smallish but really comfortable room. Great coffee, tea, fresh water. Modern bathroom. Fab breakfast. Fresh everything. Loved it.

Stayed in December 2023