80 Rue de la Charité, 2nd arr., 69002 Lyon, France
#100 of 126 hotels in Lyon
Guests' ChoiceBased on 510 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
8.7
Facilities
7.4
Staff
8.9
Value for money
7.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Marsha
United StatesThe location was quite convenient, and the staff were terrifically friendly and helpful.
Stayed in June 2024
Reviewed: 4 June 2024
Kimberley
United KingdomThe lift is very small but typical for France!
Good hotel to use as a base. Near the metro and tram line so very convenient for exploring Lyon. Near the park and lots of restaurants and bars within a ten minute walk. Would recommend.
Stayed in June 2024
Reviewed: 4 June 2024
Ursula
SwitzerlandAll a bit small. Room and bathroom.
Stayed in June 2024
Reviewed: 4 June 2024
Louis
United KingdomThe room was on the smaller side and had some rough elements like wallpaper peeling off and a broken smoke detector. To be honest, the value wasn't completely clear and may have been spiked up due to a concert in town on the weekend we traveled. We felt that we paid a little too much for the size of the room that we were given.
The staff were very helpful and attentive, even at early hours of the morning. The bed was very comfortable and the bathroom was clean.
Stayed in June 2024
Reviewed: 3 June 2024
Donna
United KingdomRoom was a little on the small side abd the view wasnt brilliant but it wouldn't stop me staying here again.
The lady on reception was so helpful and lovely. Thank you. The location was good for everything we wanted to do
Stayed in May 2024
Reviewed: 18 May 2024
Maria
SwedenNo space for open suitcaae
Location and staff
Stayed in May 2024
Reviewed: 13 May 2024
Gyong
SwitzerlandFor the price, all was ok but the room is tiny and the AC did not work properly (on a very warm night)..
We only stayed one night and it was a great choice for that: very good price, in the center of the city within minutes walk from all the buzz. The staff were incredibly friendly and welcoming.
Stayed in May 2024
Reviewed: 9 May 2024
Charles
United KingdomLocation was good, the staff were courteous and helpful. Breakfast was very nice.
Stayed in May 2024
Reviewed: 8 May 2024
Beata
HungaryThe parking slots were a bit narrow, but staff arranged the cars smoothly.
We enjoyed very much our stay here. Hotel is in a very good location in the city, center is in walking distance. We were impressed by the kind hospitality of the owner. The staff was very helpful and professional. Thank you!
Stayed in April 2024
Reviewed: 2 May 2024
Melinda
United Kingdom- The cleanliness in the room and bathroom absolutely needs to be improved. - the sink is very small and it is difficult to brush your teeth. - the elevator is narrow and uncomfortable
- The location is excellent, a few steps from the center and with bicycle stations nearby. - The girl at the reception is very kind and friendly.
Stayed in April 2024
Reviewed: 30 April 2024
Diane
United KingdomRoom bit small. Bit noisy. No usb charging points. Water had to be run a long time before warmed up.
Location fairly good. Nice clean room. Bed comfy.
Stayed in April 2024
Reviewed: 29 April 2024
Anna
United KingdomThe room in the hotel was narrow and it was not spacious.
The hotel was in a good location meaning it is close to the amenities.
Stayed in April 2024
Reviewed: 27 April 2024
Giovannella90
ItalyForse unica pecca i cuscini troppo morbidi, ma non un grande problema
I spent 2 nights in this hotel and my experience has been absolutely great! From the time we arrived (early in the morning and we were allowed to leave our luggage there) till the check out, we have always been welcomed with a smile from Tania. She does a great job and lets you understand that she works hard to make her guests'stay so pleasant. She is so friendly, passionate, smiling and helpful. A big thank you goes to her! People can say the hotel is not so big but I personally do not think it is a problem. The room has got enough space if you don't have big luggages. There is the kettle too. The bathroom is spacious enough for one person, clean and the towels were clean too and they were changed every day. We did not have breakfast included but after the first day when we realized that everywhere you go you pay the amount of 4,50 euro just for a cappuccino (I am Italian and this is very unreasonable for me) we decided to give it a try and add breakfast at the hotel for a very convenient price. No choice could be better. Breakfast room is small, that's true, but this has never been a problem. There's a variety of food, sweet and savoury, also fruit, juices, all the basic things one could ask for. The coffee and cappuccino are made from a machine but it's not bad compared to others I've tasted so far. Last but not least the position of the hotel... fabulous! So close to Perrache train and bus station, main places in walking distance and all the area is nice and full of shops/boulangeries/bars/supermarkets. I can only recommend this hotel to everyone who wants to visit Lyon.
Stayed in April 2024
Reviewed: 25 April 2024
Julie
AustraliaPossibly another area in Lyon such as Vieux Lyon would have more choice of restaurants but this location was good for the variety of restaurants. Building site opposite so view not the best but noise was contained
Excellent breakfast. The room was a good size and comfortable. Location good as 5 minute walk to metro. Staff very friendly and helpful. Good value for money.
Stayed in April 2024
Reviewed: 24 April 2024
Richard
GermanyBasic
Staff
Stayed in April 2024
Reviewed: 23 April 2024
R
CanadaWell situated. Pleasant staff.
Stayed in April 2024
Reviewed: 18 April 2024
Elisabeth
IrelandRed walls
Very central
Stayed in April 2024
Reviewed: 14 April 2024
Zachary
United StatesGreat location at a fair price. Nice vibe. Comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Pasquale
ItalySize of the rooms, lift, common areas very small. It is clear from the info of the room, so knowing it was ok, I would suggest to place a drawer instead of the a toilet table to make best use of limited space.
The location, the friendly staff and the good breakfast.
Stayed in April 2024
Reviewed: 21 March 2024
Neil
United KingdomConvenient for transport friendly bars and restaurants
Stayed in March 2024
Reviewed: 16 March 2024
Tristan
United KingdomNothing, everything was good
Room was clean and comfortable. Location was good, Staff were friendly, Breakfast had a good variety to choose from.
Stayed in March 2024
Reviewed: 20 February 2024
Anni
AustraliaNothing
Location and value for money. Property is only 5 minutes walk from railway station. The staff were really friendly particularly Celina. Easy walking distance to the main shopping area and the old city.
Stayed in February 2024
Reviewed: 18 February 2024
Yuehan
AustraliaThe pillows, they only have square pillow options. Shower head switch is also not very good, keep switch back to the small shower head. Super tall roof, not very spacious. Need more hangers in the toilet for towels.
Purple color of room. Super friendly staffs, got us soy milk for breakfast. We leave our Valentine’s Day flowers with them. Bed is comfortable. Quite
Stayed in February 2024
Reviewed: 21 January 2024
Alan
IrelandThere wasn't much to complain about, maybe the room was a bit small, but that is to be expected when so close to the middle of the city. Not much else to complain about.
The receptionist was one of the most helpful and friendly receptionists I have dealt with, she was brilliant and her work ethic and ability to help us and make our stay so pleasant will definitely influence my decision to book the hotel the next time I visit Lyon.
Stayed in January 2024
Evansville, USA
Nowy Dwór Mazowiecki, Poland
Midland, USA
Chamonix-Mont-Blanc, France
Toulouse, France
Zlín, Czech Republic
Sankt Kanzian, Austria
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content