23 Cours Charlemagne, 2nd arr., 69002 Lyon, France
#68 of 126 hotels in Lyon
Guests' ChoiceBased on 919 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 25 May 2024
Eugen
GermanyBit far away from lively places
Nice friendly ambient.
Stayed in April 2024
Reviewed: 24 May 2024
Anne
Canadano A.C, had to keep windows open which gave onto a busy street, very noisy.
location of hotel, central to all amenities
Stayed in May 2024
Reviewed: 23 May 2024
Rozemarijn
NetherlandsThe room viewed the road but was on the 5th floor so there was barely any noise
The hotel was conveniently located next to a metro line with which we could reach the main sightseeing spots. All staff was friendly and the breakfast was very good with many different options. Finally, the beds were very good and the room was comfortable and clean.
Stayed in May 2024
Reviewed: 22 May 2024
Karen
United Statesnothing really other than tiny elevators
The room was small but conveniently set up, the staff was very friendly and helpful and the breakfast was very well done - lots of good choices. Trams and trains were just outside the hotel.
Stayed in May 2024
Reviewed: 22 May 2024
Sophie
United KingdomBit rundown and tired
Location Cheap
Stayed in May 2024
Reviewed: 19 May 2024
Marc
United StatesHad minor problems with key card that would stop working and have to be reset at the front desk on several occasions.
Great location within walking distance to main areas of Lyon (Bellecour, Jacobins, Vieux Lyon, etc. ) Metro and train station a few minute walk away. Good breakfast facilities. Friendly helpful staff.
Stayed in May 2024
Reviewed: 16 May 2024
Marat
AustraliaNothing of note.
The location was good and the hotel was very nice. Staff were very friendly and helpful. Excellent buffet breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Sara
BelgiumNice hotel , walking distance to the centre of Lyon. Could use some renovation but generally it was ok.
Stayed in May 2024
Reviewed: 13 May 2024
Kaisaris
Greecegood location, easyto to park around
Stayed in May 2024
Reviewed: 11 May 2024
Fotios
GreeceThe balcony door didn’t lock because it was faulty. I mentioned it on the day we arrived and the next one again. I tried a third time to mention it and never got an answer back. Finally it was never fixed during our stay. Also the breakfast could be better and should include more local products. The cleaning in the public areas of the hotel could be better. In general a renovation would be a good idea, because it would give much better value to the whole establishment.
The room was of a good size and it was generally clean. They were tidying the room on a daily basis. The location was convenient and the bed in the room was also comfortable. Camille at the front desk was very helpful and tried to solve all the issues we had. Generally it was a fairly good stay for the money we paid considering the fact that France is a bit expensive.
Stayed in May 2024
Reviewed: 10 May 2024
Lesley
FranceEverything good. Perfect placement for trains frm Perrache.
Stayed in April 2024
Reviewed: 8 May 2024
Gillian
JerseyMy particular opinion, as I have difficulty walking, was that I had to go to the annexe, not in itself a problem,but if the weather had been very rainy I felt apprehensive about crossing the artificial grassed covered walkway, in case it might have been slippery. However the annexe was just as good itself as the main building and there was an extensive and delightful garden. I would certainly choose it again.
Smart, sophisticated, very impressed with the Reception help. A rather grand hotel in a good situation for anyone arroving by rail particularly
Stayed in May 2024
Reviewed: 2 May 2024
Romain
AustraliaA pleasure to come back to the hotel
Stayed in April 2024
Reviewed: 29 April 2024
Rowena
BelgiumThe breakfast room is far too small for the size of the hotel. The excellent staff were working so hard to clear the tables and hurry people along to free up space for the people queuing. My plate, cutlery and coffee cup were taken before I was finished and the 2nd day we had to sit with a stranger as we were an odd number of people.
Very comfortable beds and friendly staff. Clean and well equipped rooms. Balcony. Really easy to take public transport. Family of 5 travelled on a 24 hour ticket for 6.90! Good breakfast selection.
Stayed in April 2024
Reviewed: 23 April 2024
Fedorets
Ukrainethe only issue i had was not prepared room for my arrival, i was waiting for one hour to check in, it was a bit confusing, but also i was walking around while waiting so the time passed quickly ;)
i really enjoyed my stay at the hotel, the stuff is pleasing and kind, the location is quite comfortable, 5 min far away from train station Lyon Perrache. highly recommended))
Stayed in April 2024
Reviewed: 21 April 2024
Danielle
Israel5 minutes from the train, next to the central, for the price is really good hotel
Stayed in April 2024
Reviewed: 16 April 2024
Mike
United KingdomCouldn’t adjust temperature in the room and was too warm
Clean room and excellent breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Hamenn
Czech RepublicBreakfast room was little crowdy, but it was good anyway :-)
The view from the room was amazing, also the position in the city was great.
Stayed in April 2024
Reviewed: 11 April 2024
Michael
IrelandStaff were very pleasant and the check out was not until 12.00.
Stayed in April 2024
Reviewed: 3 April 2024
Denise
United KingdomWalls were quite thin so heard doors and showers from neighbouring rooms.
Location: right next to train station. Facilities: had everything we needed. Water machine in bar area was helpful. Room was clean and bed was comfortable. Staff were pleasant and helpful.
Stayed in April 2024
Reviewed: 27 March 2024
David
United KingdomMinor problem with safe. Toilet room was very small.
Staff very helpful, hotel clean, room nicely decorated. Bathroom well equipped and all functioned properly. Hotel location great with tram service very close by.
Stayed in March 2024
Reviewed: 18 March 2024
Ian
United KingdomStandard room possibly just a little on the small side but didn’t ruin our 3 night stay
Friendly, clean, good location for exploring Lyon. Bed exceptionally comfortable. Good shower !!!
Stayed in March 2024
Reviewed: 12 March 2024
Agnes
IrelandNo drawers in the bedroom
Nice rooms, good breakfast selection, nice bar onsite. The staff were friendly, attentive and efficient.
Stayed in March 2024
Reviewed: 9 March 2024
Sean
United StatesThe website says there's a restaurant in the hotel. There isn't.
Excellent staff, big comfy rooms, nice bed. Bathroom was huge (for Europe). Good breakfast.
Stayed in March 2024
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