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Reviews of Hôtel Charlemagne by Happyculture 4 stars

23 Cours Charlemagne, 2nd arr., 69002 Lyon, France

#68 of 126 hotels in Lyon

Guests' Choice

Review score

Based on 919 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 25 May 2024

    9.0
    Nice hotel, but aside.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit far away from lively places

    Nice friendly ambient.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    9.0
    Over all pleasant experience, hotel close to bus, metro, shops and restaurants
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    no A.C, had to keep windows open which gave onto a busy street, very noisy.

    location of hotel, central to all amenities

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Central hotel with comfortable rooms and great breakfast
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room viewed the road but was on the 5th floor so there was barely any noise

    The hotel was conveniently located next to a metro line with which we could reach the main sightseeing spots. All staff was friendly and the breakfast was very good with many different options. Finally, the beds were very good and the room was comfortable and clean.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    We would stay here again.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    nothing really other than tiny elevators

    The room was small but conveniently set up, the staff was very friendly and helpful and the breakfast was very well done - lots of good choices. Trams and trains were just outside the hotel.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit rundown and tired

    Location Cheap

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Had minor problems with key card that would stop working and have to be reset at the front desk on several occasions.

    Great location within walking distance to main areas of Lyon (Bellecour, Jacobins, Vieux Lyon, etc. ) Metro and train station a few minute walk away. Good breakfast facilities. Friendly helpful staff.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Enjoyable trip
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing of note.

    The location was good and the hotel was very nice. Staff were very friendly and helpful. Excellent buffet breakfast.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Nice hotel , walking distance to the centre of Lyon. Could use some renovation but generally it was ok.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    good location, easyto to park around

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    A fairly good stay for its price.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The balcony door didn’t lock because it was faulty. I mentioned it on the day we arrived and the next one again. I tried a third time to mention it and never got an answer back. Finally it was never fixed during our stay. Also the breakfast could be better and should include more local products. The cleaning in the public areas of the hotel could be better. In general a renovation would be a good idea, because it would give much better value to the whole establishment.

    The room was of a good size and it was generally clean. They were tidying the room on a daily basis. The location was convenient and the bed in the room was also comfortable. Camille at the front desk was very helpful and tried to solve all the issues we had. Generally it was a fairly good stay for the money we paid considering the fact that France is a bit expensive.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Perfect.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Everything good. Perfect placement for trains frm Perrache.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Only one night so arrived, ate at the excellent restaurant Mona Lisa opposite and went to bed. Breakfast was well prese
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My particular opinion, as I have difficulty walking, was that I had to go to the annexe, not in itself a problem,but if the weather had been very rainy I felt apprehensive about crossing the artificial grassed covered walkway, in case it might have been slippery. However the annexe was just as good itself as the main building and there was an extensive and delightful garden. I would certainly choose it again.

    Smart, sophisticated, very impressed with the Reception help. A rather grand hotel in a good situation for anyone arroving by rail particularly

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    We will see you next year
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A pleasure to come back to the hotel

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Nice people.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast room is far too small for the size of the hotel. The excellent staff were working so hard to clear the tables and hurry people along to free up space for the people queuing. My plate, cutlery and coffee cup were taken before I was finished and the 2nd day we had to sit with a stranger as we were an odd number of people.

    Very comfortable beds and friendly staff. Clean and well equipped rooms. Balcony. Really easy to take public transport. Family of 5 travelled on a 24 hour ticket for 6.90! Good breakfast selection.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the only issue i had was not prepared room for my arrival, i was waiting for one hour to check in, it was a bit confusing, but also i was walking around while waiting so the time passed quickly ;)

    i really enjoyed my stay at the hotel, the stuff is pleasing and kind, the location is quite comfortable, 5 min far away from train station Lyon Perrache. highly recommended))

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    5 minutes from the train, next to the central, for the price is really good hotel

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t adjust temperature in the room and was too warm

    Clean room and excellent breakfast.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Breakfast room was little crowdy, but it was good anyway :-)

    The view from the room was amazing, also the position in the city was great.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were very pleasant and the check out was not until 12.00.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls were quite thin so heard doors and showers from neighbouring rooms.

    Location: right next to train station. Facilities: had everything we needed. Water machine in bar area was helpful. Room was clean and bed was comfortable. Staff were pleasant and helpful.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Minor problem with safe. Toilet room was very small.

    Staff very helpful, hotel clean, room nicely decorated. Bathroom well equipped and all functioned properly. Hotel location great with tram service very close by.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Would stay again.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Standard room possibly just a little on the small side but didn’t ruin our 3 night stay

    Friendly, clean, good location for exploring Lyon. Bed exceptionally comfortable. Good shower !!!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    A central hotel with the tram line just outside and the metro station close by
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    No drawers in the bedroom

    Nice rooms, good breakfast selection, nice bar onsite. The staff were friendly, attentive and efficient.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The website says there's a restaurant in the hotel. There isn't.

    Excellent staff, big comfy rooms, nice bed. Bathroom was huge (for Europe). Good breakfast.

    Stayed in March 2024

Showing 1 – 25

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