18 Quai Du Port, 13002 Marseille, France
#5 of 109 hotels in Marseille
Guests' ChoiceBased on 653 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.8
Facilities
8.5
Staff
9.2
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
Leo
AustraliaI was happy with the property and very happy with the staff- be they front desk, cleaners or bar staff. French closing of bars etc two days s week should be reviewed.
excellent location, excellent and helpful staff and excellent view from our room. The room itself was fine and had all the necessary soaps , towels , facecloths etc.
Stayed in May 2024
Reviewed: 24 May 2024
H
United KingdomWe weren’t aware that there was a main road between the hotel and the port which caused noise but the hotel can’t do anything about that. I would recommend getting a room with a balcony which are higher up the property on floors 3-7.
The hotel is in an excellent location with great views over the old port and the hills with the Basilica of Notre Dam in a dominant position. You feel that you are really in the centre of what is all going on around the Old Port with most things within walking distance. The hotels on the other side of the port are in shade most of the day and don’t have the same views other than of the buildings on the other side. The staff are friendly, helpful and efficient.
Stayed in May 2024
Reviewed: 20 May 2024
Imam
IndonesiaHaving to leave the keycard at reception whenever you leave the hotel is an inconvenience to the customer for goodness knows what reason. This may seem minor but when you are just coming in or leaving when the lone receptionist is handling a bill settlement or other lengthy customer interaction you have to wait. Its not a reason not to stay at this nice hotel but it did feel over controlling.
Comfortable room with nice balcony overlooking the old port area.
Stayed in May 2024
Reviewed: 20 May 2024
William
CanadaGreat location and friendly staff.
Stayed in May 2024
Reviewed: 20 May 2024
Frederick
United KingdomNothing.
The location and staff were excellent. Staff at reception were very helpful and accommodating.
Stayed in May 2024
Reviewed: 19 May 2024
Daniel
SingaporeNothing really
Great location with best view of Vieux port and Notre Dame from afar. Magnificent! Got upgraded to family suite as it was a special occasion for us which we greatly appreciate the staff for arranging.
Stayed in May 2024
Reviewed: 17 May 2024
Julie
United StatesIt was on the main drag but once the windows were shut it was quiet. We were in the midst of the action yet had privacy.
Stayed in May 2024
Reviewed: 13 May 2024
Martha
United StatesLocation
Stayed in April 2024
Reviewed: 13 May 2024
Alan
United KingdomIt was all very good really.
The room was great, we had a balcony which overlooked the old port which was a vibrant and lively place, the location could not have been better. Plenty of good restaurants and bars as well as places to visit as well as boat trips. The lady who prepared breakfast was really friendly and made us welcome.
Stayed in May 2024
Reviewed: 12 May 2024
Gregory
United StatesHotel restaurant was not so great: mixed quality of courses
Great breakfast, lovely location, loved the groovy decor
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
United StatesThe view and location was spectacular. Ot overlooked Marseille Old Bay.
Stayed in May 2024
Reviewed: 6 May 2024
Pisc
France-
Great room, big bathroom, super view with the port
Stayed in April 2024
Reviewed: 28 April 2024
Linda
United StatesNothing
The location was fabulous.
Stayed in April 2024
Reviewed: 22 April 2024
Fabrice
United StatesLocation Service Breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Carolyn
United KingdomLovely staff, comfortable room with the most stunning view.
Stayed in April 2024
Reviewed: 20 April 2024
Karin
United StatesGreat location, comfortable room, nice employees, good breakfast.
Stayed in April 2024
Reviewed: 20 April 2024
Younchul
United StatesThere was nothing I did not like.
Very good location with spectacular view.
Stayed in March 2024
Reviewed: 16 April 2024
Paul
United KingdomBreakfast not great quality
Fantastic location Great view over the old port Nice staff
Stayed in April 2024
Reviewed: 10 April 2024
Mary
CanadaLocation in the old port in Marseille
Stayed in April 2024
Reviewed: 9 April 2024
Andrew
United KingdomRoom and bedding a bit tired
Fantastic view and perfect location
Stayed in April 2024
Reviewed: 1 April 2024
Linda
United StatesNothing
The best views and location in Marseille.
Stayed in April 2024
Reviewed: 19 March 2024
Michelle
United StatesIt's located in a pretty touristy area, but most hotels in Marseilles are.
Great view of the harbor and nice location. Friendly staff at check in. Very spacious and clean rooms.
Stayed in March 2024
Reviewed: 18 March 2024
Szimeon
HungaryThe bathroom could have been newer and more modern, but it was still good. In exchange for a viewt, hat the room is noisy. The morning machine street cleaning is very loud.
Very good location, nice view of the harbor. Staff are nice and attentive. Hotel restaurant with excellent food. The room is clean and comfortable.The cleaning staff is attentive and does a good job.
Stayed in March 2024
Reviewed: 15 March 2024
Robert
United KingdomBeautiful hotel in a perfect harbour side location. Fabulous views from the sea view rooms
Stayed in March 2024
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