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  5. Reviews of Holiday Inn Express - Rouen Centre - Rive Gauche, an IHG Hotel

Reviews of Holiday Inn Express - Rouen Centre - Rive Gauche, an IHG Hotel 3 stars

103 Avenue Jean Rondeaux, 76100 Rouen, France

#7 of 38 hotels in Rouen

Guests' Choice

Review score

Based on 501 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.4

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Excellent hotel
    • Leisure trip
    • Couple
    • Standard King Room - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    A little further away from the centre than we would have liked, but easily walkable

    Easy to find. Excellent value. Great breakfast. Spacious rooms, very comfortable bed.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location of the hotel is not in the best area

    Very complete breakfast for the price- good value

    Stayed in May 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Property to improve

    Stayed in December 2023

  • Reviewed: 9 January 2024

    9.0
    A very pleasant stay
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard king Room with Balcony - Top Floor
    • Stayed 1 night

    It was all good

    The staff were very attentive and explained everything really well, I ate in the hotel in the evening which was quite reasonable, they also have a small bar, the breakfast the following morning offered a lot of variety and I was allowed to take my dog into the restaurant which is always nice in France. The room was spacious with a nice bathroom and toiletries' it also had a small terrace, which was great for my small dog.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Good overall stay in a lovely city
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights

    In the room in which we stayed there was no option to open a window which we considered an inconvenient. Another thing that bothered us was that a cat was drinking milk from a cereals bowl during one of the breakfasts. My personal opinion is that those bowls are meant to be used by humans and there should be separate ones for animals.

    New hotel in a location not too far from city centre, only 10 minutes by tram. There is a Carrefour City 5 minutes walk from the hotel, a fast food restaurant 2 minutes away and a pizza takeaway 5 minutes away. So there are food options available if you don't fancy going to city centre. Reception staff is ok same as the breakfast. In terms of parking, there are few free places on the street with the hotel and there is a hotel parking option available for 9 euros per day.

    Stayed in January 2024

  • Reviewed: 12 November 2023

    9.0
    Very good, that is why we keep coming back
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Very little

    Excellent choice of Breakfast

    Stayed in October 2023

  • Reviewed: 9 November 2023

    9.0
    Disappointed in staff response
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Booked on line a full bed, asked for room away from elevator and other potential noisy location. Got to room. Had twin beds directly across from an elevator. Returned to desk and was told hotel was full which was obvious to us it was not close to full.

    Clean, newer hotel. Left a guest house situation in center of town requiring us to check out in a hurry.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    9.0
    Modern hotel, lovely room, and superb staff.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Rive Gauche is across the river from the old city, but we enjoyed the walk over the William the Conqueror Bridge. The room was very clean and the bed very comfortable, and unusually for a European hotel, there were tea/coffee making facilities. The hotel seemed fairly new, and the buffet continental breakfast was quite good. served in the long café-bar/lounge. The staff were wonderfully helpful, spoke very good English (and other languages) and nothing seemed too much trouble for them. We would happily stay there again.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    Very pleasant
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood seems a bit rough

    Very clean spacious room very quiet Good storage for suitcases and surfaces for drinks etc Iron and ironing board good hairdryer Good breakfast

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Spotless and staff were very pleasant

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Great for overnight stay
    • Leisure trip
    • Couple
    • Standard King Room - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room excellent bed comfortable

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Loved Rouen, beautiful city to wander around and spend the weekend there. Would highly recommend.
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    We had booked a twin room, however was not allocated a twin room. I was travelling with a friend. They provided us a double bed with a sofa bed. This was not clear on the website that a twin room might not be provided. The hotel says central location, however it is a good 25 minute walk to the city centre. it was a a very easy walk but not close enough to go back and come back out easily.

    The facilities were very nice and staff very friendly.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location

    Clean and comfortable!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very enjoyable. We will be back.
    • Leisure trip
    • Couple
    • Double Room - Mobility Access with Roll-in Shower
    • Stayed 1 night
    • Submitted via mobile

    There was really nothing that we didn't like.

    The room was very inviting and comfortable. Disabled facilities very excellent. The quality and choice for breakfast was perfect too.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    8.0
    Nice hotel. check location works for you
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    This hotel is based in an industrial part of town right nextdoor to the local prison and 30 minute walk from the old town. So it works but be prepared to walk.

    Nice hotel, good basic facilities, perfect for a short break. Breakfast was fine, basic but enjoyable and hotel had underground parking which was v useful.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Comfy and clean
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit expensive and parkade entrance is tricky to find.

    Nice clean rooms with a good view. Great breakfast. Hotel feels new and fresh

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    Cups were not clean. Some chemicals. Or we are not used to French tap water.

    Free parking in the area. Walking distance to city center. 30 minutes walk. Great value. Great breakfast assortment. Friendly smiling personel.In summer the aircon on the 6th floor can be noisy.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Will stay there again.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    . The only issue this time was parking. Both couples need disabled rooms, which we got, but the parking was full so we had to park in the reserved spaces and move the cars by 8am. That was OK, but we had a long walk and struggled with stairs with having mobility issues. It was hard work.

    Great hotel. We have stayed before (4 times). The hotel, the staff and the rooms are great. Breakfast is good too.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Excellent breakfast. Good location and easy bus to the centre.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lovely clean and comfortable hotel. Friendly staff. Good breakfast & parking. Great value for money.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Perfect place to stay if you have a car...still not a problem because there is a tram station !
    • Business trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 4 nights

    Size of the room would have been little bigger and Parking must have more slots available with a reasonable charge.

    Rooms, Hygiene, Breakfast, Front Desk Staff, almost everything

    Stayed in July 2023

  • Reviewed: 12 August 2023

    8.0
    It was ok. We were a very large group. No food available after travelling a long time. No taxi service
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hard to find the parking. No food in the evening

    Clean nice room

    Stayed in July 2023

  • Reviewed: 10 August 2023

    9.0
    Would stay here again!
    • Leisure trip
    • Couple
    • Standard King Room - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t pre-book parking

    Clean, well maintained, good secure parking, friendly attentive staff, very good value for money

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Fine for a night
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    It said in the booking.com website that food is served all day at the hotel. We chose it with this in mind as we have a 5 year old that eats about 5pm. When we arrived we were told that the kitchen is closed between 2pm and 7pm so we had to get back in the car and find somewhere to eat which was far from ideal.

    The pool

    Stayed in August 2023

Showing 1 – 25

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