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Reviews of Mercure Lyon Centre Château Perrache 4 stars

12 Cours Verdun Rambaud - Esplanade De La Gare, 2nd arr., 69002 Lyon, France

#72 of 125 hotels in Lyon

Guests' Choice

Review score

Based on 507 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 24 May 2024

    9.0
    Value for money was great in this inexpensive yet beautiful hotel.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    There could have been more signs to find the hotel location exiting the train station.

    A beautiful hotel kept up very well. There were very smart features for just being a budget room. The reception people were especially friendly

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    It was good
    • Business trip
    • Group
    • Privilege Double Room with Sofa Bed
    • Stayed 3 nights

    There was no hot water in the morning for a shower

    breakfast had fresh food and variety

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were a little hard and pillows were not great at all.

    This hotel has a lovely restaurant and bar area. Rooms were clean and spacious. Not a bad location and easy access to shops / restaurants.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Comfortable stay in Lyon
    • Leisure trip
    • Couple
    • Privilege Room with 1 Double Bed & 1 Single Bed
    • Stayed 3 nights

    There are two elevators, but one is broken the whole time we were there which cause long waiting time in the evening.

    Great hotel. Super close to train station with great vintage decoration. We stayed in priority room which is super spacious. Bed is comfy. They also provide water filter machine.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights

    Big minus for misleading. The hotel writes that there is a gym available. There is one device with a note saying that the device is not working... And apparently, it has not been working for a long time. There are also 3 dumbbells of 2, 3, and 5 kg. I think it's too small to call it a gym unless it's a treadmill or a bike.

    Quite a good location. The hotel is right next to the train station. It has a good breakfast and quite a nice neighborhood where it's easy to find a restaurant or shop.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    If I do not get my missing invoices, I will not come there anymore
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    They never send me my invoice by Email as promised and this is a big problem for me.

    The room size, the bed quality and the breakfast diversity

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Was a good stay overall.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ok, Seemed a little chaotic and in a small room- needs some new equipment and better signage and some more offerings maybe. An omelette station would have been great. Also didn’t seem like there were many staff at breakfast- was more like the hostesses clearing tables every now and again. Bedroom pillows could use a upgrade and new towels too.

    Close to the metro. Nice spacious room and big bed. Hotel was pretty and clean. Staff very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stopped here on our way through. Staff were very nice and helpful.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Very limited parking, despite me requesting a space well in advance it was not possible.

    Location is very good, very comfortable bed.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    One small criticism: bath towels rather thin and we had to make do with one towel between two on our last morning. Otherwise, very good indeed.

    Very convenient location.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Nice and historic hotel. Near to center and coach station. I like vibe of the hotel and its location
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air condition is weird. I couldn’t understand it

    You can access wherever you want with metro

    Stayed in February 2024

  • Reviewed: 8 March 2024

    9.0
    Everything was excellent! Thank you for the stay!
    • Business trip
    • Group
    • Privilege Room with 1 Double Bed & 1 Single Bed
    • Stayed 3 nights

    Room was excellent! Loved the amenities (coffee/tea maker etc). Bathroom amenities (NUXE) also excellent. And the size of the room great!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I wouldnt stay in this location again; its right between the neighborhoods in between the train station and freeway. Had to walk through a tunnel in either direction to getanywhere.

    Lovely hotel - pretty with nice rooms.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    All okay
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Rather small rooms, but everything was clean. The surrounding is quite gloomy

    Staff very friendly, breakfast was great.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Convenient location for Lyon Train station.
    • Leisure trip
    • Family with young children
    • Privilege Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Signage to hotel entrance could be improved

    Next to train station.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Businesses Trip
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffeepot always makes blackout. It must be fixed.

    Breakfast is the best.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Very classy hotel with fantastic breakfast
    • Leisure trip
    • Family with young children
    • Privilege Room with 1 Double Bed & 1 Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot was so tiny. If you have a big car, you would struggle

    Old and classic hotel. Breakfast was superb!

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Superb staff
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Thought mini fridge in room would have milk for tea/coffee which was conveniently provided in room with a kettle. Staff provided upon request instead :-)

    Staff were incredibly helpful and friendly. Convenient to have lovely onsite restaurant which had very good food. Spacious high ceiling room with comfy beds, small sitting area, and great rainfall shower. Convenient location next to train, bus and Metro wit lots of restaurants and market in nearby square.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    ideal location!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    one of the rooms has bed bugs…

    location and comfortable bed

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Great staff, lovely food
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There was construction going on outside my window throughout the first night, which disrupted my sleep, but I am a very light sleeper.

    The hotel's location was perfect for us. The staff were extremely courteous, friendly, and efficient. We had a meal in the restaurant that was absolutely delicious. The room was clean, and the shower was lovely.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Privilege Room with 1 Double Bed & 1 Single Bed
    • Stayed 1 night

    Breakfast was good.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Good location, fabulous views & very comfy bed!!
    • Leisure trip
    • Family with young children
    • Privilege Room with 1 Double Bed & 1 Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was expensive so we didn’t have it but not too much I didn’t like

    Excellent location near the station and everything in walking distance, nice room with a fabulous view of the cathedral, balcony, comfortable bed, complimentary drinks….

    Stayed in January 2024

  • Reviewed: 5 December 2023

    8.0
    the staff were helpful and friendly
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the reception and bar were lovely.

    clean, and welcoming staff

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    the hotel is at a stunning art nouveau building!

    Stayed in November 2023

Showing 1 – 25

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