Place du Capitole, 31000 Toulouse, France
#19 of 87 hotels in Toulouse
Guests' ChoiceBased on 486 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.4
Staff
9.2
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 7 May 2024
Robert
New ZealandNothing
Located in the older part of Toulouse with attractions and eating places nearby. At the same time an easy walk (for those who enjoy walking when on holiday) from the train station. Welcoming staff and traditional internal decorations.
Stayed in May 2024
Reviewed: 14 April 2024
Gertrude
US Virgin IslandsNothing
The hotel is in an ideal location - walking distance from all the major sights and convenient to public transportation. The public parking garage is underground just across the street and the hotel offers a discount on the normal rate. When you walk out the front door and step across the street you are in the beautiful square adjacent to the Capitole. It is stunning. The public rooms are very comfortable and tastefully decorated. The staff is super helpful and friendly. Our room was seriously red - the walls, carpet, draperies, sofa - and might easily have been overwhelming but was so well done we found it warm and comfortable. We had a spacious sitting room and separate bedroom each with a TV. The wi-fi was very adequate. The bathroom was satisfactory with nice amenities including plush robes and slippers. Good breakfast available.
Stayed in April 2024
Reviewed: 6 April 2024
Quintana
ColombiaIt is a cozy hotel, vintage style, in the heart fo historic heart of Toulouse.
Stayed in April 2024
Reviewed: 2 April 2024
Chris
United KingdomBreakfast was fairly basic
Great location quiet room with comfortable large bed, disappointed with breakfast
Stayed in April 2024
Reviewed: 19 March 2024
James
United KingdomNo negatives
Very comfortable, spacious rooms and excellent staff.
Stayed in March 2024
Reviewed: 19 March 2024
Kris
CanadaNothing
Alexandre was on duty again when wr arrived and he remembered us and welcomed us warmly. He has had made each visit special for us.
Stayed in March 2024
Reviewed: 20 February 2024
Frederic
SwitzerlandThe space between the bed and the desk is too narrow. And it is also a bit narrow around the toilet.
Almost everything: nice location, beautiful lobby, very friendly people at the reception, very good bed
Stayed in February 2024
Reviewed: 8 February 2024
Delphine
NetherlandsNothing
Everything. The perfect location, the interior, the quiet room, the cozy bar that is open all day long until late, the delicious pâtisseries 🥮 that you can eat in the afternoon with a great cappuccino.
Stayed in February 2024
Reviewed: 22 January 2024
Annemarie
Francebeautiful,elegant. great location
Stayed in January 2024
Reviewed: 18 December 2023
Deryl
United KingdomThe staff are a real asset to this hotel. They were all friendly and happy to share their knowledge of the local area. The hotel is also in an excellent location in the heart of the city of Toulouse.
Stayed in December 2023
Reviewed: 11 December 2023
Matthew
United KingdomPerfect location, directly off the Capitole square. Friendly and helpful staff
Stayed in December 2023
Reviewed: 10 December 2023
Tracy
FranceParking is a bit tricky but be persistent
Beautiful location, wonderful reception and staff, great bar, comfortable bed, lovely restaurant
Stayed in December 2023
Reviewed: 3 December 2023
Declan
United StatesThe parking situation is a problem. The hotel informed us that there was a public underground parking garage right in front of the hotel. That's true but the issue is that it is often full. And driving in that part of Toulouse is not for the faint of heart. The traffic is just very tiresome. It would be better if the hotel were able to lease some spaces at a nearby garage or provide valet parking service for guests at least upon arrival. The hotel overall is very attractive but is showing its age. It could use a makeover in some of the public areas such as the elevator and in some of the rooms where the furniture has been bruised and nicked by intensive use.
Excellent location near The Capitole. Very good bar and restaurant on site. First rate, very responsive staff. Would very happily to stay here again.
Stayed in December 2023
Reviewed: 28 November 2023
George
United Statesbreakfast selection is a bit small.
centralized location.
Stayed in November 2023
Reviewed: 27 November 2023
Christophe
FranceReceptionist not aware of my special arrangements Window frame needed a fix to avoid cold from getting in Cleanliness in the bathroom ceiling above the tub Room a little small
Premises decoration Location
Stayed in November 2023
Reviewed: 11 November 2023
Cassandra
United KingdomNot at all the hotel's fault but finding the parking under the main square was hair-raisingly difficult.
The hotel kindly upgraded us so our room was excellent. The weather was terrible so it was nice to be able to relax in comfort. Location couldn't have been better and the staff on reception were unfailingly friendly and helpful.
Stayed in November 2023
Reviewed: 8 November 2023
Don
United Stateslocation was great; the hotel was clean the shower was wonderful and the bed was comfy
Stayed in October 2023
Reviewed: 26 October 2023
Mario
AustraliaGreat location and Alexander was very polite, professional and helpful.
Stayed in October 2023
Reviewed: 18 October 2023
Brett
FranceLovely staff, friendly and helpful. Helped us move room to one with a shower with little fuss. Right on the Square, very good location.
Stayed in August 2023
Reviewed: 10 October 2023
Pascal
Hong KongHotel is a bit tired but this is reflected in pricing so not a big neg
Nice staff. Great location. Good value for money
Stayed in September 2023
Reviewed: 9 October 2023
Michelle
United StatesThe only thing I didn't like was the long winding staircase to get to my room. It was very difficult hauling suitcases up and down these stairs.
The hotel was very nice, and my room was large and clean. I thought the front desk staff was particularly helpful and kind.
Stayed in October 2023
Reviewed: 6 October 2023
Peta
United KingdomRoom a little small. Separate toilet to bathroom
Location, staff, aesthetics- all looked lovely
Stayed in October 2023
Reviewed: 5 October 2023
Anca
United KingdomUnfortunately the taxi we booked via the hotel didn't show up at the airport but we were still charged for it.
The room was beautiful and very clean.
Stayed in September 2023
Reviewed: 27 September 2023
Christopher
United KingdomPerfect position on the spectacular Place Capitol, walking distance to all city centre sites, perfect for the metro. Professional, old school service.
Stayed in August 2023
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