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Reviews of Grand Hotel de l'Opera - BW Premier Collection 4 stars

Place du Capitole, 31000 Toulouse, France

#19 of 87 hotels in Toulouse

Guests' Choice

Review score

Based on 486 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Pleasant stay in the heart of Toulouse
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Located in the older part of Toulouse with attractions and eating places nearby. At the same time an easy walk (for those who enjoy walking when on holiday) from the train station. Welcoming staff and traditional internal decorations.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    9.0
    Wonderful accommodations in a beautiful city.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel is in an ideal location - walking distance from all the major sights and convenient to public transportation. The public parking garage is underground just across the street and the hotel offers a discount on the normal rate. When you walk out the front door and step across the street you are in the beautiful square adjacent to the Capitole. It is stunning. The public rooms are very comfortable and tastefully decorated. The staff is super helpful and friendly. Our room was seriously red - the walls, carpet, draperies, sofa - and might easily have been overwhelming but was so well done we found it warm and comfortable. We had a spacious sitting room and separate bedroom each with a TV. The wi-fi was very adequate. The bathroom was satisfactory with nice amenities including plush robes and slippers. Good breakfast available.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night

    It is a cozy hotel, vintage style, in the heart fo historic heart of Toulouse.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    A very enjoyable stay close to all the action with lots of restaurants and bars
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 4 nights

    Breakfast was fairly basic

    Great location quiet room with comfortable large bed, disappointed with breakfast

    Stayed in April 2024

  • Reviewed: 19 March 2024

    9.0
    No. 1 location in the city. Friendly staff and very comfortable hotel.
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    No negatives

    Very comfortable, spacious rooms and excellent staff.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Lovely hotel, friendly and helpful staff, perfect location
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Alexandre was on duty again when wr arrived and he remembered us and welcomed us warmly. He has had made each visit special for us.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Very nice hotel to visit the center of Toulouse.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    The space between the bed and the desk is too narrow. And it is also a bit narrow around the toilet.

    Almost everything: nice location, beautiful lobby, very friendly people at the reception, very good bed

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Very relaxing stay at beautiful classic hotel on Place du Capitole !
    • Leisure trip
    • Solo traveller
    • Comfort Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything. The perfect location, the interior, the quiet room, the cozy bar that is open all day long until late, the delicious pâtisseries 🥮 that you can eat in the afternoon with a great cappuccino.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    fabulous stay in the heart of Toulouse
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    beautiful,elegant. great location

    Stayed in January 2024

  • Reviewed: 18 December 2023

    9.0
    A fabulous hotel in the centre of Toulouse
    • Business trip
    • Couple
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff are a real asset to this hotel. They were all friendly and happy to share their knowledge of the local area. The hotel is also in an excellent location in the heart of the city of Toulouse.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, directly off the Capitole square. Friendly and helpful staff

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Wonderful weekend in Toulouse
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit tricky but be persistent

    Beautiful location, wonderful reception and staff, great bar, comfortable bed, lovely restaurant

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Excellent experience in the very heart of Toulouse
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The parking situation is a problem. The hotel informed us that there was a public underground parking garage right in front of the hotel. That's true but the issue is that it is often full. And driving in that part of Toulouse is not for the faint of heart. The traffic is just very tiresome. It would be better if the hotel were able to lease some spaces at a nearby garage or provide valet parking service for guests at least upon arrival. The hotel overall is very attractive but is showing its age. It could use a makeover in some of the public areas such as the elevator and in some of the rooms where the furniture has been bruised and nicked by intensive use.

    Excellent location near The Capitole. Very good bar and restaurant on site. First rate, very responsive staff. Would very happily to stay here again.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    wonderful value.
    • Business trip
    • Solo traveller
    • Comfort Queen Room
    • Stayed 5 nights

    breakfast selection is a bit small.

    centralized location.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Convenient place to visit downtown Toulouse
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist not aware of my special arrangements Window frame needed a fix to avoid cold from getting in Cleanliness in the bathroom ceiling above the tub Room a little small

    Premises decoration Location

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Lovely, traditional French hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Not at all the hotel's fault but finding the parking under the main square was hair-raisingly difficult.

    The hotel kindly upgraded us so our room was excellent. The weather was terrible so it was nice to be able to relax in comfort. Location couldn't have been better and the staff on reception were unfailingly friendly and helpful.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    location was great; the hotel was clean the shower was wonderful and the bed was comfy

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and Alexander was very polite, professional and helpful.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff, friendly and helpful. Helped us move room to one with a shower with little fuss. Right on the Square, very good location.

    Stayed in August 2023

  • Reviewed: 10 October 2023

    9.0
    Great value for money in Toulouse. perfect location and very nice staff.
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 2 nights

    Hotel is a bit tired but this is reflected in pricing so not a big neg

    Nice staff. Great location. Good value for money

    Stayed in September 2023

  • Reviewed: 9 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was the long winding staircase to get to my room. It was very difficult hauling suitcases up and down these stairs.

    The hotel was very nice, and my room was large and clean. I thought the front desk staff was particularly helpful and kind.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Wonderful stay with really lovely friendly helpful staff! Great!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a little small. Separate toilet to bathroom

    Location, staff, aesthetics- all looked lovely

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the taxi we booked via the hotel didn't show up at the airport but we were still charged for it.

    The room was beautiful and very clean.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect position on the spectacular Place Capitol, walking distance to all city centre sites, perfect for the metro. Professional, old school service.

    Stayed in August 2023

Showing 1 – 25

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