17 Place Louis Bonnefon, 13008 Marseille, France
#10 of 109 hotels in Marseille
Guests' ChoiceBased on 31 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 25 May 2024
Steven
AustraliaRoom and hallways smelt slightly damp / of cigarette smoke Balcony chairs/table could use a refresh Our key cards malfunctioned at least twice, when trying to use the spa / gym and elevator on our second day of staying
Wasn't clean when we first arrived after Labour Day, which is potentially understandable. The clean the day after was absolutely spotless however Very spacious + generous / useful amenities including bathroom Bluetooth speaker Very comfy beds 😀 Especially at night, the room is very attractive with a lot of ambient lighting included - nice! Incredible views including the Ferris Wheel, Horse Racetrack, mountains, and beach Location isn't in the main area, but that's what we preferred - highly accessible to travel options including ubers / taxis and buses
Stayed in May 2024
Reviewed: 24 May 2024
Ash
IrelandThe breakfast was good but for €24 you would expect more variety of hot foods. A couple of the staff were unfriendly, however the language barrier (we don't speak french) might have been a reason for this. All in all, it's a beautiful hotel, fairly priced and worth a stay.
The suite was excellent - very spacious with a balcony and amazing sea views, overlooking the swimming pool. Lighting was great and the bathroom was large with bath and shower. It was very clean. The pool and other facilities (jacuzzi, sauna, changing room, showers, etc.) were great too!
Stayed in May 2024
Reviewed: 20 May 2024
Gallus
SwitzerlandRestaurant was closed because of too little personnel, and the room service was difficult after 11 pm.
Nice, comfortable and big room. Friendly staff. Fair parking
Stayed in May 2024
Reviewed: 8 May 2024
Robert
United KingdomLimited food menu and parking expensive
Design was trendy and fresh looking
Stayed in May 2024
Reviewed: 6 May 2024
Andrea
PeruPillows need a renewal.
Breakfast, location and staff.
Stayed in April 2024
Reviewed: 13 April 2024
Paulson
United StatesAfter we left we thought we had left something behind in the hotel room. We called the hotel 16 times, only to be told they were very busy,a nd could not attend to us.. this is appalling.. I would never again stay in a hotel like this..Attention to your client especially when they are looking for things lost is something any hotel would do. They completely failed in this, We have let it go.. May be we did not leave it in the room, but at least to be assured that it was not there would have helped..
Stayed in April 2024
Reviewed: 12 March 2024
Anne
FranceAll the staff were incredibly helpful, cheerful, and made the stay relaxed and stress-free.
Stayed in March 2024
Reviewed: 7 January 2024
Cyrille
Francelocation, facilities, car park
Stayed in January 2024
Reviewed: 22 December 2023
Leesa
United Kingdom.
.
Stayed in December 2023
Reviewed: 13 November 2023
Dazsl79
United KingdomHotel location was great
Stayed in October 2023
Reviewed: 6 November 2023
Suzanne
CanadaCost of breakfast was pricey.
Excellent facilities at this hotel. Very modern environment that is well maintained. The room was well appointed and clean and modern. Overall very clean and comfortable.
Stayed in September 2023
Reviewed: 27 May 2024
Gorana
Serbia/
It is a new (or renovated) hotel that looks amazing! Interior design is perfect, modern but natural style. They paid attention to every detail. We got an upgrade to a superior room with terrace and big bathroom with it’s own terrace and both shower and bath. It was stunning. Room was equipped with iron, which is very important to me. They have also big parking garage under the hotel (against fee).The beach is in 5min walk distance. City center is in ca. 20 min Uber ride distance (ca. 20 eur one way).
Stayed in May 2024
Reviewed: 8 May 2024
Khashayar
AustraliaFor the money they charge, its as good as it gets. One complaint that I would make is they rarely answer phone calls. I called them on 5 instances and waited up to an hour and the call would drop out.
I loved LOVED the maids. I left all my passports, money and other valuables and came back, they stored it all for me. Please give those maids a pay rise.
Stayed in April 2024
Reviewed: 19 April 2024
Lilian
FranceThe staff who doesn’t make anything possible to reach customers expectations and/or requests The location which is very noisy The food at the restaurant is very poor, not good at all!
The location
Stayed in April 2024
Reviewed: 1 January 2024
Choubasse
SwitzerlandThe breakfast is was too expensive for what they propose !
The staff (especially the young lady at the moment of check in were extremely nice & helpful ) ! The room was spacious , comfy , clean ! The location is quiet ! Everything was very good !
Stayed in December 2023
Reviewed: 2 November 2023
Henry
ColombiaExcelente, regresaré sin dubitar!
Stayed in November 2023
Reviewed: 2 October 2023
Rashid
QatarNothing
The property is well designed and finished
Stayed in October 2023
Reviewed: 26 May 2024
Yolanda
ColombiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Hoda
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 October 2023
Ari
TurkeyThere are no comments available for this review
Stayed in September 2023
Reviewed: 10 April 2024
David
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Karolina
PolandThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 March 2024
Alan
MaltaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 February 2024
Yannick
FranceThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
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